Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,119 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, efficient and job was done with no fuss in a timely manner. Would recommend them with no reservations.”

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Posted 6 months ago

“Great service start to finish, very happy with the end result”

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Posted 6 months ago

“So friendly and best deal. Very responsive 😃 so happy with the entire outcome. House looks brand new”

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Posted 6 months ago

“Great service, Paul was very knowledgeable and helpful. We've used Harrison's for 3 of our family homes now and would do so again.”

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Posted 6 months ago

“Brent is fantastic to work with and have used him several times in the houses we’ve put flooring”

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Posted 6 months ago

“We had Harrisons come out with samples and help us select the carpet and vinyl flooring. They were friendly, professional and fantastic in all aspects from start to finish. Price was also competitive and we would highly recommend using.”

Harrisons Carpet & Flooring 5 star review on 9th June 2024

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Posted 6 months ago

“Absolutely fantastic service. The options they provided were great & the final product was amazing. Great communication throughout as well. We highly recommend them & would use them again.”

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Posted 6 months ago

“Excellent service and installation”

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Posted 6 months ago

“Great service and experience with Nathan and his team. Nathan came over numerous times at our request so we could be sure about our choice. We've had the carpet in for about 6 weeks and absolutely love it - our house is warmer and it looks great.”

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Posted 6 months ago

“We recently had wool carpet installed. It was such value for money. The instal went extremely well and we love it. Thank you”

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Posted 6 months ago

“I would give 4 1/2 stars. See previous comments.”

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Posted 6 months ago

“Great communications, quick to respond and quote.”

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Posted 6 months ago

“I already said what a great job was done by the installers.”

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Posted 6 months ago

“Miles and Karen were great. Carpet layer Dan was quiet and just got on with the job. Thank you.”

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Posted 6 months ago

“Left me to take an inch off my door where it is hollow internally so now can't have a door ?? installer should have stopped the carpet 25mm shorter as told to prevent it... not happy. They didn't vaccume or tidy large amount of concrete dust and bits of carpet(took 3 hours to clean), not ideal when having a 3 month old baby. They started to bring in furniture while the floor was so messy so we had to move it all again to clean the mess they left As a trade my self you would think you would pre think the door issue, as well as have some pride of work and not leaving the house in such a mess, and quite frankly disrespectful.”

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Posted 6 months ago

Hi, Thank you for your feedback. I am very disappointed to hear that you were not happy with the way that your home was left after your install. We will be chatting to the installers involved with your job. It is always difficult with new carpet and the difference in height from existing flooring and then clearance of door levels. Kind regards, Customer Care

Posted 6 months ago

“Quick and efficient service. Amanda answered all our questions promptly and fully - nothing was too much trouble. Installation was prompt and everything went smoothly. We are very happy with the results. We used Harrisons for the flooring in our previous house also. We wouldn't hesitate to use them again.”

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Posted 6 months ago

“Very professional efficient service from first contact through to install.”

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Posted 6 months ago

“Fantastic service, product range and customer communication. Amazing customer service throughout the whole process. Very happy to recommend Harrison’s Carpet and Flooring.”

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Posted 6 months ago

“Was thoroughly happy with comuniccations with Harrisons, great communication, absolutely thrilled with the final completion of the carpet laid in the garage.”

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Posted 6 months ago

“Everything done as promised and to high standard”

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Posted 6 months ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,119 reviews