Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,110 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service, and standards, above and beyond efforts for these ‘newbies’ to the area by Victoria and her team in Kapiti Horowhenua 🙏 Her knowledge about the product and explanation of the process was invaluable to us as we navigated the decisions, right through to readying the house for the final carpet installation. So very grateful as homeowners who hadn’t been through this challenge for many years. Thankyou 🙏”

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Posted 6 months ago

“We are one month into our new carpet and we are very happy with the whole process. The install went well, any questions we had were followed up quickly and issues resolved. Both Jon and Tony were a pleasure to deal with.”

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Posted 6 months ago

“Great communication and advice. Highly recommend.”

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Posted 6 months ago

“Sue and the team provided a professional service. Definately promote the use of this franchise for your housing needs.”

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Posted 6 months ago

“Great service and carpet at a competitive price. Thank you.”

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Posted 6 months ago

“Efficient and effective team. Would recommend Shane and the team to anyone who is looking at replacing there floor coverings.”

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Posted 6 months ago

“Install was cancelled after asking for a confirmation off install date, very rude to deal with won’t recommend Harrisons at all. No flooring going into winter”

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Posted 6 months ago

Hi, Thank you for your feedback, I am sorry that you were not happy with your experience. I can see there are definitely two versions of this job. As probably explained, installs need to be booked, as the installers are very busy, and can't be requested at very short notice as other customers who are already booked would then be disadvantaged. We wish you well. Thanks, Customer Care

Posted 6 months ago

“It was great that we could ask questions from the franchaise owner, it made me feel worthy”

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Posted 6 months ago

“Ver satisfied, thank you for your great service”

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Posted 6 months ago

“Very friendly helpful staff.carpet installers very efficient and all done to a very high standard”

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Posted 6 months ago

“Extremely happy with all aspects of our purchase of carpet. Friendly staff & prompt installation.”

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Posted 6 months ago

“Excellent job, highly recommend from carpet choice to carpet layer .”

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Posted 6 months ago

“Fast response for measure and quote. Great price and easy to set up install date. Happy with it all.”

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Posted 6 months ago

“Good service and price. Very happy with the finished result. Thanks.”

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Posted 6 months ago

“Excellent service & product! Couldn’t be happier ☺️”

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Posted 6 months ago

“Just had Harrison’s Carpet our whole house. They did a fabulous job and would recommend them 💯% special thnx to Lawrence and Nicole great customer service.”

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Posted 6 months ago

“I am happy with my new carpet and the people I dealt with were helpful and professional.”

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Posted 6 months ago

“Sarah was so helpful and we are really pleased with our lovely new carpet.”

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Posted 6 months ago

“had house carpeted and now great from start to finish”

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Posted 6 months ago

“I am very happy 😊 great guys to deal with. Thank you.”

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Posted 6 months ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,110 reviews