Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,110 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

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“Excellent service thanks.”

Helpful Report

Posted 1 year ago

“Dave Nicholson and his team at Silverdale are great people to deal with. Friendly, honest, down to earth, organised, reasonably priced, and have great products. I will alway use Dave and Harrisons if I need carpet. You will not regret using Harrisons.”

Helpful Report

Posted 1 year ago

“Miles was excellent had knowledge of the whole job from laying carpet to quote and had all answers to questions that were asked, the right then and there quote was awesome didn't have to wait a week for a email quote could chat about it right there made for a easy sale and installation, 🤙🏼”

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Posted 1 year ago

“First time getting carpet installed and found it a very easy process from online booking for consult to final lay of carpet which beautiful to look at and walk on 😁”

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Posted 1 year ago

“Friendly, great communication, great service, great price, great product. Highly recommend 👌”

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Posted 1 year ago

“Very good service and reliable. We are very happy with the work and of course the carpet”

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Posted 1 year ago

“We have always had excellent service from Kelly and her team. Cannot fault it from the first consult through to the installation and beyond. Thank you team :)”

Harrisons Carpet & Flooring 5 star review on 6th November 2023

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Posted 1 year ago

“The franchise owners were great to deal with. Communication was excellent and I would highly recommend them.”

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Posted 1 year ago

“Friendly, efficient and great to deal with. Carpet looks great, and not as expensive as I thought it would be. Wish I'd done it sooner.”

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Posted 1 year ago

“Great carpets, installation service, sales people and customer care.”

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Posted 1 year ago

“They arrived on time and were very skillful in transforming our floors. They went above and beyond helping us to find a builder to put on a remaining skirting board that needed replacing. They worked fast and efficiently. We can't recommend them enough. Thank you Harrisons for your hard work renovating our not-very-easy floors to work with. The result is beautiful. 5 stars plus.”

Helpful Report

Posted 1 year ago

“The initial consultation was very good and the quote came through quite quickly, but once I agreed to go ahead and paid the money as "time was of the essence" then the service deteriorated.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback. I am sorry that you found the installation process was slow for you. I will discuss this job with the Business Owner to find out what happened and how we can improve with the process. Sometimes we do get caught with product delays and installers can sometimes get booked out some weeks in advance. Kind regards, Customer Care

Posted 1 year ago

“Russell was very easy to deal with and had a good knowledge base. Nice bloke too.”

Helpful Report

Posted 1 year ago

“They actually come to your home to give a quote. Reasonable price, good time frame to complete the job, nice chap who did the installing, very quick and lovely tidy job.”

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Posted 1 year ago

“Efficient and fast service. Arrived on time with a friendly team. Product was very competitive with other firms and laying aswell.”

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Posted 1 year ago

“Superb - all the way.”

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Posted 1 year ago

“Awesome service from the first phone call to the van driving out my gate on completion of job. Excellent work from the floor installers.”

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Posted 1 year ago

“Gavin had great communication throughout the process, carpet quality and laying was above expectation. Stress free easy experience”

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Posted 1 year ago

“Good Service”

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Posted 1 year ago

“He did the job very well done things nva went rite he lost my details took a while again but I was satisfied with the wrk done”

Helpful Report

Posted 1 year ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,110 reviews