Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,110 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

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“The installers were amazing with being respectful polite and knowledgeable, highly recommend, our carpet was laid in Waitara Taranaki”

Helpful Report

Posted 1 month ago

“Harrisons laid carpet and vinyl floors in our Richmond home. The service we received was first class from choosing product to completion of the work. Their workers were a pleasure to have in the house. We would have no hesitation using them again. Diana and Bill”

Helpful Report

Posted 1 month ago

“We are 100% satisfied with the prompt quoting, competitive price and no-fuss installation of our new carpet. Would definitely recommend to others. Thank you Jeremy and team!”

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Posted 1 month ago

“Responsive & friendly, flooring upgrade was completed on schedule. We're very happy with the quality of the work and the end result, thanks guys”

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Posted 1 month ago

“Great friendly service. Competitive pricing, delivered on time. All round highly recommended.”

Helpful Report

Posted 1 month ago

“"I had a fantastic experience with Jeremy and Wendy from Harrison's Carpet! From start to finish, the service was outstanding. The team was professional, friendly, and really helped me choose the perfect carpet for my home. The installation was smooth and completed with great attention to detail. My new carpet looks amazing, and the quality is top-notch. I highly recommend Harrison's Carpet to anyone looking for high-quality flooring and excellent customer service!"”

Helpful Report

Posted 1 month ago

“Jeremy and his team have been excellent communicators throught the 2 recent jobs they have completed for us. Very good customer service and all work completed to a high standard at competitive prices. Any issues wete dealt with in a timely and professional manner. We would happily recommend this company. Marion & Peter”

Helpful Report

Posted 2 months ago

“Jeremy was very helpful and helped making the right choice. The two carpet layers were amazing very quick and efficient. I would recommend Harrison’s to anyone thinking about flooring.”

Helpful Report

Posted 2 months ago

“Wanted to send a huge thank you to the Harrison’s Flooring Team in Hamilton. Everyone in the team from start to finish were so helpful and professional. The consultation with Paul, the hard flooring guys Brandon with Vollie both very friendly and the carpet layer Mari also was very quick too. Even the administration staff keeping us up to date with dates and details, following up on if the job was completed to our satisfaction. Both Rick and myself again would like to thank you all and recommend anyone wanting their flooring done to contact the team at Harrison’s.”

Helpful Report

Posted 2 months ago

“I paid $800 extra for the premium underlay. It was lucky I was home when being installed because I noticed the cheaper underlay was being put down. They admitted they had made a mistake and oops.. my underlay wasn’t in NZ - I was going to have to wait another week. We couldn’t live with all our furniture and bedding in the kitchen so my family was forced to move out. They reimbursed me a small amount which didn’t cover the expenses of one weeks unplanned accommodation. Paul was unapologetic and came up with excuses. If you use them be warned .. be home when it’s installed to make sure your getting the right product. I wouldn’t use Harrison’s again.”

Helpful Report

Posted 2 months ago

Hi there, thank you for contacting us. Your feedback is important to us. If you could please contact us on 0800 421 001 or customer.care@hah.co.nz and we will be able to follow this up for you.

Posted 2 months ago

“Jeremy at Harrisons was great to work with, we love our new floor, everything went pretty smooth! I was very happy with how quickly everything was done, the price and the communication. Thanks!”

Helpful Report

Posted 2 months ago

“Jeremy from Rodney was amazing to deal with. The main reason we went with Harrisons was because of the confidence he gave us when changing to laminate flooring. He went the extra mile sourcing like for like product, and we appreciated that. Jeremy was very easy to deal with and addressed all concerns and queries professionally. Timing was perfect-everything happened as and when expected. Thumbs up to John the installer too. He was lovely and did a fantastic job preparing and laying the floors which look amazing! Thank you team.”

Helpful Report

Posted 2 months ago

“Awesome service from start to finish! Victoria really cares and is a true professional. The carpet layers were so friendly and efficient. Even joins can’t be seen not like a rival company I used in the past in kenepuru! I am very happy to recommend Harrisons to anyone wanting flooring done well.”

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Posted 2 months ago

“These guys put down carpet in the bedrooms in my rental property. Highly recommend... fast, friendly and efficient!”

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Posted 2 months ago

“Great service and pleasant to deal with. Love our garage carpet”

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Posted 2 months ago

“We are so happy with our new soft, snuggly carpet. Jeremy came and gave us a quote and he was so helpful and just a lovely guy to deal with, so it was an easy decision to go with Harrisons. They were having a sale so we scored a GREAT discount and we would recommend Harrisons to any and everybody looking for new carpet. Thanks team!”

Helpful Report

Posted 2 months ago

“we had carpet replaced with hard flooring vaitality style Jeremy come and gave us a quote we wore happy with the team did a great job with installation they very clean and tidy we paid for furniture to be moved we didn't have to do anything which was great the flooring is scratch proof so perfect for dogs our French bulldog loves the new floor thank you Jeremy and Wendy and the team we would highly recommend”

Helpful Report

Posted 3 months ago

“We are very pleased with the job that Tom and Clayton have done for us, thank you. They are very friendly pair to have around. We found the communication with Kay to be great. We are very happy with the new laminate she suggested and that they were also able to lift and relay our existing carpet for us. Harrison were able to fit in exactly with our schedule which was excellent. We would definitely recommend Harrison’s Bay of Islands.”

Helpful Report

Posted 3 months ago

“Module0 Vynl Flooring On July 26, 2023, Harrison's Flooring laid Module0 Vynl Flooring in our home. When finished, it looked good, no gaps or visible joins were apparent. It added value to the house. 12 months on, and we are ashamed of the floor. Each plank is marked by the joins as the planks have shrunk, and dirt has got into the seams. We are only 2 people living here, and we are both retired so there is not a lot of dirt being tracked through. The floor is regularly washed with warm, soapy water as per the instructions. We would highly recommend that no one uses this product due to poor performance, and the fact that is also a very cold flooring. Now, anyone buying the house would deduct from the price to refloor the kitchen area. So much for added value.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback. I am very sorry to hear that you are not happy with your flooring. I will ask the business owner to touch base with you to discuss. Please feel free to contact the customer care team if you would like to discuss this further. Kind regards, Customer Care

Posted 3 months ago

“Great service! Jeremy was super helpful. He gave is ideas we hadn’t thought of and all looks fantastic. Highly recommend. Delivered on time and installed promptly”

Helpful Report

Posted 3 months ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,110 reviews