Harrisons Curtains & Blinds Reviews

Name: Harrisons Curtains & Blinds
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.56

4.6 Rating 1,546 Reviews

89 %

of reviewers recommend Harrisons Curtains & Blinds

Company Reviews

Metrics

Info

4.6

Based on 1,546 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paula from Harrisons has been really friendly and accomodating of our needs. She has worked with us and our clients to achieve a quality yet affordable curtain and blind package. There have been a few mistakes along the way (measurements and administrative) but these have all been sorted out quickly. The finished quality is good.”

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Posted 1 year ago

“Two years out, the hem linings on sheer curtains need to be redone, poor workmanship. The motorised system for roller blind, needs to be charged continuously, and cannot be easily reached. Only lasted 1 year. Was not surplied with charger on installation. Would not recommend harrisons curtains at all.”

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Posted 1 year ago

Hi, Thank you for your feedback, I am sorry to hear that you have not been happy with your product. I will discuss this with the business owner. Kind regards, Customer Care

Posted 1 year ago

“Paula was very friendly and had great ideas and solutions for my home. However we definitely had issues with her administration staff, payment was processed incorrectly and took weeks to sort and even though I asked multiple times our flybuys were never applied to the purchase. Curtains took a little longer than expected however we are very happy with the end result. I would recommend based off curtain / blind quality and price however the overall service experience does need some improvement.”

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Posted 1 year ago

Hi, Thank you so much for your kind and constructive feedback. We are always trying to improve our service so this is noted and a good discussion point to help to continue to improve our processes going forward. Kind regards, Customer Care

Posted 1 year ago

“Sorry, but no response to my request for a curtain call over a week ago , means loss if a customer and no business for you. I have gone elsewhere where the actually follow through with a promised callback.”

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Posted 1 year ago

Hi, Thank you for your feedback. Please accept my sincere apologies for the delay. I can see that we spoke to you about your new build and had passed this to a Business Owner. I will follow up with them immediately. Kind regards, Customer Care

Posted 1 year ago

“Christina from Harrisons in North Canterbury provided such great service and advice for us when we were looking for curtains and blinds for our new build. We were pleased with the communication, service, price and importantly now we are in the house the beautiful curtains and blinds we have. Christina was really great at finding solutions for us too.”

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Posted 1 year ago

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Posted 1 year ago

“While looking into getting drapes for our new build we stumbled across alot of unhelpful people who had quoted us high and wernt very knowledgeable so it was creating delays and unnecessary stress. I asked around and a name that had cropped up was Christina Gardner in rangiora. I gave her a message and she came out promptly with no hassels around communication or efficiency 😊 what a wonderful experience. I knew nothing at all about colours, different curtains and blinds and Christina gave me very valuable advice of what she recommended for our house. I trusted her and I was so thrilled to see the result. She was in contact with me every step of the way and even contacted me after installation to see if I was happy. I was shocked at how reasonably priced the drapes were and how quick and stress free the whole thing was. Really really appreciate Christina. I will definitely be going with her service and company next time round!”

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Posted 1 year ago

“I had curtains, blinds and shutters installed in my house in Pegasus while living up North. I dealt with Christina remotely and I’m so glad I trusted her advice and suggestions - everything looks amazing”

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Posted 1 year ago

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Posted 1 year ago

“Christina Gardner, Rangiora, was fabulous. She knew exactly what we were after and helped us make the best decision, she was very knowledgeable about all the styles and products and kept to our price bracket. The curtains were beautifully made and of a very high standard. Absolutely thrilled with the service and results ! 😁”

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Posted 1 year ago

“Robyne was amazing .. with her product knowledge and advice, and very patient in answering all my emails and changes. Thnx. Love the finished product. 😊”

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Posted 1 year ago

“Great service and the curtains are of excellent quality”

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Posted 1 year ago

“Very pleased with the service. They were very helpful with ideas and colours.”

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Posted 1 year ago

“Found the wires of communication had crossed. Harrison curtains and blinds didn't receive my email of my complaint. The age of technology. Sometimes it's a good thing and sometimes it's not such a good thing. Harrison's curtains and blinds came to my aid immediately and is now solving my problem with my blinds. A job well done Harrison's curtains and blinds.”

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Posted 1 year ago

“Hi I am so happy , product and service is great. Natasha Cater , she is amazing, help me a lots.”

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Posted 1 year ago

“Excellent!”

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Posted 1 year ago

“Amazing products and service. Cant recommend Paula highly enough”

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Posted 1 year ago

“I'm not happy with the after care. It seems that you pay your money and that's it. A wrong sized blind had been ordered for a window. It was taken back and the installer had it cut down. I wasn't asked if I wanted it cut down or a new blind. I don't blame the installer as this was a way of cutting his cost. Shortly after this I had trouble with the same blind with the cord. I texted Harrison's curtains and no reply, I emailed Harrison's curtains and no reply. You ghosted me. Extremely poor service. Consumer Institute says that you are supposed to remedy it with me but no signs of that as you haven't bothered to come and have a look. Maybe you need to take example from your sister shop Harrison's carpets as they were kind and impeccable and any faults they repaired. Would not recommend Harrison curtains to any of my friends or family.”

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Posted 1 year ago

Hi Adrienne, Thank you for your feedback. I am very sorry to hear that you have not been getting any response and your issues resolved. I will contact the business owner now and follow this up for you. I will ask the business owner to contact you as soon as possible. Kind regards, Customer Care

Posted 1 year ago

“Buying curtains for a new home can be daunting, but the team from Harrisons has made it so much easier. Sandi was very patient in showing us sample curtains and blinds of different colours and materials, suggesting once in a while what goes with which room but would advise that at the end of the day it’ll be our choice as this is our home. She also catered the quote to our budget, suggesting where we can save or what we can let go of, without sacrificing quality and purpose. I requested for a quote from 3 different companies and chose Harrisons as they gave the best options, price, aesthetics and purpose-wise. Also appreciate the option of paying the 50% balance in staggard payments with no interest so it’s not too damaging to the cash flow - Suzanne was very helpful in this aspect. Overall, we’ve talked to so many people in this house buying journey and Sandi and Suzanne are the best we’ve talked and worked with. Highly recommended.”

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Posted 1 year ago

“Great Service, Great Products and extremely Happy all round.”

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Posted 1 year ago

Harrisons Curtains & Blinds is rated 4.6 based on 1,546 reviews