Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

Write Your review

Tell us how Harrisons Carpet & Flooring made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are having with what we purchased & very happy with the job the carpet layers did. Thank you 😊”

Helpful Report

Posted 4 years ago

“LOVE our new carpet. We needed to have our carpet laid in two parts while waiting for renovations to be done. Nothing was a problem and they came and installed as soon as we were ready. Carpet looks great. Very happy.”

Helpful Report

Posted 4 years ago

“Super happy with our new carpet. Good quality and well priced. Install was on time and professional. Would happily recommend Harrison’s Carpet and Suzy from Manurewa.”

Helpful Report

Posted 4 years ago

“My late husband and I used Harrisons yesrs ago so used you again. I have no problems with the carpet. It is the blinds that is the issues.”

Helpful Report

Posted 4 years ago

“Good value for money”

Helpful Report

Posted 4 years ago

“Great service everything went to plan very happy with everything that was done. Would definitely use Harrison’s again.”

Helpful Report

Posted 4 years ago

“Mixed experiences.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your feedback. If you would like to discuss anything further then please contact us at : customer.care@hah.co.nz Kind regards, Customer Care

Posted 4 years ago

“The consultation, and the installing of my carpet were both very satisfactory. I would happily recommend Harrisons to any one”

Helpful Report

Posted 4 years ago

“Great advice, very helpful. Installer worked his butt off to get the job done and did a great job 👍”

Helpful Report

Posted 4 years ago

“Friendly and helpful service and the end result looks fabulous”

Helpful Report

Posted 4 years ago

“Hi We had our carpet layed around 5 yeas ago, love it, it is great and like other reviewers the carpet layers were amazing. We had Shane come around about 2-3 years ago to quote on further carpet, at the time we showed him a place where the carpet had started parting in a join in a couple of places, he said he would get back to us, haven't heard, would really like to get this resolved. Many thanks”

Helpful Report

Posted 5 years ago

Hi Jan, Thank you for your feedback. I have contacted the Business Owner and he will contact you today. Kind regards, Customer Care

Posted 5 years ago

“thank you for everything. Great communication and for explaining things when needed. I would highly recommend them”

Helpful Report

Posted 5 years ago

“Driving just south of Timaru last week when a lady driving a Harrisons carpet vehicle took exception to something I did. She gave me the fingers. I have since had 2 flooring companies quote for a carpet and vinyl job. Obviously I didn't ask Harrisons to quote.”

Helpful Report

Posted 5 years ago

Hi, We appreciate you taking the time to let us know. We will be addressing this matter further. Apologies for this, not an image that we want to portray. Kind regards, Customer Care

Posted 5 years ago

“very pleased so far”

Helpful Report

Posted 5 years ago

“Rob provided a great and friendly service.”

Helpful Report

Posted 5 years ago

“All went very well and good product choice. Thanks to you Neil & Kirsty for your services. The installers , Max & Lance, did a great job as well plus very helpful & courteous. Was a pleasure to do business with you all and for further carpet purchases you will be our first port of call. Totally satisfied. Only possible negative aspect had no bearing on your branch performance but was the delay re availability of carpet choices not being in stock and waiting for the next run to be manufactured. If there was competition re purchasing/choosing suppliers then this could be a decision decider?. A big decider for us was also the availability of finance options. Overall well done to you all. Many thanks, Peter & Judy”

Helpful Report

Posted 5 years ago

“Fantastic company to deal with, really pleased with our new flooring. Would highly recommend.”

Helpful Report

Posted 5 years ago

“Really bad service, no quote emailed after 2 x requests. The sort of apology was enjoy your new carpet after I excepted a quote from another CO which was $2000 cheaper.😟😟”

Helpful Report

Posted 5 years ago

Hi, Thank you for your feedback. I apologise for the delay with your quote and have spoken with the Business Owner. Not how we like to do business, again I apologise. Kind regards, Customer Care

Posted 5 years ago

“Dealing with Harrison's was a breeze. Everything was done on time and professionally. Thank you”

Helpful Report

Posted 5 years ago

“Great service, easy, fast and very helpful :)”

Helpful Report

Posted 5 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,111 reviews