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Harrisons Solar Reviews

4.5 Rating 1,027 Reviews
86 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,027 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Rosco
Unverified Reviewer
“What with all the hype, the google searches that state: Harrisons Solar - West Coast | Westport | Greymouth | Hokitika this company offers NO SERVICE to the West Coast region at all; there is nothing, nil, zero. I spent an hour going through the online request-a-quote bulldust, only to receive a call telling me they have no service agents in the West Coast and if one becomes available they will advise me. You advertise as the largest solar provider in NZ yet you walk away from an entire region? What the hell is wrong with sending someone a few times a month from Christchurch, Nelson, etc to provide a service.”
Helpful Report
Posted 1 year ago
Hi, Thank you for your feedback. I am sorry that this has caused you such frustration. We continue to strive to find good Business Owners to cover all regions but this is not easy. We also need to find installers for these regions as well and again this is not easy. We do have Business Owners in Christchurch and Nelson but they are completely snowed under covering their own regions. Always looking for new people if you think that this is something that you would be interested in or know someone in the area. Kind regards, Customer Care
Posted 1 year ago
Anonymous
Verified Reviewer
“NO contact over 6 weeks, spoke to agency 4 times still nothing, would not reccomend this company to have any work done. VERY POOR!!!!!!!!!!!!!!”
Helpful Report
Posted 1 year ago
Hi, Thank you for your feedback. I am sincerely sorry that the Business Owner has not come back to you. We value our customers and this is not acceptable to us. I will be following up with the Business Owner myself to see why this has happened. Kind regards, Customer Care
Posted 1 year ago
Deb
Verified Reviewer
“We recently had a solar system installed complete with Tesla battery. From the initial inquiry to the completion of the installation the service was excellent. Harrison’s were the only one of the three companies we had quote that did a site inspection. Their price was competitive and the Tesla battery is very sleek and unobtrusive which we liked. Very happy to recommend Harrison’s to anyone looking at a solar installation.”
Helpful Report
Posted 1 year ago
Darryn Shilling
Verified Buyer
“Easy Process, Neat and tidy install”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Thanks Andrew and team for our extra Solar Panels and Tesla Battery - fabulous to finally have everything all installed, well worth the wait. Loving the Tesla App. was very pleased to be offered matching LG panels to go with the Solar panels we got from Harrisons back in 2015.”
Helpful Report
Posted 1 year ago
Allan Herkt And Silke Kuehl
Verified Reviewer
“Great communication. Quick and quality installation. Happy with the standard of backup and help offered into the future. Thanks Andrew Allan and Silke”
Helpful Report
Posted 1 year ago
Kristine Homewood
Verified Reviewer
“Fabulous service. Love solar panels”
Helpful Report
Posted 1 year ago
Steve Poka
Verified Reviewer
“The Wanganui team are an extreme pleasure to work with!! I have had my solar panels up for 2 years now and it has greatly reduced the power bills. The advice and the installation were professionally executed. I am able to contact the franchise owner freely and always receive expert guidance and advice. I have just had the power wall installed and it looks very smart and modern and I am looking forward to further reduced power bills. The Tesla app is also easy to use and is a wealth of information. Highly recommended!!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“The installation went well however the after care service from Wanganui installer has been atrocious. I have solar wires touching the roof and have been trying to get them addressed since Mar 2023. I have continually following up with the installer to no avail. Am now going to be discussing with head office.”
Helpful Report
Posted 1 year ago
Hi, Thank you for your feedback. I believe that the installer has been out today and put that one cable back into the clip. I am very sorry that there was a delay in rectifying this for you. I am glad that this is now resolved. Kind regards, Customer Care
Posted 1 year ago
Vince Batters
Verified Reviewer
“Nerum and the team were quick to respond, easy to deal with and manage our personal requirements. The moment the system was running we were saving! Current power bills are $5 a week and we're nearing winter. Great synergy with our Evnex car charger. Amazing after install support too. Thanks again team!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very pleased so far, only 2 months old so longterm reliability and quality have yet to be proven.”
Helpful Report
Posted 1 year ago
Tony Harford
Verified Buyer
“............”
Helpful Report
Posted 1 year ago
Mike
Verified Reviewer
“Taken 7 months since we paid deposit and all we have had is comment that we are in the queue. Just about to ask for refund.”
Helpful Report
Posted 1 year ago
Hi, Thank you for your feedback. I will chase up the product arrival dates and get the Business Owner to come back to you with an update. Kind regards, Customer Care
Posted 1 year ago
Anonymous
Verified Reviewer
“Chose an option from the company’s suite and had the system installed a couple of years ago and it’s still not operating properly in my opinion. If the inverter from day one is constantly ramping up and shutting down is the system operating properly? Once you pay your money then it’s not the product thats faulty but a third party . . . . . or you can pay more to fix it 🙃 Was looking to install another system but why would you🤷”
Helpful Report
Posted 1 year ago
Hi, Thanks for your feedback. I believe that the Business Owner and the Installer are looking into things for you. I will chase that up for you now. Kind regards, Customer Care
Posted 1 year ago
John Clarke
Verified Buyer
“The team were a pleasure to work on our home”
Helpful Report
Posted 1 year ago
Kate Fernandes
Verified Buyer
“happy with our solar system”
Helpful Report
Posted 1 year ago
Johnand Rose Moore
Verified Buyer
“We both enjoy our Solar System and helping lower the carbon footprints. Thanks to Wendy and Adrian Stuart, for helping us when we needed assistance with the Solar System.”
Helpful Report
Posted 1 year ago
Thomas Beagle
Verified Buyer
“Very happy with the communication, the process, and the final product.”
Helpful Report
Posted 1 year ago
Roslyn And Matt Welsh
Verified Buyer
“Love your product”
Helpful Report
Posted 1 year ago
John Bouwman
Verified Buyer
“reliable and good service!”
Helpful Report
Posted 1 year ago
Harrisons Solar is rated 4.5 based on 1,027 reviews
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