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Harrisons Solar Reviews

4.5 Rating 1,027 Reviews
86 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,027 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Bill Allan
Verified Buyer
“Excellent service and communication. Installation was unfortunately disrupted by slow battery delivery, but installation was quickly completed when the battery arrived. The system is now working very well. I strongly recommend Harrisons Solar in Wellington to anyone looking to install a solar system.”
Helpful Report
Posted 3 years ago
Willy Marks
Verified Buyer
“I will recommend Harrisons!”
Helpful Report
Posted 3 years ago
Marion Moon
Verified Buyer
“The information and explanations before we chose them were excellent. I appreciated them coming to the house and taking the time to talk things through. I like that they are a local company and will be on hand should there be any problems or questions in the future”
Helpful Report
Posted 3 years ago
Sara Bluett
Verified Buyer
“Every detail was explained, the installers were great, services were all reliable and friendly to deal with. Thanks Harrisons”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Took over 6 months after giving the first Deposit for the Installation to be Completed... The subcontractor that Harrison used Installed the panels incorrectly and had to return to install them the correct way. This was after he decided not to show up for the date I was given for the Initial installation. Unfortunately, this was just the tip of the iceberg of the delays regarding the installation. Unprofessional and terrible experience. I would not recommend Harrison's to anyone..”
Helpful Report
Posted 3 years ago
Hi, Thank you for your feedback. I understand that there were several issues with your installation relating to isolation, scaffolding, and illness. I appreciate that this was very difficult for you and I am sincerely sorry that we were unable to change, or control some of these circumstances. Kind regards, Customer Care
Posted 3 years ago
Anonymous
Verified Reviewer
“Took over 6 months after giving the first Deposit for the Installation to be Completed... The subcontractor that Harrison used Installed the panels incorrectly and had to return to install them the correct way. This was after he decided not to show up for the date i was given for the Initial installation. Unfortunately this was just the tip of the iceberg of the delays regarding the install. Unprofessional and terrible experience. I would not recommend Harrison's to anyone..”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“May be good products but poor servicers and support from this company.”
Helpful Report
Posted 3 years ago
Dane And Liz Tombleson
Verified Buyer
“Gareth from the Waikato franchise has been brilliant to deal with! I really appreciate him answering all my questions. I liked how honest and upfront he was. I nearly got locked in with another solar company however quickly realised that quality was lower and harrisons offer a superior product at a competitive price. Not pushy, very friendly and very professional. Great job done. Also I found the installers to be very polite and respectful which is important given the current pandemic. Their office person kept us up to date and was brilliant too. If you are considering solar have chat with these guys, do some research and you will quickly learn about why the products harrisons install are far superior to the competition. Thanks again”
Harrisons Solar 5 star review on 3rd April 2022
Helpful Report
Posted 3 years ago
Neville Bidois
Verified Buyer
“Tidy package”
Helpful Report
Posted 3 years ago
Keith Tasker
Verified Buyer
“Product of good quality. Overall performance is yet to be assessed as has not been installed long enough. This is my first dealings with Harrisons, I have previous experience with solar power systems. Found local agent to be well informed and good at providing updates on progress.”
Helpful Report
Posted 3 years ago
Steve Penwarden
Verified Buyer
“Early days, but looks like it will meet our expectations. The install guys were great, fast and tidy job.”
Helpful Report
Posted 3 years ago
Alan Simpson
Verified Buyer
“Very pleased with the installation.”
Helpful Report
Posted 3 years ago
Ollie
Verified Reviewer
“It was a great experience all round from start to finish. Laura and her team has been amazing through out with communication, really easy to deal with. The system works perfectly and immediately reduced our power bill by half our average numbers, given that we even did more washing and drying these days. Really happy with the investment so fa.”
Helpful Report
Posted 3 years ago
Murray Johnson.
Unverified Reviewer
“Hi there. I have had an 8 panel system, for about a year now. With two of us living there. My last power bill was $16. I live in a windy place. I would like to see Harrison solar. Sell wind generats and install them to. PS. Could be running heaters at night, for free. Kind regards Murray. Featherston.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“So happy not to have a power bill for our house ever again. Thank you Rick and the team at Harrison’s.”
Harrisons Solar 5 star review on 15th March 2022
Helpful Report
Posted 3 years ago
Helen Thomas
Verified Buyer
“Had all my questions answered. Also helped with a slight hiccup (not Harrison’s related )without question. Have recommended to others”
Helpful Report
Posted 3 years ago
Andrea And Norman Ruru
Verified Buyer
“Overall pleased with the product. Needed more communication with Rick, sales manager. Disappointed with the sell back with power company, Trustpower. We make about 40cents for the month which is pathetic really, and this is the summer”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“So disappointed in this product. Nothing was explained properly so have spent thousands of dollars on solar panels that pretty much don't do bugger all. Out of pocket with no power.”
Helpful Report
Posted 3 years ago
Hi, Thank you for your feedback. I am sorry to hear that you are not happy with the product, please contact us via customer.care@hah.co.nz so that we can try to work out what is happening with your system. Kind regards, Customer Care
Posted 3 years ago
Anonymous
Verified Buyer
“The whole experience of dealing with the Harrison solar team here in Wellington was easy and they met all my requirements the final system is operating extremely well.”
Helpful Report
Posted 3 years ago
John Pakenham
Verified Buyer
“Good company but impossible to escape Covid impact.We waited for installation longer than expected but it wasn’t a problem.We’d use your company again.”
Helpful Report
Posted 3 years ago
Harrisons Solar is rated 4.5 based on 1,027 reviews
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