Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,110 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Harrisons provided (supply and install) carpet tiles in one 50m2 room and carpet in an adjacent 50m2 room. The price was great. They did an excellent job and readily complied with out scheduling requirements. Jeremy Wooller was the on site contact and was a very pleasant, knowledgeable and helpful. Office administrator, Wendy, coordinated the project very well. Highly recommended.”

Helpful Report

Posted 3 months ago

“Very happy with our carpet we had installed last week. Jeremy and Andrew did a great job, excellent customer service. It looks and feels superb. Currently booking another installation.”

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Posted 3 months ago

“Excellent service from start to finish, Victoria was so helpful and knowledgeable and Darrin the installer did a first class job, great finish. Service really doesn’t get any better, thank you for your first class service.”

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Posted 3 months ago

“We can highly recommend the Harrisons Carpet Team. Jeremy, Wendy, Jamie, and Andrew did splendidly in their respective roles. No dramas, a beautiful finish of our carpet stairs, and overall great customer service second to none. Keep it up and thank you very much!”

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Posted 3 months ago

“I hate my carpet everyday. Massive join in middle of lounge. Harrisons said nothing could be done. I wish I had not gone with Harrisons. I have sent photos previously. I know this review will be deleted and nobody will come and look at it. I am so embarrassed when visitors come”

Helpful Report

Posted 3 months ago

Hi Gay, Thank you for your review. I am very sorry that you are still not happy with the join in your carpet. I know that we have sent out our experts and they have redone the join for you. In rooms that have a lot of light, it is very common for joins in wool carpet to be visible. It is less forgiving than solution dyed nylon. I am truly disappointed that we have not been able to meet your expectations. Kind regards, Customer Care

Posted 3 months ago

“Jeremy was a pleasure to deal with, extremely patient, helpful and a good listener. Our new carpet looks and feels great and we're very happy with the colour choice that Jeremy helped us with.”

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Posted 3 months ago

“Our first time to put carpets in and Jeremy was amazing. He was very helpful, patient and friendly, and gave us a fantastic price within our budget. He got the job loaded within 2 weeks and all was done within a day and a half - and a day earlier than expected! I will definitely use him again and recommend you call him for a quote.”

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Posted 3 months ago

“Amy from Harrisons was such a pleasure to work with. Having worked with a previous company and then switch to Harrisons there was such a big difference in customer service. Amy fitted us in on her Saturday and made the process a lot less stressful and did her upmost to ensure we were happy. Her friendly clear communication was a delight to work with! Highly reccomend Amy and her team from Harrisons Rodney.”

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Posted 3 months ago

“I went to 3 different companies, before Harrisons The first one was over a hour late for quote didn't have a pen or tape measure and was not even in company uniform, i never received a quote. Second company verbally bagged others over the phone and gave me a quote without visiting the property. Then i remembered Harrisons! from start to finish flawless! Nathan and his team are awesome, it was only a small job but they really looked after us. Thank you! sloane”

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Posted 3 months ago

Thank you for your review Sloane, we are glad that you have ejoyed your experience with Harrisons!

Posted 3 months ago

“This is the second time we've chosen Harrisons to install new carpet, and continue to be impressed. They're efficient, timely, well priced, and the end result is fantastic. Their initial visit helped us choose the right product, and their install team was great. We will turn to them again the next time we need flooring.”

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Posted 3 months ago

“Very happy to provide a positive review for Jeremy and the team at Harrison’s. The whole process was excellent including communication, service and price and Dane did a wonderful job at installation. Would recommend. Marion & Peter.”

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Posted 3 months ago

“Kerryn and Mark from Harrisons servicing the Kapiti Coast are excellent to deal with . Professional from the outset, I felt immediately confident in making the right choice of an excellent product ,with their guidance. The timing and laying all went to schedule despite minor complications which were well managed without difficulty. Thank you to you and your team for a job well done , I am very grateful to you all and will recommend you to others when I get the opportunity.”

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Posted 4 months ago

“Very easy to deal with. Excellent communication. Jeremy was super professional and easy to deal with. Worked around my rather difficult schedule so very happy with that. Couldn't ask for better service really and came in at the best price of three so all round excellent. Would definitely recommend.”

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Posted 4 months ago

“Jeremy was a pleasure to deal with very helpful would recommend him to anyone Ashley and Shirley”

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Posted 4 months ago

“Jeremy at Harrisons was absolutely brilliant to deal with. Requested a quote, he visited 2 days later, did the quote on the spot and sent it through the same night. The whole process was fast and efficient and top quality! I was kept informed during the process and Jeremy and his team did a fantastic job! Would definitely use Harrisons again for other properties.”

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Posted 4 months ago

“From measure to install it was less than 2 weeks, communication and delivery from Jermey and Wendy was fantastic. Great customer experience. Pete”

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Posted 4 months ago

“Our company renovates homes and builds new so our needs are very fluid as we manage the trades on site. Sue Turley has been very accommodating and delivers a good product, on time and on budget.”

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Posted 4 months ago

“Purchasing, arranging installation, installation and follow up service were all prompt, reliable and of a high level of service. We love the new carpet.”

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Posted 4 months ago

“Great company to deal with, easy to deal with, very helpful and friendly, would use again definitely”

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Posted 4 months ago

“Garage carpet installed, on time, on budget. Did a great job! Thank you”

Helpful Report

Posted 4 months ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,110 reviews