Happy Hot Tubs Reviews

Name: Happy Hot Tubs
Rating: 4.92

4.9 Rating 141 Reviews

99 %

of reviewers recommend Happy Hot Tubs

Company Reviews

Questions

Metrics

4.9

Based on 141 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Happy Hot Tubs made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Happy Hot Tubs 5 star review on 11th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a hot springs hot tub from Happy Hot Tubs 5 years ago. It is a superb product. Keith and James were easy to deal with and the installation process was excellent. After sales care is brilliant - Chris and Karina handle this and both are highly efficient. Would highly recommend this company. They are a pleasure to deal with.”

Helpful Report

Posted 4 years ago

“We bought our hot tub in May 2020 from James at Happy Hot Tubs in Cadnam and the service we have received from all the team has been superb from start to finish and would highly recommend anyone wishing to purchase a hot tub to go there. We bought the Hotsprings Propel and our family absolutely love it. We have been into the Cadnam branch today (13/6/20) to purchase some additional accessories and the young lady who served us was extremely polite and helpful & nothing was too much trouble. Thank you to everyone at Happy Hot Tubs 😊”

Helpful Report

Posted 4 years ago

“Bought the chlorine multi 5kg tablets for my hot tub wow left water crystal clear best ones I have used highly recommend thanks happy hot tubs suzie”

Helpful Report

Posted 4 years ago

“Great service from Mark at Happy Hot Tubs Redditch, Lovely guy with a wealth of knowledge and no hard sell. Will definatly use them again Thanks Russ”

Helpful Report

Posted 4 years ago

“Mark has been so helpful and has gone above and beyond to help me offered to test a sample of water from my hottub free of charge even though I didn't buy my tub off him really helpful highly recommended”

Helpful Report

Posted 4 years ago

“Excellent service from Mark today. Provided us with the equipment we needed and educated us on best practice with the products. Would highly recommend. Thank you.”

Helpful Report

Posted 4 years ago

“Reccomend by my sister. First used live chat that was very helpful.hadnt used my tub for 10 months so was given expert advice. Looked at products and couldn't believe the price! Excellent!! Easy to order and arrived the next day. My tub works great and the products have made my tub very clean. Have now recommended to a friend who has also used the company. Will now use this company all the time. Thank you Happy Hot Tubs, you have made us very happy!!”

Helpful Report

Posted 4 years ago

“Will order again perfect and super fast delivery”

Helpful Report

Posted 4 years ago

“Fantastic friendly personal service. Competitive prices - looking forward to years of enjoyment.”

Helpful Report

Posted 4 years ago

“Brilliant service. Never had any direct contact with them but as a new tub owner buying accessories and chemicals is so easy. Free next day delivery by 3pm and absolutely no hassle. You'd be "quackers" not to”

Helpful Report

Posted 4 years ago

“Excellent product, price , delivery and quality for my hot tub steps well impressed with the service. I have since ordered another product a net and received the same standard of product, price and delivery cannot fault”

Helpful Report

Posted 4 years ago

“Happy Hot Tub's have been brilliant, good advise, and friendly aftercare, they have been invaluable in getting my tub ready for summer. Well recommended”

Helpful Report

Posted 4 years ago

“Happy Hot tubs is the best place to buy a Hot Tub from. They are a family business with great family ethics. We bought the Sovereign hot tub at a very good price and Chloe who is very personable and lovely looked after us so well with her superb knowledge of the hot tub which we were interested in. Customer service is second to none, nothing is too much trouble for the company and Chloe kindly came out for a site visit to make sure the Hot Tub would fit in the space we had and it was installed only a couple of days ago adhering to social distancing by Kelvin and his helper. Chloe, l have to say has been brilliant with advice as we are new to this and she has helped so much from the word go and after sales service is as brilliant, she is immensely helpful with all questions we had. Thankyou Chloe, James, Henry, Kelvin and every one else involved, we absolutely love it and it is even perfect sitting in it even in the rain, can be used all weather's 😎 and we look forward to many years of fun, a perfect way to relax. I can't say enough how wonderful it is. 😍”

Helpful Report

Posted 4 years ago

“Could not be without my hot tub and regular supply of chemicals from Happy Hot Tubs. fantastic delivery and personal service particularly from Chloe who is always so helpful. Keep up the good work”

Helpful Report

Posted 4 years ago

“Excellent service. Peter was extremely knowledgeable without being pushy. A site visit prior to delivery allayed any problems we thought we may encounter with access. It has been in a week now and we absolutely love it.”

Helpful Report

Posted 4 years ago

“Bought a net for the hot tub. Great product and great value. Came very quickly.”

Helpful Report

Posted 4 years ago

“Ordered Friday afternoon and delivered Saturday morning. Very helpful too.”

Helpful Report

Posted 4 years ago

“Only ordered chlorine tablets but easy ordering &quick delivery thanks”

Helpful Report

Posted 4 years ago

“Chloe was quick to respond, friendly yet professional and a he was able to help me remotely.”

Helpful Report

Posted 4 years ago

“Happy Hot Tubs - Happy customers As newbies to the hot tub market, Tim at Ditchling gave us great advice about buying one - and we didn't even visit the showroom. We settled on the 3-seater Highlife Jetsetter LX and it was delivered and running within 2 days - amazingly good delivery and installation from James and Eddie, thank you all for making it happen.”

Helpful Report

Posted 4 years ago

Happy Hot Tubs is rated 4.9 based on 141 reviews