Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,110 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Requested a price 5 weeks ago, told Amanda would be in touch, waited over 2 weeks, followed up told another message would be sent through 3 weeks later still heard nothing. Visited carpet court today who gave me a price, I accepted the price and the carpet will be installed in 3 weeks. If you want service suggest you visit Carpet court!”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. I apologise for this experience, it is not how we like our customer service to be. I will look into this further and speak to the Business Owner. Again my apologies. Kind regards, Customer Care

Posted 2 years ago

“Far better than other flooring companies used. Extremely happy with every element of service.”

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Posted 2 years ago

“Victoria was extremely helpful with lots of good advice. She went out of her way to make sure all our questions were answered. The installation team were great and very efficient.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great contact and booking system. Job done to a good standard. Luke didn't even mind out Pointer Cross doggo hanging around while we were out.”

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Posted 2 years ago

“Amazing service from quote to installation.”

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Posted 2 years ago

“I had a very good experience with Harrisons from the first meeting, consultation and measure. I had to keep delaying the install but they were so accomodating and patient. The carpet layer was top notch and we just love the end result. 10 out of 10!!! Thankyou.”

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Posted 2 years ago

“We had Harrison's install carpet in our last house, had carpet and vinyl in this house then garage carpet. Very happy with service and install once more.”

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Posted 2 years ago

“Absolute delight working with Kaye who fitted in around our schedule which was very much extended with covid but yet was never a problem. Have recommended to many of our friends.”

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Posted 2 years ago

“Very Good customer service; reasonable & affordable product”

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Posted 2 years ago

“Have dealt with Sue twice with flooring for new home ..she was informative friendly and gave honest advice would definitely recommend to others extremely happy with everyone involved with the choice and laying of our flooring .. fantastic service by all involved”

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Posted 2 years ago

“Very patient and supportive when funding wasnt as expected. Communication was excellent too.”

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Posted 2 years ago

“Very good service, good communication. Would recommend.”

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Posted 2 years ago

“Brilliant to deal with”

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Posted 2 years ago

“Very satisfied with prompt service and finished product”

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Posted 2 years ago

“Excellent service from Harrisons Whangarei. Chris carried out estimate and Mike fitted the carpet today. Professional service - very knowledgeable and extremely pleased with end result. Great communication and timely service. Highly recommended.”

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Posted 2 years ago

“Fantastic service from both Dave and Andrew the installer the carpet looks amazing throughout couldn’t ask for a friendlier service. Competitive pricing and very professional would highly recommend”

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Posted 2 years ago

“Very professional and friendly team! Thanks to all involved with choosing, installing and communication! We are very happy with our recent purchase of vinyl. It looks fantastic!”

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Posted 2 years ago

“Great service, professional installer and competitive pricing,”

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Posted 2 years ago

“I have used Harrisons previously and have always been very happy with Both the service and the product.”

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Posted 2 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,110 reviews