Harbor Freight Tools Reviews

Name: Harbor Freight Tools
Rating: 1.68

1.7 Rating 281 Reviews

15 %

of reviewers recommend Harbor Freight Tools

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Metrics

1.7

Based on 281 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying tools from Harbor Freight for years now. I don't have any complaints with the tools or customer service. I would recommend them to anyone.”

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Posted 4 weeks ago

“I was informed I’d Won a Floor jack. Just pay shipping of $10.99 and it says, “Thank You for Your Entry!!! Turns out it was just a Scsm to get money from you!!!! And yes I reported it.. and giving a BAD Review here too!!!! This happened Oct. 14, 2024”

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Posted 6 months ago

“I had the unfortunate experience of falling victim to a scam, I was convinced with their bonus promises by their brokers/fund managers. My account had reached up to 100,000+usd in May, however when I told them about my intent to withdraw my account suddenly it went down and bonuses vanished. For months I was not able to make a withdrawal but thankfully I came across Mrs. Charlotte Scott with their professional assistance, I was able to track down the scammers and ensure that my deposits and profits were restored. I can't express how grateful I am for their expertise and dedication in helping innocent people like me who have been swindled. If you find yourself in a similar situation, I highly recommend reaching out to these guys for their reliable assistance.You can contact her via email: charlotte...scotte....24....@.....gmail.....com WhatsApp: +1--(330)519--2440”

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Posted 8 months ago

“I like harbor, buy many items. There is one thing that I do not like, I am in line ready to pay and the phone rings, I go to the end of the line. Who is more valuable, the customer with money in hand or the person kicking tires on the phone?”

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Posted 11 months ago

“Everything I have purchased worked as expected. They are not everyday tools. They are tools for your arsenal for when they are needed, and then they work just fine. Chop saw w/ stand, battery trickle chargers, jump starter battery, hand tools, solar kit, solar led light kits, over the last 5 years and all of still works.”

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Posted 1 year ago

“Good experience and good service”

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Posted 1 year ago

“Good prices and the 'Pittsburgh ' brand of hand tools hold a lifetime warranty, just as 'Craftsman' does/did.”

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Posted 6 years ago

“I was able to Exchange a drill that I bought for one that would work. I bought one came home plugged it in and it didn't even work so I have to go back pay $0.02 more and then I got another one.”

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Posted 6 years ago

Harbor Freight Tools is rated 1.7 based on 281 reviews