Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

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“Very good service with friendly tradesman”

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Posted 3 years ago

“Great service from Harrisons. Once my order had been placed communication was great and my product was installed according to my needs. Installation was quick and painless. Very pleased with the service we received and the product.”

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Posted 3 years ago

“Excellent service and product. Very happy with the workman ship and will recommend to other.”

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Posted 3 years ago

“Rob extremely helpful. Answering all questions and giving good advice. I called him a couple of times and he called back promptly.”

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Posted 3 years ago

“I highly recommend Harrison’s to everyone as there was absolute no hesitation on their part in giving me full refund as I wasn’t able to go ahead with the installation of the carpet really appreciate what Suzie has done for me. Thank you once again I’ll definitely go ahead with you guys once I’m ready.”

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Posted 3 years ago

“Excellent company to deal with and really nice hardworking carpet layers. Very happy with everything and would recommend Harrison’s flooring.”

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Posted 3 years ago

“Efficient friendly and helpful rep”

Harrisons Carpet & Flooring 5 star review on 15th December 2020

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Posted 3 years ago

“Great service, everything on time and easy to deal with.”

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Posted 3 years ago

“Great advice from Heather, who responded efficiently and immediately, and excellent advice and expertise from John, and excellent work by the two carpet installers (sorry I can't remember their names!). Most of all I appreciated their advice to wait until we'd tiled the fireplace area, then John helped advised on how best to do this, and suggested finishing touches that I didn't think of that were both practical and looked better! You guys rock!”

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Posted 3 years ago

“Dave and his team were amazing- they listened to my questions and were happy to make changes to the original quote”

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Posted 3 years ago

“Good service and prompt reply and fixing of problem”

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Posted 3 years ago

“We had vinyl plank flooring installed. Around 3 months later the thinline started lifting from the floor beneath. Floor bulged plus thinline joins started raising, vinyl planks still attached to the thinline but our floor is bubbled and raised in places. It has been looked into and Harrisons told us it is due to subfloor moisture - which they are supposed to test for prior to install but did not. Their expert lifted a plank and tested moisture content and found it was dry and well within the maximum permitted. Harrison are still saying its our problem. Much communication between us but at this stage they will not even confirm what the warranty period is on our floor. Everytime we look at our floor it is a reminder of the miserable dealings we have with Harrisons. WE VERY MUCH REGRET BUYING FROM THIS COMPANY.”

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Posted 3 years ago

Hi Graham, Thank you for your feedback. I also received your email and we are looking into this for you. Please expect a follow up call from us to discuss this further. Kind regards, Customer Care.

Posted 3 years ago

“Great fast friendly looks good”

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Posted 3 years ago

“Helpful being able to have a home visit to look at the carpet selection with excellent installation”

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Posted 3 years ago

“Very good service, competitively priced ,professional and responsive to questions.”

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Posted 3 years ago

“Very reliable and communicated clearly. Work well with my budget.”

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Posted 3 years ago

“Good service and good products”

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Posted 3 years ago

“Lawrence from Rotorua was great at project managing so the flooring instal tied in with painting and decorating. It was so easy, he had great communication and the job was fantastic quality. I’d highly recommend.”

Harrisons Carpet & Flooring 5 star review on 13th December 2020

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Posted 3 years ago

“A very professional and competitive service. Those involved were very efficient and a pleasure to deal with.”

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Posted 3 years ago

“Very good, Great job”

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Posted 3 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,111 reviews