Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our sales person was extremely helpful and patient, returning twice with alternative samples. She ensured everyone in the family had the opportunity to review the choices and gave us time to make a decision. The installation went without a hitch and the installer split the job over 2 days which made it so much more convenient. We would definitely recommend Harrisons again.”

Helpful Report

Posted 3 years ago

“The vinyl was not sealed properly and underlay was not meant for a wet area as we have checked with itm and another bathroom company plus a builder on compliance for a bathroom now the vinyl is lifting and Harrison's is blaming us”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback, please contact us via customer.care@hah.co.nz so that we can discuss this further. We would like to help with a resolution. Kind regards, Customer Care

Posted 3 years ago

“I can not fault the carpet laid, but am not totally happy with the floating floor finish because of the edging applied. I had difficulty communicating with your representative and jobs took a very long time to be completed. I know covid disrupted the supply of materials, but when the communication is lacking it is difficult to stay positive. I am still waiting for the promised Fly buys and have had 2 phone calls with you and promises were made, but nothing so far. I also read your comment on a previous Review, I made, where you made the promised to be in touch within a week to discuss my dissatisfaction about the edging on the floor, but nothing has happened. So there appears very little follow up after jobs are completed.”

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Posted 3 years ago

“Very reassuring to deal with Neil. Very sincere person with great product knowledge. He went out of his way to satisfy us with a great carpet deal. The carpet layers he employed were very very good!”

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Posted 3 years ago

“Franchise holder was friendly on time and efficient with measure and quote. installer was on time and helpful, worked a full day and left the job clean.”

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Posted 3 years ago

“We are very happy with the quality of the carpet & the installation. One minor problem with a door join that was rectified immediately. Thanks”

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Posted 3 years ago

“The staff were very approachable and accommodating with any requests that we had and were followed up immediately.”

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Posted 3 years ago

“Would highly recommend from quote to installation. Very competent company.”

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Posted 3 years ago

“Prompt service....delivery.”

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Posted 3 years ago

“Installation went smoothly, very helpful installers who moved the heavier items of furniture for us, and did a lovely job. Thank you Harrisons”

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Posted 3 years ago

“Still waiting over a month now for my carpets rugs that were being over locked to be given to me. I have been contacted once about them and i understand that there is a backlog.”

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Posted 3 years ago

“Excellent service - went out of their way to ensure job was scheduled and finished for us during a very busy time. Highly recommended.”

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Posted 3 years ago

“Thanks so much for such great service just amazing job with not one complaint fantastic service!!”

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Posted 3 years ago

“Jon made buying a new carpet easy. He knew everything that we asked and volunteered information that we needed to ask but didn't know to. Would use Harrisons again in a heartbeat.”

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Posted 3 years ago

“Clive is excellent to deal with - prompt response, friendly, professional and helpful with advice and guidance on product selection.”

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Posted 3 years ago

“We are very happy with the installation of the vinyl and carpet. It makes our place feel very cosy.”

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Posted 3 years ago

“Great service would highly recommend”

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Posted 3 years ago

“I have used Harissons Carpet and Flooring on a number of occasions and have always been very satisfied with the service delivery, quality and pricing of their products”

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Posted 3 years ago

“Excellent service. Have had them do my whole house and would gladly recommend them. They keep in contact with you till job is finished and arrive on time. Cant fault any of their staff i have dealt with.”

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Posted 3 years ago

“We are very happy with service given from the first phone call”

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Posted 3 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,111 reviews