Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

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“Good experience overall.”

Helpful Report

Posted 4 years ago

“So happy with our new carpet! Process from start to finish was quick, easy and straight forward, espicially compared to getting some quotes from several other companies and we love the results!”

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Posted 4 years ago

“would have appreciated if they had looked at the vinyl strips they were putting down so that that patterns were more random instead of having clusters of dark areas.”

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Posted 4 years ago

“Dan was very helpful and nice to work with. The guys who installed our carpet were efficient, fast and did a very awesome job. The carpet is high quality and price is reasonable. Nothing to complaint our carpet looks very good. Thanks so much.”

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Posted 4 years ago

“We have had two separate carpet installations from Harrsions Carpet and both jobs were fantastic. Their customer service is wonderful, the installers are professional and extremely polite. I highly recommend Harrisons Carpet! They will be my flooring specialists for any future job.”

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Posted 4 years ago

“Fast reliable quality”

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Posted 4 years ago

“Daniel and his team in Wellington were great to deal with and when they confronted a couple of unforeseen issues when laying the carpet they resolved the issues without any fuss or stress to us.”

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Posted 4 years ago

“Prompt between acceptance and laying of the carpet.”

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Posted 4 years ago

“The New Plymouth franchise is amazing to deal with, Amanda is truly wonderful, She knows her product and was at our home promptly and measured up within a short amount of time. She made contact smartly, with a quote and the carpet was layed down the next week. Would highly recommend Amanda and her team.”

Helpful Report

Posted 4 years ago

“Loved the pattern, vinyl was lovely to deal with, however, the more I look at it the more it grates me, the fact that the vinyl could have been laid a few inches further so the edge of the next square isnt visible. Pity the rep didnt mention how high maintenance this vinyl is.”

Helpful Report

Posted 4 years ago

“Limited samples in the colour we wanted, and hard to gauge what it would look like from small samples,limited in that we have a heavy chopping block unit in kitchen.Appreciate rep came back several times as we couldnt make up our mind. Hopefully join will hurry up on carpet and blend in. Would have appreciated advice on how dents would stay on carpet from chairs etc. if moved/ and how high maintenance the vinyl in bathroom, loo and laundry was.”

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Posted 4 years ago

“We've used Harrisons 3 or 4 times now with the same owner/operator. They get it right for us every time and go out of their way to make sure we're satisfied.”

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Posted 4 years ago

“We see very happy with the workmanship of laying the lino and quality of it. Would certainly use the franchise again.”

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Posted 4 years ago

“Steve and his team gave excellent service and I am very happy with my carpet and vinyl Thank You so much Dianne Wisely”

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Posted 4 years ago

“Excellent professional and friendly service from the first visit to our home to the installation.”

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Posted 4 years ago

“Poor communication and customer service for the part that left us living on wooden floors due to our carpet not being ordered however carpet installers were excellent and carpet looks great. Paid premium for the ‘nice’ carpet just missed out on the premium service.”

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Posted 4 years ago

Hi, Thank you for your feedback. I was sorry to hear that you were not happy with the service that you received. I have passed your comments to the Business Owner. Kind regards, Customer Care

Posted 4 years ago

“I am really pleased with my new carpet. All of dealings from start to finish with Darren Buksh were easy and professional and would recommend him to anyone who is looking for their services.”

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Posted 4 years ago

“Excellent service and installation was awesome”

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Posted 4 years ago

“Have used them twice in 3 years, fantastic service, and a decent price.”

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Posted 4 years ago

“excellent service , will definitely use you again , when floor coverings needed in future”

Helpful Report

Posted 4 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,111 reviews