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Happy Hot Tubs Reviews

4.9 Rating 141 Reviews
99 %
of reviewers recommend Happy Hot Tubs
4.9
Based on 141 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Happy Hot Tubs 5 star review on 11th June 2024
Duncan Brimmer
Happy Hot Tubs 5 star review on 29th January 2024
John Scivier
Happy Hot Tubs 5 star review on 23rd April 2022
Gary
Happy Hot Tubs 5 star review on 10th June 2021
Tony
Happy Hot Tubs 5 star review on 10th June 2021
Tony
Happy Hot Tubs 5 star review on 15th September 2020
Trevor Begley-Rees
Happy Hot Tubs 5 star review on 15th September 2020
Trevor Begley-Rees
5
Anonymous
Anonymous  // 01/01/2019
Brilliant service. Made my order one day last week and it was delivered the next morning. Really pleased in these troubled times. Well done Happy Hot Tubs and thank you.
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Posted 4 years ago
Having been interested in buying a hot tub for some time I had done my home work and knew that American and Canadian hot tubs were the best. Happy Hot Tubs sold the hot tubs I required so went to the show room in Fareham where we met Chloe. She was helpful and gave us a great deal. We chose the no deposit and interest free option which was so easy to complete. From walking into the showroom it was only a week and a half later that I was sat in my new hot tub. The guys that delivered it we’re brilliant as my garden had some challenges. Can’t thank Chloe and her team enough, especially in these challenging times.
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Posted 4 years ago
Happy Hot Tubs at Stansted, Rowland’s Castle are amazing . So helpful and knowledgable . Thank you to Keith/Chole for your help yesterday . Will be back soon🙂
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Posted 4 years ago
Happy Hot Tubs at Stansted are amazing . So helpful and knowledgable . Thank you to Keith for your help yesterday . Will be back soon🙂
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Posted 4 years ago
Very happy with service from the first time I walked through the door of the company very knowledgeable salesman and installation team answered all my questions And customer service team very helpful
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Posted 4 years ago
Can't recommend Luke and Mark highly enough. Very helpful and knowlegable gents with no pressure tactics. Tubs look amazing value, we got a great deal.
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Posted 4 years ago
i found happyhot tubs very helpful markwas really helpful offering advice and care on looking my tub wil definatlybe returning
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Posted 4 years ago
Really enjoying or Jetsetter. We've now had for 3 months and use it almost everyday. Fantastic quality product which looks fabulous. Just come off the phone to Paul at the Redditch store regarding servicing and general care. The customer service is second to none. He couldn't have been more helpful and supportive. If you're planning on investing in a new hot tub, there really is only one place to go.
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Posted 4 years ago
Luke at happy hot tubs is always happy and helpful
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Posted 4 years ago
Great company and staff pleasure to deal with. Great products at good prices Happy to use
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Posted 4 years ago
I went to Hilliers to meet a friend for a coffee and ended up buying a hot tub! Michael was very helpful and negotiated me a great deal on an ex display model. The guys that delivered it were fab and didn’t mind wading through a water drenched garden to set it up! I have used it every day since I bought it and know we’re going to have a lot of family fun!
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Posted 4 years ago
Great selection of jacuzzis. Very good after care & support. Very responsive to any problems. Highly recommended.
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Posted 4 years ago
The two fitters are fist class the installing was painless for me as I was in the kitchen making coffee while they wear batting the winter elements.first class job
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Posted 4 years ago
We love our hot tub & wouldn’t be without it. We only called into the Botley/Hedge End showroom to buy a filter for our inflatable lay-z-spa & then started chatting to Michael. He was v friendly, informative & helpful & even gave us a pack of waterproof playing cards. We went away & thought about it & then returned the next day to purchase the Propel Model & we have never looked back....it was the pack of cards that sealed the deal 😄
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Posted 4 years ago
Just popped into the branch in Fareham to pick up some Aqua Silk shock gems for my hot tub. Spoke with a lovely lady called Chloe who couldn't have been more helpful and knowledgeable about the products they were providing. 5 star service from a 5 star company. Thank you Chloe, keep up the great work.
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Posted 4 years ago
I only went into happy hot tubs to buy some chlorine tablets but tim the manager treated me as if i had spent thousands of pounds ! so i must say if ever i do need to buy another tub i would certainly buy one from them as the service i received was second to none ! Good old fashioned service .Chris .Adams .
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Posted 4 years ago
I was purchasing the hot tub as a surprise for my son & family from start to finish Mark and his team were brilliant and managed to keep it a secret working with a timeframe for when my son was away for 2 days. Great teamwork and the lads who installed it. Thank you all.Brillian recommend your company to everyone.
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Posted 4 years ago
Mark was fabulous - very knowledgeable with great advice. Good prices too !!
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Posted 4 years ago
Thank you so much for the recommendations. Super service from Mark.
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Posted 4 years ago
We have changed our old hot tub to a smaller one, just perfect for the two of us. Really pleased with it. Delivery and collection was not easy for the men, as they had to go through our neighbours garden (with their permission of course) but they managed it perfectly. Couple of hiccups with chemicals and spare filter but this was soon sorted with no problem.
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Posted 4 years ago
Happy Hot Tubs is rated 4.9 based on 141 reviews