Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,110 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don’t think this carpet was as thick as the carpet laid 4 years ago but the underlay is better as it is great to walk on thankyou”

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Posted 3 years ago

“So far very happy with the product. Hope it does not scratch to easily.”

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Posted 3 years ago

“Flooring was fine and sub-contractor fitters good. Franchise owner only seemed interested when trying to get a sale. Communication was poor.”

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Posted 3 years ago

“Made the process extremely easy. And the installer we had was exceptional. Highly recommend”

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Posted 3 years ago

“Never will deal with these guys. First time I tried and customer service was rude, at no fault of my own. Asked kindly as it was my first time and get a rude reply 😒”

Helpful Report

Posted 3 years ago

Hi Kelly, Thank you for your feedback. I was sorry to hear that you felt you had been spoken to rudely. I see only contact from you in 2017 and we were unable to offer you an appointment on that week as we were fully booked. Please feel free to contact the call centre if you would like to discuss this further. Phone: 0800102009 or customer.care@hah.co.nz Kind regards, Customer Care

Posted 3 years ago

“Nice team, easy to work with, great service and great product”

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Posted 3 years ago

“Great experience from selection to installation of laminate flooring and carpet. Suzie Duthie was so pleasant to deal with, gave great advice and nothing was too difficult. Flooring installation was straight forward, reliable and on time. Flooring has complemented our renovation beautifully. Product quality and price excellent. Harrisons would be my first choice for flooring.”

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Posted 3 years ago

“Follow up time is 5 weeks needs to be sooner.”

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Posted 3 years ago

“Bring Green is fabulous at giving you good options”

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Posted 3 years ago

“Very good service and well managed team”

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Posted 3 years ago

“the whole process was painless. We felt the company listened to OUR opinions and offered advice when asked. The guys who lay the flooring and carpets were great! Worked hard, tidied up and did their best to be as un-intrusive as possible.”

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Posted 3 years ago

“We were really impressed with Harrisons. They are very efficient, reliable and communication was great from start to finsh. We're thrilled with the end result. Thoroughly recommend.”

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Posted 3 years ago

“Very efficient and did the whole job very quickly. Personable staff”

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Posted 3 years ago

“Very happy with the finished product and the installers.”

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Posted 3 years ago

“Everything done to expectation plus 10%”

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Posted 3 years ago

“Great carpet and awesome carpet layer”

Harrisons Carpet & Flooring 5 star review on 25th July 2021

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Posted 3 years ago

“Very pleased certainly made a difference to the whole place . Warm and cosy”

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Posted 3 years ago

“Poor service”

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Posted 3 years ago

Hi, Thank you for taking the time to comment. I was sorry to hear that you were not happy with your service. I have passed your feedback to the business owner but if you would like to discuss this further then please contact, customer.care@hah.co.nz or call us on 0800279009. Kind regards, Customer Care

Posted 3 years ago

“Great sales lady made the whole experience so easy 👌 😀”

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Posted 3 years ago

“Great service highly recommended”

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Posted 3 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,110 reviews