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Harrisons Solar Reviews

4.5 Rating 1,014 Reviews
87 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,014 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Anonymous
Verified Reviewer
“Chose an option from the company’s suite and had the system installed a couple of years ago and it’s still not operating properly in my opinion. If the inverter from day one is constantly ramping up and shutting down is the system operating properly? Once you pay your money then it’s not the product thats faulty but a third party . . . . . or you can pay more to fix it 🙃 Was looking to install another system but why would you🤷”
Helpful Report
Posted 1 year ago
Hi, Thanks for your feedback. I believe that the Business Owner and the Installer are looking into things for you. I will chase that up for you now. Kind regards, Customer Care
Posted 1 year ago
John Clarke
Verified Buyer
“The team were a pleasure to work on our home”
Helpful Report
Posted 1 year ago
Kate Fernandes
Verified Buyer
“happy with our solar system”
Helpful Report
Posted 1 year ago
Johnand Rose Moore
Verified Buyer
“We both enjoy our Solar System and helping lower the carbon footprints. Thanks to Wendy and Adrian Stuart, for helping us when we needed assistance with the Solar System.”
Helpful Report
Posted 1 year ago
Thomas Beagle
Verified Buyer
“Very happy with the communication, the process, and the final product.”
Helpful Report
Posted 1 year ago
Roslyn And Matt Welsh
Verified Buyer
“Love your product”
Helpful Report
Posted 1 year ago
John Bouwman
Verified Buyer
“reliable and good service!”
Helpful Report
Posted 1 year ago
Kevin Mawby
Verified Buyer
“Very happy with this purchase.Well done Harrisons.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service overall”
Helpful Report
Posted 1 year ago
Mike Perry
Verified Buyer
“I have had three solar systems installed by your Company..( one is yet to be started) & so far are very satisfied with the very professional people I have dealt with. the installation workmanship has been first-class. Regards Mike Perry”
Helpful Report
Posted 1 year ago
Sonia
Verified Reviewer
“Didn't phone back when initially contacted, had to follow up. Did not turn up in time for site assessment, had to call. Was helpful on site but took ages to come back to us, had to call to find out that what we wanted to do wasn't possible, so asked for a price on what was possible and still have not heard back. Going elsewhere.”
Helpful Report
Posted 1 year ago
Hi Sonia, Thank you for your feedback. I apologise that you did not get the service that you expected and deserved. I will follow up with the business owner around what the issues were here. If I can be of any further assistance then please come back to me. customer.care@hah.co.nz Kind regards, Customer Care
Posted 1 year ago
Peter Thompson
Verified Buyer
“Excellent service most helpful with all my inquiries thanks”
Helpful Report
Posted 1 year ago
Helen White
Verified Reviewer
“I had a mixed experience with Harrisons Solar. It went from outstanding communication and service initially to frustration with the level of service and lack of communication when the installer took over from the Franchise Owner. But at the end of the process when lots of things were changing Andrew from Harrisons Solar Manawatu stepped up and sorted everything and made sure everything was working how it should be. And then a couple weeks into my panels being all up and running I had problems with connection, and Andrew responded promptly to my panicked emails and got everything back up and running and supplied me with troubleshooting hints in case of anything else.”
Helpful Report
Posted 1 year ago
Tony And Tina Butler
Verified Buyer
“Awesome Team- loving the setup & the savings.. Thank you Sharron, Steve & crew.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great product, excellent service”
Helpful Report
Posted 1 year ago
Roger And Dianne Eames
Verified Buyer
“Very good service, help and feedback. would highly recommend this firm to anyone who likes good results and value for money.”
Helpful Report
Posted 1 year ago
Ross And Debbie Bryant
Verified Buyer
“Took to long from sign up until install, but I am happy with the product.”
Helpful Report
Posted 1 year ago
Graeme Bratty
Verified Buyer
“Awesome service and responsiveness”
Helpful Report
Posted 1 year ago
John And Glenda Elmsly
Verified Buyer
“Delivery was earlier than promised, the staff were all very helpful. We are trying to achieve a return on investment and will not know if the objectives will be met until we have had a full year . We think we may need more panels in other locations on the roof to achieve a more consistent result .”
Helpful Report
Posted 1 year ago
Rob Woodger
Verified Buyer
“Mr Bonesetter was really great always helpful and responsive. Top customer service”
Helpful Report
Posted 1 year ago
Harrisons Solar is rated 4.5 based on 1,014 reviews
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