Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,119 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional worry free service.”

Helpful Report

Posted 1 year ago

“Salesman lovely but actual instal was terrible. Installers couldn't speak a word of English, the joins in the carpet are very obvious and it's just a solid colour, there was damage to the walls from the instal and parts of the carpet were not laid well against the wall. Very poor quality and very disappointing when paying such a high price for what we thought was a high quality product. Definitely would not recommend.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback. I am very sorry to hear that you are unhappy with the installation. I have contacted the business owner to discuss this further. Kind regards, Customer Care

Posted 1 year ago

“From first contact to carpet install, Harrison's were great! The franchisee in my area (Napier) was brilliant, a really nice man. He was friendly and professional. The carpet installers...all I can I say about them is, what great guys. They moved my furniture, removed the old carpet, installed my beautiful new wool carpet and replaced my furniture. I used Harrison's when I lived in Auckland, so as a returning customer I knew what to expect and I was not disappointed. Thanks Harrison's.”

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Posted 1 year ago

“Great Service, from quoting to finishing the job, they arrived as arranged and on time, friendly and hard working.”

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Posted 1 year ago

“Kerryn & Mark have been very interactive and they both provided excellent customer service.”

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Posted 1 year ago

“Great all round from start to finish. Could not be more pleased with the service, the product or the final result. Spot on!”

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Posted 1 year ago

“Excellent service and communication. We are so happy with our carpet. It has completely changed our bedrooms and hallway. Thanks again.”

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Posted 1 year ago

“Exceptional Carpet Experience! We recently had this exquisite carpet installed, and we couldn't be happier! The luxurious feel and top-notch quality exceeded our expectations. The personalised service we received made the entire process a breeze, and the installation was executed with a high standard of precision. Huge thanks to the team for transforming our space into a haven of comfort and style! Highly recommend.”

Helpful Report

Posted 1 year ago

“Amanda was very knowledgeable and offered fabulous advice when picking out our new flooring. She was professional and delivered 100% on all promises made. They were flexible with install when our project got delayed and we could not be happier with the finished product. Thank you.”

Harrisons Carpet & Flooring 5 star review on 26th November 2023

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Posted 1 year ago

“Amazing service prompt appointment”

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Posted 1 year ago

“Very good service. The installation team went above and beyond.”

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Posted 1 year ago

“Extremely happy with our brand new flooring. The workmanship is excellent. Always appreciate great service and to be given by people that are friendly, helpful happy & polite is a bonus. Many Thanks, Margot & Ken”

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Posted 1 year ago

“Very happy with our carpet install and the service in general. Jon responded really quickly after my initial inquiry, came out for a site visit & gave us a really great deal too. Install was really well done - it was a tricky space down our stairs in our old villa and the install team finished it off without a problem. Very happy and will be back for future projects.”

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Posted 1 year ago

“the persons we dealt with were very knowledgeable and helpful thank you .”

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Posted 1 year ago

“Very good to deal with”

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Posted 1 year ago

“Very happy with the service that Nathan and Gina provided and there installer did an excellent job a big thank-you”

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Posted 1 year ago

“Gavin is extremely helpful !+ Stu did a great job of laying our carpet and flooring. We did our whole house with Harrisons!! Fully recommend them.”

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Posted 1 year ago

“Great service..great products..very happy with the whole experience with Harrisons..both carpet and curtains.”

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Posted 1 year ago

“Everything about buying my flooring from you was great ! From Steve helping me choose with in home samples and a thorough knowledge of the products to the professionals who installed my carpet and vinyl. All done easily and in a great time frame . Thank you all !”

Helpful Report

Posted 1 year ago

“Very pleased with carpet it looks amazing. Communication and workmanship outstanding. Would recommend you to anyone wanting flooring”

Helpful Report

Posted 1 year ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,119 reviews