Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,110 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

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“Great to deal with.”

Helpful Report

Posted 2 years ago

“WATCH OUT for this company! They failed to deliver business/job as agreed but they made it my fault and took $50 from my deposit which it was against my wish, not in line with their policy and not according the CGA. In another way they stole $50 from me!”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, this sounds concerning and I am sorry that there has been some sort of issue here. I will be contacting the Business Owner directly to hear an account of the job. Please feel free to contact us should you want to discuss this further. Kind regards, Customer Care

Posted 2 years ago

“Dave and his team provided a very friendly, fast and efficient service. We were very pleased with the end result and would definitly recommend them and use them again in the future.”

Helpful Report

Posted 2 years ago

“This is the second time we have used Harrisons (Dave, Wendy and Dane). As always a great experience, Dane is a trooper turns up on time, works hard and does a great job. Nothing too much trouble for Dave with advice on ideas, popping round to check that everything is ready to ensure a smooth fitting. Wendy keeping the communication going, both Dave and Wendy provided great help and support throughout the process, including working with our house insurance provider. Happy to provide 5 stars.”

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Posted 2 years ago

“Excellent professional service!! Would highly recommend!”

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Posted 2 years ago

“Awesome customer service. Shane was great in helping us choose our carpet and vinyl planks. The installers were wonderful and got the flooring down quickly and with no fuss. Love my new floors.”

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Posted 2 years ago

“My experience with my salesperson from Harrisons (Kelly) was professional and 'perfect' at all times. She was extremely professional (as was Tracey from admin - forgive me if I have the name wrong). I am a somewhat 'hard to please; customer and all in all, my experience with Harrison's was superlative. I would recommend Harrisons again to anyone I knew who was looking for products in their sales range.”

Helpful Report

Posted 2 years ago

“We are very happy with the carpet and the service Harrisons supplied. We were in a hurry to choose the carpet and get the carpet laid. Harrisons had a cancellation and they put us forward for an early installation. We are very pleased with our moderate budget wool carpet. Thank you !”

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Posted 2 years ago

“great service and product”

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Posted 2 years ago

“Fantastic service from the team in Tauranga. We were redoing the flooring in a rental property and had tight time frames to work within. The team were prompt, professional and worked with us to plan ahead and pre-book installation at the time for booking the initial site visit to help streamline the process. Great team, great result, thanks, Jo and Dion”

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Posted 2 years ago

“Liz has been fantastic at communication, timely with quotes and dates to suit our renovations & follow up regarding progress and completed install Highly recommend her for your flooring needs”

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Posted 2 years ago

“Excellent service and good value for money”

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Posted 2 years ago

“After my building work had been done I needed some patching done on my carpet. Davin gave me honest and helpful advice about what was required, and the guys did such a skilful job. They used carpet from another room for the patches (which was replaced by carpet that was a very good match). You can barely see where they did the multiple mends - I am very happy.”

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Posted 2 years ago

“Excellent service from measuring quote to carpet being expertly fitted. Would certainly recommend them.”

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Posted 2 years ago

“Carpet layer not up to standard”

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Posted 2 years ago

“Fantastic service, great communication and installation. Would highly recommend”

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Posted 2 years ago

“5 star very obliging & helpful”

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Posted 2 years ago

“Harrisons Dunedin Franchise: Excellent service and great installers. Thanks for a job well done.”

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Posted 2 years ago

“Extreemly satisfied couldn't be any more satisfied”

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Posted 2 years ago

“Very efficient friendly service and we are very pleased with our carpet.”

Helpful Report

Posted 2 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,110 reviews