Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,110 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

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“Excellent service and product”

Helpful Report

Posted 2 years ago

“Feel dissatisfied with the service provided when instructions for vinyl installation was not followed correctly & assume i may have overpaid what was actually done , when carpet was cheaper than the quoted vinyl”

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Posted 2 years ago

“Great service all round”

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Posted 2 years ago

“We used Harrisons to recarpet a Wellington apartment prior to selling. Our experience was first-rate from start to finish. Consultation to decide on the product through to fitting was efficient, professional and completed with a smile. The carpet transformed the apartment and was excellent value for money. Apartment sold, all good.”

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Posted 2 years ago

“Good Value for money Prompt efficient service”

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Posted 2 years ago

“Great service. Lovely carpet.”

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Posted 2 years ago

“We ordered and paid half the price of the carpet in June under the understanding that our carpet was only this special price for the month of June 2021. We also were told it would be laid in the first or second week of Aug 2021. It was finally laid on the 3 Nov 2021. The two carpet layers did a great job and after cleaning up took the surplus carpet away saying that we should get the mats we ordered within a week. The next day (4 Nov) we received a email asking for the rest of the payment by the 5 Nov which we paid. On the 16 Nov (almost 2 weeks later) we were informed that you could not supply the right size mats that we had paid extra for!!!!! On the 17 Nov you did email that “We will remedy this” It is now the 28 Nov (almost 4 weeks later) and we still cannot “sit back and enjoy” as we are still awaiting the mats. How do you think YOU did?????”

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Posted 2 years ago

“Delivered as you promised.”

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Posted 2 years ago

“Very good quality install with great communication and service. Thanks a lot”

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Posted 2 years ago

“This experience has made me realise what truly horrible service I had getting my home carpeted last time with another company. This has been nothing but easy breezy! Suzie at Harrisons was amazing to deal with, I am happy with the price, the service and the excellent efficient job done by the Carpet Layers. 5 Stars all round.”

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Posted 2 years ago

“Covid completely wrecked all of our plans but everything was replanned as soon as possible and went smoothly. Very efficient carpet layer who worked without a break to get the job done.”

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Posted 2 years ago

“Nathan , You and your crew did an excellent job installing our carpet and vinyl . Throughout the whole process you kept us up to date throughout these uncertain times and for this we thank you..Regards Keith and Isabel Nikau Drive.”

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Posted 3 years ago

“Fast efficient service, and good value.”

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Posted 3 years ago

“Very friendly and simple to deal with”

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Posted 3 years ago

“Great person to deal with, very flexible. Very knowledgeable.”

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Posted 3 years ago

“From the first inquiry contact on the website to Franchise holder Suzie's informative professional friendly guidance consultation, then the efficient carpet layer Team. Throughout, the entire process was very straightforward,communication and follow up was excellent. The Carpet looks great!”

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Posted 3 years ago

“Dealing with Kay was very easy and prompt. She went the extra mile with our Garage carpet supply & delivery. Excellent service.”

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Posted 3 years ago

“Excellent service; didn't feel rushed when choosing carpet, immediate quote, instructions carried out precisely, install quickly and perfectly done and good value for quality carpet.”

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Posted 3 years ago

“Friendly, knowledgeable. and fast service. Highly recommend. Very grateful, thank you.”

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Posted 3 years ago

“Prompt, professional, friendly service, quote through to installation. Highly impressed by the service and the workmanship highly recommend.”

Helpful Report

Posted 3 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,110 reviews