Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,119 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is our second time using Harrisons to install carpet in our bedrooms. Great range of carpet options and affordable. Dave was lovely to deal with and they were able to install our carpet in such a busy time of year in time for us to move in, even with adding on an extra room that wasn't planned. Thanks so much again :)”

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Posted 1 year ago

“Very good to deal with thank you”

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Posted 1 year ago

“Dave's team were professional through the entire process of carpet selection, providing a quotation, scheduling the install and finally doing a great job of the carpet installation. We are very pleased with the outcome and would definitely use them again.”

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Posted 1 year ago

“Tim and the team made putting new carpet throughout our house a stress-free experience. They staggered the laying to accommodate our needs and from deciding on the carpet to getting it laid was less than a month. We're loving it 😍”

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Posted 1 year ago

“Ordered carpet for living/lounge to match csroet in rest of huuse & very pleased with result.”

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Posted 1 year ago

“What fantastic 5 star service from Brendan and Allie, they were a pleasure to deal with and went above and beyond to fit in a second new carpet fitting. The communication was fabulous and they always got back to me when they said they would, highly recommend.”

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Posted 1 year ago

“Slow to finish Took 12 hours to do two bed apartment. Left mess behind.”

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Posted 1 year ago

Hi, Thank you for your feedback. I can't explain why this would have taken so long but I apologise for the inconvenience. If you would like to discuss this further then please reach out to the customer care team. Kind regards, Customer Care

Posted 1 year ago

“David and the team were professional and engaging. The quality of the service and installation was excellent. Their work is so good I've already engaged them to complete another job!”

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Posted 1 year ago

“Very helpful and Excellent service. Thanks Justin and team.”

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Posted 1 year ago

“The two who carried out the quote, measure and show of samples were professional, extremely pleasant and arrived as expected. The price of the carpet and the laying was very good. However, on payment of the deposit, there was no acknowledgement it had been received and no response to messages sent regarding any queries I had. I since understand there a staff member had left. The carpet layers were very good. However, I was amused and surprised to see the carpet laid out on the road in our cul de sac to be cut and I am not 100% happy with the laying of the carpet as it has not been stretched enough in some places against the walls.”

Helpful Report

Posted 1 year ago

Hi Janet and John, Thank you for your review. I have asked the business owner to contact you to talk about the installation and come out to take a look at any of your concerns. Kind regards, Customer Care

Posted 1 year ago

“Excellent service and smoothly executed installation of carpet.”

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Posted 1 year ago

“Fantastis product, great service,highly recmmended”

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Posted 1 year ago

“Excellent service and product. Thank you.”

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Posted 1 year ago

“The install went well and we were very impressed with the installers. They were great to talk to and did an excellent job, we are very happy.”

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Posted 1 year ago

“Great job fantastic people awesome tradesmen's.overseen by great management Thanks again Mark”

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Posted 1 year ago

“Good price , listened to what I required . Friendly and helpful communication”

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Posted 1 year ago

“Harrisons was a great company to deal with. Absolutely love our new carpet thank you!”

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Posted 1 year ago

“Prompt Service. Tells us what needs to be done. Good product choice. Good installation service. Good explanation of details. Allows alternatives if product unavailable. Quality work. Variable products. Near accurate quotes. Explains the work done.”

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Posted 1 year ago

“Flooring completed on the day and time arranged,very professional job ,and cleanup was great ,”

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Posted 1 year ago

“For the lengthy time you guys had to wait to install the carpets and vinyl we are very satisfied and we love walking around bare foot injoying the soft feeling of underlay and carpet Syliva has notice that the dog hair is easier to vacuum up and the vinyl floor areas are easily cleaned .your response to our questions was swift and understanding your installer was quick and efficient very helpful so thank you and have a very merry Christmas and a happy new year 🎉”

Harrisons Carpet & Flooring 5 star review on 10th December 2023

Helpful Report

Posted 1 year ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,119 reviews