“Booked Harpenden Taxis to collect 3 people from Luton Airport 02:35am 18/05/22. Initial phone call confirmed flight details and drop off locations yet taxi not waiting for us upon arrival, phoned, waited half-hour! Driver then proceeded to drive dangerously along the Lower Luton Road towards Wheathampstead reaching 61 mph in 30-40 mph zones! At Foley Fields he overtook 2 cars in front, doing the 40 mph speed limit, around a bend! Would not recommend this firm or use again! 0 star rating.”
“I booked a taxi and got a fixed price for the journey. Taxi arrived late and then during journey was told he would not honour the fixed price I was given. I only had the cash on me for the quote amount. He then threw me out of his taxi when his meter reached the fixed price. It was torrential rain and I then had to walk for 20 mins in the pouring rain to my destination. I had to conduct interviews and arrived drenched. The taxi driver was agressive
in nature. I am a 54 year old woman.”
