Harrisons Curtains & Blinds Reviews

Name: Harrisons Curtains & Blinds
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.56

4.6 Rating 1,538 Reviews

89 %

of reviewers recommend Harrisons Curtains & Blinds

Company Reviews

Metrics

Info

4.6

Based on 1,538 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Curtains & Blinds 5 star review on 9th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with our curtains happy to have them back”

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Posted 5 months ago

“Very happy with our curtains and blinds, have already recommended Harrison’s to many friends”

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Posted 5 months ago

“Efficient service and great customer relations. Thanks.”

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Posted 5 months ago

“I purchased sun blinds. I’m very pleased with them. Harrisons had a great selection to choose from and their knowledge and advice was exceptional. One very satisfied customer.”

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Posted 5 months ago

“I was very satisfied with the service and the beautiful curtains which was helped by the suggestions”

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Posted 5 months ago

“I have had a quote which I reviewed and had amended (extra measurements taken). This took an inordinate amount of time and a few calls from me to organise. The second quote is incorrectly for two different fabrics. I understand that your representative is injured .. but communication is non existent. Messages left not responded to. I give up ... my dream of snowy white linen look sheers has gone down the drain. The best part of my $5,000 will stay in the bank and I'll get continuous ready made sheer from Spotlight.”

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Posted 5 months ago

Hi, Thank you for your feedback, I am so sorry that you did not enjoy your experience with Harrisons. Yes, the business owner was injured but I am sorry that her communication did not meet your expectations. We will work with the business owner to assess her processes and improve that going forward. Kind regards, Customer Care

Posted 5 months ago

“Love my kitchen blind. Looks great. Keeps in the warmth.”

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Posted 5 months ago

“We were very happy with the service and the blinds we purchased from Harrisons.”

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Posted 5 months ago

“Very Courteous,Reliable,Good Time Management”

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Posted 5 months ago

“I'm very happy with my curtains. I thought I would not get the exact look that I wanted but I did so it certainly surpassed my expectations.”

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Posted 5 months ago

“Blinds with Harrison's; I worked with Sheree, brilliant contact, quick, easy & efficient. Product was brilliant, got exactly what I wanted with little fuss.”

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Posted 5 months ago

“Quality, reliable products & service.”

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Posted 5 months ago

“After sales service and communication is very dissapointing. Unhappy customer.”

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Posted 5 months ago

Hi Cherol and Peter, Thank you for your feedback, I am very sorry to hear that the after sales service and communication was lacking for you. We take our customer care very seriously and this is disappointing to hear. We will be going over the process with the business owner and seeing how we can help them to improve that process. Kind regards, Customer Care

Posted 5 months ago

“We had a seamless (pun definitely intended!) and unfailingly pleasant experience while purchasing window coverings for our new house from Paula Youds (including a semi tricky ceiling mounted curtain). From our first phone conversation through to quote, installation, and resolving a minor manufacturing issue with one of the blinds, Paula's communication was clear, prompt, and professional. We have no hesitation in recommending her to anyone in the market for curtains and blinds.”

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Posted 5 months ago

“Paula Youds is a consummate Professional. She offers warm, honest direction and helped us choose the most beautiful fabric, bumph and linings. She guided us through the process with fantastic communication and really good advice about puddling, rod width and track placement. I had no idea when thought “ let’s get curtains”, how many decisions needed to be made but she talked me through it all. I cannot recommend her services highly enough, this is our second project home working with her and her track man Aaron is a star. What a great team. Thank you both”

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Posted 5 months ago

“I am thrilled with our curtains and motorized blinds. Paula Youds offered great advice on what would work best in our new home but also understood what style I was going for. The installer was great as well. I highly recommend Paula”

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Posted 5 months ago

“Excellent products and service”

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Posted 5 months ago

“Franchisee needs to improve communications and responses.”

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Posted 5 months ago

Hi Chris, Thank you for taking the time to give us your feedback. The customer experience is very important to us and I apologise that we did not meet your expectations here. I will be discussing this with the business owner involved to address how she can improve processes to improve upon her communication. Thanks, Customer Care

Posted 5 months ago

“Great communication, so many choices and things to pick from when picking out underlays and carpet all is explained so well so you know what your getting absolutely recommend and will use them again”

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Posted 5 months ago

“all good thank you”

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Posted 5 months ago

Harrisons Curtains & Blinds is rated 4.6 based on 1,538 reviews