Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent communication, very supportive and helpful when choosing the end product.”

Helpful Report

Posted 4 years ago

“Best value for money, Helpful and responsive to my needs. Worked in with my timeframe and delays that happened with other trades. Would certainly recommend.”

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Posted 4 years ago

“Excellent service with friendly and efficient staff. Thrilled with the results in my bathroom.”

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Posted 4 years ago

“Very helpful when we had a building delay of several months, no pressure at all until we were ready and then sorted out installation very quickly. Very happy with service .”

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Posted 4 years ago

“The person I dealt with had been reliable, provided a great service and the workmanship was of a high quality. I got more rooms that need doing so Harrisons Carpet will be my number one choice.”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“Layer did an excellent job”

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Posted 4 years ago

“Got my Garage Carpet done via Milyn and Betsy ,Harrison Carpet Wellington North . The experience was awesome and very pleased with the outcome .The Carpet is really good quality . The carpet layers were very professional and very speedy . The pics speaks for itself”

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Posted 4 years ago

“The customer service when arranging a quote was exceptional. We were able to arrange a split install which suited us well and the carpet layer was fantastic. Unfortunately it was after our first install that the customer service was absolutely unacceptable. I have the email confirming the second install but they never booked it in so I wasted time away from work for nothing along with the moving of furniture which had to be done again. The manager never contacted me regarding this and has not been replying to any of my emails since.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your feedback. I am sorry that things did not go well following the first stage of the install. I will contact the business owner involved. At this time of the year many of our business owners are on leave which may account for the lack of email replies. Kind regards, Customer Care

Posted 4 years ago

“awesome service, great price”

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Posted 4 years ago

“The whole process was easy and the product of good quality.”

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Posted 4 years ago

“Exceptionally good service”

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Posted 4 years ago

“Our Harrison's consultant" Kelly was excellent. She was friendly, extremely helpful without being too pushy. Although due to supply we had to wait longer than expected for our carpet to arrive and be installed when it was finally installed we found the installers to be very helpful and efficient.”

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Posted 4 years ago

“I was extremely impressed with the service, starting with Clive at the measure and Steve and his team for laying. The job was scheduled to take 3 days and they smashed it out in 2. Awesome job guys”

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Posted 4 years ago

“Lovely customer service and found the range to have a large variety of carpets and colours”

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Posted 4 years ago

“Our dealings with Harrison's carpet Tauranga were faultless. From the first visit quoting for carpet to be replaced to the install of the carpet the job went without any problems. Couldn't have asked for anything more.”

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Posted 4 years ago

“excellent service”

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Posted 4 years ago

“Excellent staff who know their products and helped us choose our new carpet. Very pleased with the end result.”

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Posted 4 years ago

“Well priced, good service, would recommend”

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Posted 4 years ago

“We dealt with the Counties branch, they were helpful right from the start, the consultation process was easy, communication was excellent for installation, the installers arrived on time and tidied up after themselves. Overall a excellent experience and would deal with them in the future.”

Helpful Report

Posted 4 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,111 reviews