Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,119 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish it’s been totally stress free. Thank you Caitlin from the Harrisons Tauranga branch for your informative home visit along with your samples that made it so much easier to choose from. Everything went well from start to finish. Trent the installer worked like a pro, thank you also Trent. We have done business with Harrisons before so choosing them to do our carpet was an obvious choice. Highly recommended. Val H.”

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Posted 10 months ago

“Neil and Kirsty were amazing. Very efficient with good knowledge and advice. My flooring looks amazing. Thanks Harrison’s”

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Posted 10 months ago

“Very happy with the Excellent Service I received from Dan and the Waikato Team. Original consultation with Dan extremely helpful, competitive pricing. Brilliant job of laying the carpet throughout the house on such a hot day. No hesitation to recommend Harrisons.”

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Posted 11 months ago

“Waikato crew were a dream to deal with. Super helpful, total integrity, great range and super competitive pricing. Highly recommend Dan’s consultancy… Hands down best carpet consultancy I had - and I’d done some legwork before going with Harrison’s. Carpet laying team - nice guys who worked hard and did a fab job. Admin/Accounts quick with good comms. Won’t be getting new carpet again in a hurry but wouldn’t hesitate to go back - can’t fault Harrison’s Waikato - every part of the team was fab to deal with.”

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Posted 11 months ago

“Abby was professional and helpful with good communication.”

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Posted 11 months ago

“Very happy customer, the team that arrived and layed the carpet were great, very helpful and did a very professional job in one day.”

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Posted 11 months ago

“Great service. Professional installation and very happy with finished job.”

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Posted 11 months ago

“Fred Fuchs was very helpful in getting the right carpet for us and getting it installed before Christmas. carpet layers were very good and did an excellent job.”

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Posted 11 months ago

“good service and quality carpet”

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Posted 11 months ago

“We finally saved enough to recarpet our home. Harrisons were amazing from start to finish. Very approachable, flexible on payment terms, turned up on time, installed the carpet with no damage to our recently painted walls. Top notch expereince, we highly recommend them.”

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Posted 11 months ago

“Harrisons offer competitive pricing, which when maintaining multiple staff houses it encourages us to be a repeat customer.”

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Posted 11 months ago

“We poor had extremely poor service and highly unsatisfactory outcome from Harrisons Whangarei for the installation of vinyl at our bach in Woolleys Bay. I would not recommend them for vinyl installation under any circumstances. Ben Chrystall”

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Posted 11 months ago

Hi Ben, Thank you for your feedback. I am sorry to hear that you were not happy with the service. I understand that you have asbestos in your bach and there are very strict rules that we need to follow in these situations. These can be frustrating and time consuming but for Health and Saftey reasons, need to be adhered to. Kind regards, Customer Care

Posted 11 months ago

“Great fantastic”

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Posted 11 months ago

“Highly recommend Harrison. Very Happy customers. They worked along side us with all our needs . We had the hole house done. Our son loves his new room. And we absolutely Love our new carpet. Thanks Guys 😁”

Harrisons Carpet & Flooring 5 star review on 15th January 2024

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Posted 11 months ago

“Thank you to Kelly and her team for the great service provided for the supply and installation of our new carpet, highly recommended!”

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Posted 11 months ago

“After an unfortunate scenario where I felt a little "left out in the dark," the team stepped up and got my carpet sorted for me. Much appreciated.”

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Posted 11 months ago

“Satisfied with the job done. Good and reliable.”

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Posted 11 months ago

“Our Franchisee was amazing. Thanks Sue”

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Posted 11 months ago

“Geoff from Harrison’s Dunedin was extremely knowledgeable and helpful, Elliott the installer made a great job, Thank you team. Michelle”

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Posted 11 months ago

“The install was fine as they are contracted however the franchise owner didn't take responsibility for a mistake that shouldn't have happened as my neighbour had the same problem and it was put back onto me and I ended up paying extra! No communication after telling his installer he would contact me! Left 3 little stairs with old carpet when it was part of the lounge carpet that was being replaced then lied about my neighbour's install!”

Helpful Report

Posted 11 months ago

Hi Lynda, Thank you for your feedback. I am sorry that there was some miscommunication over whether the stairs were part of the lounge. I am glad that the business owner paid for the installation of the extra stairs at his expense and also covered half the cost of the extra carpet to meet your expectations. A good outcome in the end. Kind regards, Customer Care

Posted 11 months ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,119 reviews