Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,110 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish the customer service was wonderful and the installation guys were just fabulous they did a really beautiful job , thank you to all”

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Posted 1 year ago

“Very pleased. Excellent service. Will use again.”

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Posted 1 year ago

“As a property manager, shortly before Christmas, I had need of a sudden carpet change, due to cat pee, in a flat that had new tenants booked in and due to arrive. Harrisons and Brendan from Carpet One went above and beyond to fit us in and the carpet was priced well and laid perfectly. Well done. I would definitely recommend.”

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Posted 1 year ago

“Good communication and offer very good quality products”

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Posted 1 year ago

“Excellent experience from quoting right through to install of carpet throughout our multi-story house. Highly recommend the Johnsonville-based team.”

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Posted 1 year ago

“Dave, Wendy and their install team were an absolute pleasure to deal with, their knowledge and professionalism really showed through and made the process really easy. We are super happy with the product and the installation has been flawless, would highly recommend!”

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Posted 1 year ago

“I was very happy with the advice and service given.”

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Posted 1 year ago

“Another great install by Andy... nothing is ever a problem, see you on the next one. AMR Developments”

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Posted 1 year ago

“Prompt appointment to give quote for recarpeting. Excellent quality carpet and price. Carpet was installed very professionally, and it looks lovely. Thank you David and Andrew”

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Posted 1 year ago

“Have used Harrison’s for my business and home flooring requirements and can highly recommend them!! Excellent customer service, expert advise and high quality product without paying extortionist $$$ Great value and team”

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Posted 1 year ago

“Fred was a pleasure to deal with. He provided good advice and excellent service. We’re thrilled with the end result.”

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Posted 1 year ago

“Excellent company. Very satisfied with our new carpet installation. Would always recommend them!”

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Posted 1 year ago

“Quick service.no complaints”

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Posted 1 year ago

“Great service and product”

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Posted 1 year ago

“Carpet installers left a mess outside the house with dirt from the removed underlay, damaged walls and door frames moving the furniture. Installation had bad finishing with visible carpet joining lines in several places. Had to ask them to redo in one of the places but not all because furniture was already back in place and hard to remove again. Although they were prompt to fix what I asked, the inconvenient of not having things well done the first time was not worth it.”

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Posted 1 year ago

Hi Fernanda, Thank you for your feedback. I am sorry to hear that you were not happy with your install. I am glad that they responded to your concerns quickly but I understand that having to do all of that is frustrating and time consuming. We will speak to the installers about your job and the issues that you encountered. Kind regards, Customer Care

Posted 1 year ago

“Easier to arrange a quote, updates from administrator as to when the material flooring would arrive. Easy payment process deposit 50% balance on install. Installation team professional. Awesome highly recommend Harrison’s”

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Posted 1 year ago

“Helpful advice from the representative, the flooring contractor did an excellent job, very pleased.”

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Posted 1 year ago

“Carpet layer great. Furniture removers grumpy.”

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Posted 1 year ago

“Outstanding service and install.”

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Posted 1 year ago

“Harrisons were not cheap, but they provided excellent service.”

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Posted 1 year ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,110 reviews