Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and outstanding service. Great variety of products and very happy with the price.”

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Posted 3 years ago

“Lovely product however really bad service and communication skills”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback. I am sorry that you felt that there was a communication problem. That is frustrating, I see that the Business Owners had the manufacturers come out to talk to you and review your concerns. I am glad that you are happy with the product. Kind regards, Customer Care

Posted 3 years ago

“This is 2nd flooring instal we've had from Harrisons and we have been more than happy on both occasions.”

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Posted 3 years ago

“Very reliable and punctual in trying circumstances with lockdowns and carpet being held up on a ship. Final product is lovel. Very pleased with carpet.”

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Posted 3 years ago

“Fantastic service, can’t fault the product and the fitting is genius, Steve and Corey thanks so much”

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Posted 3 years ago

“very happy once again with the product and service Thank you team!”

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Posted 3 years ago

“Excellent and efficient service, Jon Cole has been fabulous.”

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Posted 3 years ago

“Christina/ Murray so helpful.Gary/Tony the installation men were such hard workers. Very pleased with end result and would recommend to people”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

“Excellent flooring result and match. Great workmanship”

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Posted 3 years ago

“Everyone was very informative, helpful and friendly.”

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Posted 3 years ago

“Great service made everything very easy with no stress.”

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Posted 3 years ago

“Have given my opinion on the questionaire”

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Posted 3 years ago

“Steve is amazing ..all the best to harrisons”

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Posted 3 years ago

“Miltyn and Betsy’s service is hard to fault. On time and a very fair price. High recommend them and their team.”

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Posted 3 years ago

“Great product and great communication. Highly recommend.”

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Posted 3 years ago

“I was very pleased with every thing thankyou.”

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Posted 3 years ago

“Whilst at this stage I am satisfied with the product, the installation process was extremely disappointing as we had booked two men for furniture moving and only one arrived, we assisted where possible however we are in our 70s. Dave made a prIce adjustment to compensate for this, however it made an extremely long day and as there was no vacuuming done I was still trying to get this done and everything back into place well into the evening. The chap who came was a very pleasant young fella and worked really hard all day.”

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Posted 3 years ago

“Sarah was awesome to deal with and the installation team were absolutely amazing, worked like clockwork as a team. Highly recommend Harrisons and it's contractors.”

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Posted 3 years ago

“Shocking experience. Started with contractors turning up smoking in the vehicle that out carpet was in. Alot of blemishes, we got the boss out who said it's not there problem, even though I paid extra for them to do the prep work. Was meant to be done by 5 o'clock, they finally left at 9.30 at night. Was looking forward to to floor coverings going down after 4 years of renovating, but now seems we wasted our efforts due to the contractors work. Will never use again.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback. It was disappointing to hear that you were so unhappy with your experience. The installers were obviously working hard to try and finish the job, they must have been exhausted by 9.30pm. If you would like to discuss this any further then please contact Customer Care. Kind regards, Customer Care

Posted 3 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,111 reviews