Harbor Freight Tools Reviews

“ I rarely give reviews, but the wonderful customer service was so refreshing and to see that beautiful smile while checking out, really brightened my mood. ”

“ Excellent customer service today at the Blackwood store. Dan and Teddy were extremely busy, and handled it flawlessly, and professionally. They even loaded my vehicle for me. A+ service from both of those gentlemen!!!! ”

“ The store manager was sympathetic, he told me to call corporate service department replacement parts. ”

“ He understands customer service. ”

“ I purchased a Steam Spray Clean machine from the Sandy store. I could not remember if I had purchased a warranty. I called & talked to Devon (sandy) who could not have been more polite and patient with me. First of all I was shocked to see that you give customers up to 90 days for a refund or an exchange! But I had bought a warranty so either way I was covered. I drove to the store, walked in no questions asked, I was in shock at the seamlessly, painless process! I sat pondering this in the parking lot for 2 minutes. I spent more time pondering it then I did actually completing the process. In fact, I have been at the McDonald’s drive-through for more time then what this took. Between the customer service Devon provided and really everyone of the Sandy Store & the 90 day refund/exchanges combined with the replacement warranty program, you have earned a customer for life!! I will also recommend Harbor freight to everyone I know! ”

“ Good experience and good service ”

“ On Saturday evening, while wiring a plug and service panel lockout on my house, the power went out. ”