Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,123 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,123 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were thrilled to have Harrison’s expert team install our new carpet and the entire experience was truly impressive. Lorraine provided exceptional service from start to finish presenting a vast array of carpet samples and offering expert advice. The installer was equally impressive, demonstrating remarkable friendliness and efficiency. We are overjoyed customers and highly recommend Harrison Carpet. From Rolf&Theresa Botany”

Helpful Report

Posted 3 days ago

“Jeremy and his team surpassed my expectations, they were prompt and went above and beyond to ensure my floor was down for guests arriving from Spain. I should add this was over the Christmas period when most companies would've said after xmas, but they made it happen and I'm over the moon with the result. The floor colour is amazing and the guy that laid the floor very professional. Top notch job done, thank you so much.”

Helpful Report

Posted 4 days ago

“Jeremy and all his team, be that from the office to the layer, were fabulous. All were great with communication, helpful in working out the best type of flooring suitable for our kitchen/dining area as well as choosing the right shade and design of the laminate planks. We were super pleased with the whole process and the flooring was completed to a high standard. Would happily recommend Jeremy and his team.”

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Posted 6 days ago

“From beginning to end, Harrisons provided professional and efficient service. The staff we communicated with were pleasant and helpful. We are delighted with the results!”

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Posted 1 week ago

“Great service, installation product (flooring) and value for money”

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Posted 1 month ago

“Great service and very happy with the workmanship. A rear thing these days.”

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Posted 1 month ago

“I found Harrison’s carpets to be reliable, fulfilled all commitments promptly and efficiently, we’re very courteous and obliging, and I can’t fault them. They did a terrific job. Plus they vacuumed and left the house very clean. Maggie”

Helpful Report

Posted 1 month ago

“In addition to his exceptional service, Harrisons' Russ Flatt has been incredibly creative. I was worried, but I wanted lino with a black and white tile design. Russ proposed that we lay the lino diagonally in the conservatory after showing me a photo. A bit more product would be needed for this, and it was a challenging process that needed close attention to detail. The final product is visually stunning, from a very satisfied client.”

Helpful Report

Posted 1 month ago

“I tried to match some wooden flooring for an office we converted to a pantry. Harrison’s had some vinyl planks that look just like floor boards. The whole process from the quote to the installation was seamless and we are very happy with the results. Jeremy was excellent with helping me choose what would work for us and the installer Dane did an exceptional job. All in all I would highly recommend this company.”

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Posted 1 month ago

“Great service! Jeremy is awesome to deal with! Very patient whilst I changed my mind a few times. Also provide good advise which helped with the decision making. Highly recommend.”

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Posted 1 month ago

“Jeremy and his team were great to deal with. Good communication and friendly service. Very pleased with my new carpet, would definitely recommend.”

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Posted 1 month ago

“Great team at Harrisons carpet and flooring. I am very pleased to recommend their service.”

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Posted 1 month ago

“We had a hardwood floor installed the contractors were wonderful but service we received from our Harrison rep was not great ? They were arranging for our carpet join to be sorted ? We have had no feedback arranged our own contractor very disappointing”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback. We were disappointed to hear that you were unhappy about the carpet, however, we never were involved in your carpet job. We completed the laminate job, as quoted and paid to do. The carpet was not something that we could help you with, which was explained to you, as you were wanting repairs for old existing carpet. We did provide you with details for a contract carpet repairman, who we know and trust, but this was something that you were undertaking on your own volition. Kind regards, Customer Care

Posted 1 month ago

“A great service, fast, friendly and helpful. Love my new carpet :)”

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Posted 1 month ago

“Amazing service from start to finish! So very good to deal with and I love my new carpets.”

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Posted 1 month ago

“We had great service, Jeremy Wooller was good to deal with, knowledgeable, prompt and friendly, couldn’t have asked for better. Great prices and Andrew the technician was fantastic too. I would thoroughly recommend Harrison’s to anyone with a large or small job”

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Posted 2 months ago

“I called Brent from Ashburton and ordered carpets to be installed within a month. Best service from him & Josh the carpet installer.”

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Posted 2 months ago

“Harrisons Carpet and flooring came out to measure and quote for laminate flooring, they were very good and discussed different type's and their advantages. The quote they gave was excellent with a great discount. They turned up promptly and completed the work, to a high standard, the installer they sent discussed how they would approach the work and was very pleasant. I would recommend them for any future flooring requirements. Norm Burns”

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Posted 2 months ago

“Jeremy and his team at Harrison's Carpet & Flooring in Rodney are brilliant to work with. They presented plenty of choices, gave good recommendations, and were efficient and timely in getting the job done. The result is transformational. This is the third time we've used Harrison's for carpet and wouldn't hesitate to do so again.”

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Posted 2 months ago

“Great sales service from the Harrisons team and then exceptional installation.”

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Posted 2 months ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,123 reviews