Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,110 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and the installators of the laminate flooring & carpet were efficient, helpful and friendly. Thanks you guys”

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Posted 3 years ago

“Looking for new carpet for our large house,so checking reviews on said Company's....sorry Harrison's after reading all of the reviews on this site they are to Hit and Miss to contemplate using your services. Looks like you should be doing something in regard to your Franchise holders and Contractors plus your Customer Service going by the reviews.”

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Posted 3 years ago

“Nathaniel and his team were wonderful to deal with. We are extremely satisfied with the finished look and we would highly recommend them.”

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Posted 3 years ago

“Poor installation, damage to cupboard, over cuts to vinyl, wrong naplock used and it isnt fixed in the middle and lifts, paint damaged, missing vinyl etc and no drop sheets- dust everywhere. Poor customer help when contacting the Agent about the install and was told I was unreasonable about mentioning the Installers health conditions when he told this directly to myself.”

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Posted 3 years ago

“Very satisfied with service and product”

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Posted 3 years ago

“Very good and prompt service in spite of Covid restrictions. Agreed to and processed a Variationthat was required. Top quality and professional flooring installers. Thank you.”

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Posted 3 years ago

“Great team to work with. The rubbish was left so we dealt with it them Andrew immediately reduced the bill to take care of it. Thanks so much. Mark and Jules”

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Posted 3 years ago

“We were not satisfied with the carpet installed. We believe the way this company assessed our concerns, following carpet installation was completely inadequate (and was delayed by them as much as possible). It is now clear to us that this company never had any intention of trying to ensure we were happy with the carpet installed, and customer satisfaction was never a priority.”

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Posted 3 years ago

“Have used Harrisons numerous times. Everytime, prompt & professional service and quality products.”

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Posted 3 years ago

“Excellent service, everything was on hand when doing a quote and was given price right then. Helped us chose the best carpet for our house and lifestyle. Installers were quick and efficient and all done within a day (3 Bdm, lounge, hall and sunroom). Would highly recommend them over anyone else!”

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Posted 3 years ago

“Professional and reliable. I will use this company agains in the future.”

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Posted 3 years ago

“Very happy with installation of carpet. Harrison’s team were very professional. Highly recommend to all.”

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Posted 3 years ago

“Excellent service and great people. We will definitely use them again soon and recommend them to our friends.”

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Posted 3 years ago

“Fred is great to deal with, Super friendly, helpful and quickly rectified the very minor issue.”

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Posted 3 years ago

“Thoroughly professional and efficient.”

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Posted 3 years ago

“Great service when doing the quote however No follow up care after a botched install caused by the company. No compensation for the stress caused. The carpet was great and we love the product, maybe just need a bit more in the customer service department”

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Posted 3 years ago

“From the first email to the completed install, the whole process was easy and the finished install was of very high quality. Will definitely be using Harrison's Wairarapa again.”

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Posted 3 years ago

“Totally disappointed with Carpet Court. Although it took awhile for payment to come through & covid delayed progression... What was promised from Carpet Court has been a no go! I've taken 2 days off work under the impression that the first day, the vinyl would be layed & 1 room would be carpeted, & the next day the second room would be carpeted to give me time to move things around... It's now day 2 & only the vinyl has been laid. No carpet, no phone call!!!”

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Posted 3 years ago

“We were very impressed form start to finish. The initial visit went very smoothly and Jeff was amazing with the selecting the products he thought would suit what we had asked for. The installation team were great as was his Admin Lady (apologies I forgot her name).”

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Posted 3 years ago

“I had a sleepout and bedroom carpeted. Great service, great price, no hidden agendas/cost. I definitely recommend them.”

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Posted 3 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,110 reviews