Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

Write Your review

Tell us how Harrisons Carpet & Flooring made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service.”

Helpful Report

Posted 4 years ago

“Fast, friendly service would definitely recommend to others.”

Helpful Report

Posted 4 years ago

“Quote and installation went very well and price was comparable to other retailers. But the Tribeca carpet that was installed is the most hideous carpet I have ever had the misfortune to come across. Feels cold and damp to the touch, even in summer and you can't even leave a shoe on it without it leaving an indentation in the carpet. Within about 6 months the pile had "unravelled" in areas of any foot traffic (which is only me and no pets so hate to think what it would be like for a family). I contacted the franchisee about it but was told I needed to vacuum regularly and have it cleaned every year. 3 years on it looks worse than the 30 year carpet that was removed. Unfortunately I cannot afford to have it replaced so just have to live with it until I can. One photo is of the carpet in areas that have not been walked on and other 2 are where it has foot traffic.”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to bring this to our attention, I would like to discuss this further. Have the manufacturers been out to assess this carpet? Please contact us on 0800 279 009 or email us on customer.care@hah.co.nz Kind regards, Customer Care

Posted 4 years ago

“Very good service and great product,”

Helpful Report

Posted 4 years ago

“good thank you”

Helpful Report

Posted 4 years ago

“Great customer service and advice on colours. prompt & efficient installation.”

Helpful Report

Posted 4 years ago

“Excellent service, friendly and very professional”

Helpful Report

Posted 4 years ago

“we had heard good reports and now we believe every one”

Helpful Report

Posted 4 years ago

“Professional, affordable and extremely accommodating to meeting our expectations. Transparent communicator making for a very fast turn around from initial contact, onsite consultation and pricing, insulation and closing check in to ensure we were satisfied with the quality of service and product. All round five star, thoroughly recommend.”

Helpful Report

Posted 4 years ago

“From start to finish Sarah and her team at Harrison’s Carpets have been awesome ! Nothing was too much trouble!”

Helpful Report

Posted 4 years ago

“Cheerful setvice. Good workmanship. Good price. Everything hunky dory. .perfect!!”

Helpful Report

Posted 4 years ago

“Carpet pricing and product great but communication follow up poor”

Helpful Report

Posted 4 years ago

Hi, Thank you for your feedback, it is important for us to be aware of this so that we can address any issues with the Business Owners. Kind regards, Customer Care

Posted 4 years ago

“Great friendly and helpful service, thanks to everyone”

Helpful Report

Posted 4 years ago

“Great crew, smooth install, and nice new carpets at a really good price - thanks Harrisons Wellington Central!”

Helpful Report

Posted 4 years ago

“Harrison's provided an excellent in home service and offered a good range of products. The whole team was responsive, helpful and very friendly.”

Helpful Report

Posted 4 years ago

“Great service from Sue, and excellent recommendations from her re other contractors required for the job.”

Helpful Report

Posted 4 years ago

“Great service, measure up was very quick and extremely accurate and the guys who lay the vinyl were awesome, very clean and meticulous in their work, definitely recommend.”

Helpful Report

Posted 4 years ago

“We love our new flooring. Lincoln, our installer was excellent.”

Helpful Report

Posted 4 years ago

“We appreciated the helpful information from all the people who came into our home (including the carpet layers).”

Helpful Report

Posted 4 years ago

“Great service extremely helpful and the product is wonderful”

Helpful Report

Posted 4 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,111 reviews