Harrisons Curtains & Blinds Reviews

Name: Harrisons Curtains & Blinds
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.56

4.6 Rating 1,545 Reviews

89 %

of reviewers recommend Harrisons Curtains & Blinds

Company Reviews

Metrics

Info

4.6

Based on 1,545 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a seamless (pun definitely intended!) and unfailingly pleasant experience while purchasing window coverings for our new house from Paula Youds (including a semi tricky ceiling mounted curtain). From our first phone conversation through to quote, installation, and resolving a minor manufacturing issue with one of the blinds, Paula's communication was clear, prompt, and professional. We have no hesitation in recommending her to anyone in the market for curtains and blinds.”

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Posted 6 months ago

“Paula Youds is a consummate Professional. She offers warm, honest direction and helped us choose the most beautiful fabric, bumph and linings. She guided us through the process with fantastic communication and really good advice about puddling, rod width and track placement. I had no idea when thought “ let’s get curtains”, how many decisions needed to be made but she talked me through it all. I cannot recommend her services highly enough, this is our second project home working with her and her track man Aaron is a star. What a great team. Thank you both”

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Posted 6 months ago

“I am thrilled with our curtains and motorized blinds. Paula Youds offered great advice on what would work best in our new home but also understood what style I was going for. The installer was great as well. I highly recommend Paula”

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Posted 6 months ago

“Excellent products and service”

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Posted 6 months ago

“Franchisee needs to improve communications and responses.”

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Posted 6 months ago

Hi Chris, Thank you for taking the time to give us your feedback. The customer experience is very important to us and I apologise that we did not meet your expectations here. I will be discussing this with the business owner involved to address how she can improve processes to improve upon her communication. Thanks, Customer Care

Posted 6 months ago

“Great communication, so many choices and things to pick from when picking out underlays and carpet all is explained so well so you know what your getting absolutely recommend and will use them again”

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Posted 6 months ago

“all good thank you”

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Posted 6 months ago

“We found the experience great from start to finish I would highly recommend Harrisons to all my friends”

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Posted 6 months ago

“We started our renovations back in 2023, one of the commitments made was to use local brands, as much as we could includnging our window treatments. Unfortunately, the local company we chose were both poor in service and priced at an unbelieveable level. The costs were so expensive, I'd got the point I was taking off the backings of my drapes to save $$ My cousin recommended I give Sylvia and her team a call. Best phone call I ever made!! Sylvia has an amazing presence and was very respectful of what I wanted to achieve. The measure, material selection and style costs were well priced. The service from Sylvia, Ruhan and the amazing ladies who made my drapes - was impeccable. They helped us turn our home into a beautiful, modern and serene sanctuary. My husband and I are ever grateful and highly recommend this team as a Hutt Valley 'gotta have'. Thanks once again Sylvia & team x”

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Posted 6 months ago

“Thanks Anita you did a great job and installation was awesome as well . We'll done .”

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Posted 6 months ago

“Highly recommended”

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Posted 6 months ago

“Nadia went out of her way to help me achieve the look we wanted for our home. We are super happy with the result! Thank you Nadia.”

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Posted 6 months ago

“Thank you Harrissons and Tania for taking care of us all theough out!”

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Posted 6 months ago

“Paula my consultant was very helpful and the installer very efficient thanks”

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Posted 6 months ago

“Nicola from Harrison was exceptional. Great service and really knew her product. I would highly recommend her and Harrisons.”

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Posted 6 months ago

“Very upset with the service I received when bringing up an issue. Upon installation, unknown black tar like substance was on the outside of the curtain packaging, my daughter had found this and put it in her month and on my freshly installed carpets. The installer had noticed this and tried to help, unfortunately what had happened, happened and when I brought this up to harrisons curtains and blinds, all I got was an apology and "what would you like us to do?" They feel no compensation is needed as I was able to get the staining out of my carpet after alot of time and scrubbing, not to mention an unknown substance was in my daughter's mouth which was brought into my house by this company.”

Helpful Report

Posted 6 months ago

Hi Samantha, Thank you for your feedback. We are very sorry for your experience. The business owner did offer to get a carpet cleaner in but you assured her that the mark was removed. We were concerned for your daughter but you also assured her that your daughter was fine. The business owner asked how she could help further but now we understand that it is financial compensation that you are seeking. Again our apologies. Thanks, Customer Care

Posted 6 months ago

“Thank you Paula for the beàutiful curtains. We can't fault the consult, the fabric, the making or the installation. You and Harrisons were a pleasure to deal with.”

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Posted 6 months ago

“Very professional and reliable service”

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Posted 7 months ago

“We received excellent service from Harrisons Curtains and Blinds. The initial consultaion was so helpful with great ideas and suggestions. Communications was very good throughout the process and installations of our curtains, blinds and shutters was done with care and precision. Everyone we dealt with at Harrisons was knowledgeable and professional. I would certaily recommend Harrisons!”

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Posted 7 months ago

“Angela was one of the most efficient and pleasant people to deal with. She knew her product so well and her advice was spot on. I have recommended her and Harrisons to friends. I am very happy with the purchase of my drapes. And the man who hung them was equally pleasant and reliable and did a great job. Thanks to everyone.”

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Posted 7 months ago

Harrisons Curtains & Blinds is rated 4.6 based on 1,545 reviews