Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem with Harrison's staff, just the contractor, installation person”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback, I am really sorry to hear that the experience with the contractor did not go as well. I will feed this back to the business owner and ask them to discuss this with the contractor. Kind regards, Customer Care

Posted 3 years ago

“Will use again if need be”

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Posted 3 years ago

“Good product and service.”

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Posted 3 years ago

“Please look at this service, you wont be disappointed at all”

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Posted 3 years ago

“I cannot fault Harrison's product or customer service. I was quite indecisive but Jon, the franchisee I dealt with, was so professional and patiently guided me through the process and I could not be more delighted with the end result.”

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Posted 3 years ago

“Ben was superb to liaise with throughout. The laminate is exceptional. Thank you.”

Harrisons Carpet & Flooring 5 star review on 10th January 2021

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Posted 3 years ago

“Great service and product!”

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Posted 3 years ago

“Awesome customer service. We love our carpet!!”

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Posted 3 years ago

“Bad communication. Would not recommend.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to give us your feedback. I am sorry to hear that you experienced a lack of communication. I will pass your feedback onto the Business Owner. Kind regards, Customer Care.

Posted 3 years ago

“Very Happy, Darren was very helpful with trying to get a close match up with existing carpet. And the layer did an awesome job without any damage to newly painted walls.”

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Posted 3 years ago

“Devon was extremely knowagble and helpful, but not at all pushy. We ended up with a much higher quality carpet than other companies offered. The fitters were excellant, polite, cheerful and did an excellant job and left no mess!”

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Posted 3 years ago

“Great service. Love my new flooring. Recommend Harrison’s.”

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Posted 3 years ago

“Fantastic service from beginning to end, great knowledge and the installers were wonderful”

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Posted 3 years ago

“Harrison trades people are very professionally ,are care about the customer requirements. Thanks team”

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Posted 3 years ago

“Great communication and reliable service. Product was as purchased. Efficient installers.”

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Posted 3 years ago

“Very informative & obliging - I had a health crisis around the time of installation and they were very accommodating for me.”

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Posted 3 years ago

“Great service and quality product”

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Posted 3 years ago

“The Harrison's Carpet layer guy did not clean up after laying. Did not answer my queries regarding why he left our house in a mess! Franchise owner Shane did nothing to help me. Not satisfied this time around. Probably will go elsewhere next time.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to let us know about this. I am very sorry that you had this experience and I have passed this feedback on to the business owner. Kind regards, Customer Care.

Posted 3 years ago

“Very efficient and friendly service from start to finish. Great quality carpet and exceptional installation process.”

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Posted 3 years ago

“Awesome service and very pleased with the quality of the carpet and underlay laid. product was the Brooklyn range”

Helpful Report

Posted 3 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,111 reviews