Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,119 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

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“Fantastic to deal with.”

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Posted 1 year ago

“Very happy with the service from Harrisons Timaru. Very responsive to contact and explained everything as it would happen. Lovely guys who did the installation and I couldn't fault anything in the whole process from quote to install. Would definitely recommend the Harrisons team.”

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Posted 1 year ago

“Awesome to deal with, great advice. Will See what the carpet is like in 12mths time if we did the right thing or not.”

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Posted 1 year ago

“Pleasant and helpful service.”

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Posted 1 year ago

“The Leys are wonderful to deal with xx”

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Posted 1 year ago

“Service, keep up the good service and communication and customers will continue to come back”

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Posted 1 year ago

“From the time of request for quotation, up to the final laying, Harrisons Johnsonville handled the entire Project very professionally, with no postponement of the promised dates. Professionalism included a fine description of the material, date fixing and task handling. Moreover, the client's confidence was won over friendliness.”

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Posted 1 year ago

“Great product, never heard back from the salesman after we said we wanted to go ahead with the order. Brought elsewhere after waiting 4 x weeks.”

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Posted 1 year ago

Hi, Thank you for your feedback. I am so sorry that you had a break down in communication with your local businesss owner. That is very disappointing. I will address this with the business owner involved to determine what went wrong. Kind regards, Customer Care

Posted 1 year ago

“It was great communication and good resposne at the begining when we trying to get the quote. Once we agreed the 50% deposit, that where things turns sour. Harrisons doesnt want to confirm or anything. No communication, no repsonse to email for 2 days. But the installation(incomplete,maybe) was done as per agreement. There were only 2 screws put on the holder where it requires 4/5. Ref Photo attached. The package came with lots of screws and tracks, but only half been done. The technician took rest of them with him to may be throw it away. That should atleast been given to me, so I might have done the DIY. We got the invoice on the sameday to pay for the rest of the 50%, which is OK. Because, that is part of the agreement. Still I havent recived Flybuys yet. Hopefully get it soon. Overall, I have the working curtains and blinds, installed. But I do not have the confidence that it has been done properly. I would never do it with this people again.”

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Posted 1 year ago

Hi Saravanan, Thank you for your feedback. I was very sorry to hear that you were unhappy with the communication and installation. I will follow up with the business owner to contact you about checking the installation of the blinds. The Fly Buys can take a little while to come through but I will follow up on these also. Kind regards, Customer Care

Posted 1 year ago

“Good team. Very efficient Happy I choose them”

Harrisons Carpet & Flooring 5 star review on 18th December 2023

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Posted 1 year ago

“Dry happy with everything from start to finish”

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Posted 1 year ago

“Heather from Harrisons Carpet & Flooring West Auckland was brilliant! Knowledgable, efficient, friendly and professional. I won't hesitate to call her again when I have my next carpeting mission!”

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Posted 1 year ago

“Great result, very happy”

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Posted 1 year ago

“Great communication and did the job when scheduled”

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Posted 1 year ago

“Kay the rep for our area was a very professional and informative person to deal with. Everything went smoothly and would use them again.The floor looks amazing a great job thank you everything you have done for us”

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Posted 1 year ago

“Were really pleased with the service from start to finish and love our new carpet. Will definitely recommend Harrisons to friends and family.”

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Posted 1 year ago

“No nonsense initial assessment, gave really good advice what the best option would be for my replacement carpet rather than just trying to sell the most expensive option”

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Posted 1 year ago

“Prompt and efficient”

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Posted 1 year ago

“I was given good advice on the type of carpet I needed for my staircase. It was all very easy to understand the differences between the sorts of suitable carpet for the area needed.”

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Posted 1 year ago

“Excellent pricing and consistently great service from the Rodney team. 2nd time used in a few months.”

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Posted 1 year ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,119 reviews