Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,110 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to deal with. Practical advice on flooring options, and the carpet was exactly as was promised.”

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Posted 2 years ago

“Kelly is awesome”

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Posted 2 years ago

“Fabulous friendly, helpful and efficient service!”

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Posted 2 years ago

“Fabulous service! Harrisons went out of their way to accommodate our complicated, and (last minute) delayed install - they worked outside of normal hours, and we couldn't be happier - with the service, or product!”

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Posted 2 years ago

“Very pleased with all aspects of service. Carpet is amazing.”

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Posted 2 years ago

“Very pleased with the service and the product. Many thanks”

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Posted 2 years ago

“Awesome service by Miles Brain”

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Posted 2 years ago

“I was very satisfied with both the quote and installation. Just as expected.”

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Posted 2 years ago

“The laminate flooring crew were a pleasure to work with. They were skilful and friendly and super-efficient. Alan”

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Posted 2 years ago

“Quick response, very reliable, carpet was laid promptly and professionally”

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Posted 2 years ago

“Your Rep Shaun was great.Happy with carpet install.Will definitely use Harrisons again.”

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Posted 2 years ago

“Kelly was great to deal with, she made the whole process enjoyable and when there was a problem with the installation due to covid she got it sorted quickly which meant there was only a day's delay. We love the new carpet!”

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Posted 2 years ago

“Good service spoilt by unprofessional installers. Spoiling energy drink on our new carpet.”

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Posted 2 years ago

Hi Dave, Thanks for your feedback. I am so sorry to hear about the spillage on your new carpet. That was careless and very disappointing. We will be doing some extra training with him on customer care. Thanks again for letting us know. Kind regards, Customer Care

Posted 2 years ago

“East to deal with and very responsive team”

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Posted 2 years ago

“I was very satisfied with the flooring I chose and the help in selecting a suitable vinyl.”

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Posted 2 years ago

“Paul met us in our home and we were so impressed with his quick response, samples of carpet, his recommendations for our home and busy family life. We were kept unto date with installation dates and communication was very prompt and professional. We love our new carpet, our house feels more like a home thanks to Paul and his team. Highly recommend!”

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Posted 2 years ago

“Wellington branch of Harrisons were first class to deal with. Daniel was so patient when we changed our mind about carpet samples, and Renee was super efficient in nailing down dates for installation when Covid and a health issue delayed work. Thank you both! The crew who worked at our house were very professional and obliging.”

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Posted 2 years ago

“Happy with all aspects of service”

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Posted 2 years ago

“Great communication, arrived promptly or contacted us if running late. Highly recommend Nathan in Blenheim, exceptional service.”

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Posted 2 years ago

“Prompt and efficient service.”

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Posted 2 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,110 reviews