Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,110 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

Write Your review

Tell us how Harrisons Carpet & Flooring made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We finally saved enough to recarpet our home. Harrisons were amazing from start to finish. Very approachable, flexible on payment terms, turned up on time, installed the carpet with no damage to our recently painted walls. Top notch expereince, we highly recommend them.”

Helpful Report

Posted 10 months ago

“Harrisons offer competitive pricing, which when maintaining multiple staff houses it encourages us to be a repeat customer.”

Helpful Report

Posted 10 months ago

“We poor had extremely poor service and highly unsatisfactory outcome from Harrisons Whangarei for the installation of vinyl at our bach in Woolleys Bay. I would not recommend them for vinyl installation under any circumstances. Ben Chrystall”

Helpful Report

Posted 10 months ago

Hi Ben, Thank you for your feedback. I am sorry to hear that you were not happy with the service. I understand that you have asbestos in your bach and there are very strict rules that we need to follow in these situations. These can be frustrating and time consuming but for Health and Saftey reasons, need to be adhered to. Kind regards, Customer Care

Posted 10 months ago

“Great fantastic”

Helpful Report

Posted 10 months ago

“Highly recommend Harrison. Very Happy customers. They worked along side us with all our needs . We had the hole house done. Our son loves his new room. And we absolutely Love our new carpet. Thanks Guys 😁”

Harrisons Carpet & Flooring 5 star review on 15th January 2024

Helpful Report

Posted 10 months ago

“Thank you to Kelly and her team for the great service provided for the supply and installation of our new carpet, highly recommended!”

Helpful Report

Posted 10 months ago

“After an unfortunate scenario where I felt a little "left out in the dark," the team stepped up and got my carpet sorted for me. Much appreciated.”

Helpful Report

Posted 10 months ago

“Satisfied with the job done. Good and reliable.”

Helpful Report

Posted 10 months ago

“Our Franchisee was amazing. Thanks Sue”

Helpful Report

Posted 10 months ago

“Geoff from Harrison’s Dunedin was extremely knowledgeable and helpful, Elliott the installer made a great job, Thank you team. Michelle”

Helpful Report

Posted 10 months ago

“The install was fine as they are contracted however the franchise owner didn't take responsibility for a mistake that shouldn't have happened as my neighbour had the same problem and it was put back onto me and I ended up paying extra! No communication after telling his installer he would contact me! Left 3 little stairs with old carpet when it was part of the lounge carpet that was being replaced then lied about my neighbour's install!”

Helpful Report

Posted 10 months ago

Hi Lynda, Thank you for your feedback. I am sorry that there was some miscommunication over whether the stairs were part of the lounge. I am glad that the business owner paid for the installation of the extra stairs at his expense and also covered half the cost of the extra carpet to meet your expectations. A good outcome in the end. Kind regards, Customer Care

Posted 10 months ago

“Amazing customer service and end result. We were extremely happy with the service and our new carpet.”

Helpful Report

Posted 10 months ago

“Amanda was very helpful and knew what carpets would go with the wood floor board. They were very efficient and knew their product”

Harrisons Carpet & Flooring 5 star review on 14th January 2024

Helpful Report

Posted 10 months ago

“Awesome from start to finish.”

Helpful Report

Posted 10 months ago

“Steve was a great help and very informative. He went the extra mile to help us decide which carpet suited us best. Our living room looks awesome!”

Helpful Report

Posted 10 months ago

“All went very well . People did what they said they would on time !”

Helpful Report

Posted 10 months ago

“Thanks Paul and your team, for making the installation of our floor coverings such a straight forward experience. Your advice and communication was 100%. The installers where very pleasant and had a professional attitude. Judy and Wayne Hill”

Helpful Report

Posted 10 months ago

“Very happy with teh service and results”

Helpful Report

Posted 10 months ago

“Curly and team were prompt, efficient and provided good advice on product selection”

Helpful Report

Posted 10 months ago

“Excellent service, fast professional install. We love our new Carpet. Its affordable and excellent quality.”

Helpful Report

Posted 10 months ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,110 reviews