Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We cannot fault their price or workmanship in regards to carpet laying - would highly recommend! :)”

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Posted 4 years ago

“If I needed any other product from Harrison's I would not hesitate to go to them.”

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Posted 4 years ago

“We received high quality service during all the product finding, ordering and floor laying phases. Treena is extremely knowledgeable, friendly and quick to reply. The products are great value for money and the install has been done brilliantly.”

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Posted 4 years ago

“Good and orderly response to our request for a quote. Installation was done on due date despite just coming out of covid 19 lockdown. In fact it was scheduled for 2 days and it was done in just one. First class job done and arrangements with furniture movers were good.”

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Posted 4 years ago

“We had very prompt service to start with efficient with quote once paid the deposit Gabbie Dippy did not respond or answers calls very disappointing it has taken longer to get curtains than originally advised with no or very minimal correspondence using the excuse it was sitting g in her out box and in sent...would use again with a different consultant customer contact is not good take the money and run 😣”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to give us your feedback. I was very sorry to hear that you felt a lack of communication during your Harrisons experience. I will discuss this with the Business Owner and discuss ways to improve this process going forward. Kind regards, Customer Care

Posted 4 years ago

“Prompt, knowledgeable, professional.”

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Posted 4 years ago

“The rating button doesn't work - I'll give them 5 and if we need carpeting or flooring again, we'll contact them first.”

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Posted 4 years ago

“Excellent service, punctual and efficient”

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Posted 4 years ago

“Excellent service would highly recommend.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Incredibly impressed. Great price, great service, great group of people (Fred, Ana, and Vice).”

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Posted 4 years ago

“The initial measure up and quote was done on the first visit. Listened to what we wanted and showed appropriate samples for our budget. $1000 cheaper than 2 other quotes. Very efficient laying and also helped with shifting a couple of items of furniture. Great service all round.”

Helpful Report

Posted 4 years ago

“Ankit came and measured the house for replacement carpet. He was able to give a firm quote on the spot, which I accepted. Gary and his team of carpet layers arrived on time and on the due day. The original time frame was to be a day and a half, but by early afternoon they felt they could complete the work if they stayed a bit longer They did an excellent job and completed it in the one day. Would definitely recommend Harrisons, Ankit and Gary and his team. Mike D”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Excellent service and and product from Betsy, and this is why they have had repeat custom from us.”

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Posted 4 years ago

“We have never had a problem have dealt with 3 different areas and would recommend them to everyone as they have been so accommodating”

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Posted 4 years ago

“Loved the personal in-home service and help choosing the colour of our carpet.”

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Posted 4 years ago

“Loving our beautiful new carpet and thick underlay.”

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Posted 4 years ago

“I was unaware of the change of ownership, of the Franchise. This initially made communication frustrating, as I had dealt with this Franchise twice before, and they seemed confused when we began contact, for the third job. However, from the point of "ownership clarity" onwards, the entire team were attentive and did a great job. Although Covid Lockdown delayed the work, they completed the job immediately when able to do so.”

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Posted 4 years ago

“Great product knowledge, communication and service”

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Posted 4 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,111 reviews