Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,119 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amanda and Hamish are incredible, from start to finish they were there to help, everything was easy. 10 out of 10 recommend!!”

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Posted 7 months ago

“Kaye from Harrisons Carpet and Flooring in Palmerston North was very helpful getting our carpet installed asap before the first open home. The seams have settled down nicely and the carpet looks great for a very reasonable price.”

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Posted 7 months ago

“I would not use them again”

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Posted 7 months ago

Hi Flora, Thank you for your feedback. I was very sorry to hear that you were not happy with your experience. I have asked the business owner for further information. Kind regards, Customer Care

Posted 7 months ago

“Wim was an excellent carpet layer, professional and thoughtful. Thank you”

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Posted 7 months ago

“Fantastic service and product.”

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Posted 7 months ago

“Great service with Amanda who took a genuine interest of the look i was trying to acheive”

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Posted 7 months ago

“THIS IS THE REVIEW I HAVE ALREADY POSTED ( TWICE) Thanks Nicola and Lawrence from Harrisons flooring Rotorua, your lino layers Moses and Harley did a great job, it looks great, they were really pleasant and considerate in how they operated and quick. Great follow on from Sam who did such a great job with the carpet laying earlier.V.Happy.”

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Posted 7 months ago

“Andrew was very easy to deal with for our carpet. Professional carpet layers as well. Would totally recommend & use in the future”

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Posted 7 months ago

“Great response, fast quote and service. Great job installing”

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Posted 7 months ago

“Amazing service, and standards, above and beyond efforts for these ‘newbies’ to the area by Victoria and her team in Kapiti Horowhenua 🙏 Her knowledge about the product and explanation of the process was invaluable to us as we navigated the decisions, right through to readying the house for the final carpet installation. So very grateful as homeowners who hadn’t been through this challenge for many years. Thankyou 🙏”

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Posted 7 months ago

“We are one month into our new carpet and we are very happy with the whole process. The install went well, any questions we had were followed up quickly and issues resolved. Both Jon and Tony were a pleasure to deal with.”

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Posted 7 months ago

“Great communication and advice. Highly recommend.”

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Posted 7 months ago

“Sue and the team provided a professional service. Definately promote the use of this franchise for your housing needs.”

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Posted 7 months ago

“Great service and carpet at a competitive price. Thank you.”

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Posted 7 months ago

“Efficient and effective team. Would recommend Shane and the team to anyone who is looking at replacing there floor coverings.”

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Posted 7 months ago

“Install was cancelled after asking for a confirmation off install date, very rude to deal with won’t recommend Harrisons at all. No flooring going into winter”

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Posted 7 months ago

Hi, Thank you for your feedback, I am sorry that you were not happy with your experience. I can see there are definitely two versions of this job. As probably explained, installs need to be booked, as the installers are very busy, and can't be requested at very short notice as other customers who are already booked would then be disadvantaged. We wish you well. Thanks, Customer Care

Posted 7 months ago

“It was great that we could ask questions from the franchaise owner, it made me feel worthy”

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Posted 7 months ago

“Ver satisfied, thank you for your great service”

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Posted 7 months ago

“Very friendly helpful staff.carpet installers very efficient and all done to a very high standard”

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Posted 7 months ago

“Extremely happy with all aspects of our purchase of carpet. Friendly staff & prompt installation.”

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Posted 7 months ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,119 reviews