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Harrisons Solar Reviews

4.5 Rating 1,027 Reviews
86 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,027 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Ed Tubman
Verified Buyer
“Installation went extremely well. Had some difficulty connecting to power Supplier Have had a payback already after two months”
Helpful Report
Posted 3 years ago
David T
Verified Reviewer
“The panels installed by Harrison's are rated to 3.7KW, the inverter to 5KW. There panels have never performed more than momentarily greater than 3KW. This is even on a 30 degree plus day early afternoon when the sun is directly above them. I have continually contacted Harrison but little has been done about it. If you want solar look else where!”
Helpful Report
Posted 3 years ago
Hi David, Thank you for taking the time to give us your feedback. I have asked one of my Solar specialist agents to contact you directly via email to see how we can help you. Kind regards, Customer Care
Posted 3 years ago
Louis Botha
Verified Buyer
“Good product, nicely installed”
Helpful Report
Posted 3 years ago
Henry And Elly Van Proemeren
Verified Buyer
“everything works as explained by Andre, Bo & Co are a very helpfull and pleasant group to do the job We are very happy with the installation”
Helpful Report
Posted 3 years ago
Douglas Mearns
Verified Buyer
“A great solar team. Helpful, professional with a personal touch. Excellent workmanship. All that one could ask for”
Helpful Report
Posted 3 years ago
Bill Herriman
Verified Reviewer
“Made appointment, didnt keep it, Promised to arrange new time, nothing heard, cant be to interested in selling product.”
Helpful Report
Posted 3 years ago
Hi Bill, Thank you for your feedback. I see that you had a booked appointment for the 22/2/22. I will follow up with the Business Owner as to why this didn't happen and what he intends to do. Sincere apologies for this, this is not how we like to treat our customers. Kind regards, Customer Care
Posted 3 years ago
Dean And Melissa Parker
Verified Buyer
“Very professional outfit, no pressure sales like some of the others that priced my system up, and no trying to upsell things that didn't make sense. Pre-installation comms were good and the the install went well on the day with no problems at all and good quality workmanship. I recieved an set of certiifcates, warranties and manuals as a close out pack, something I have never seen before in New Zealand. Even had a few follow up messages to check in to see if I had any questions or needed support. Well done Team!”
Helpful Report
Posted 3 years ago
Adrian Radcliffe
Verified Buyer
“Great communication and work only issue was delay in product arrival took nearly 3 months from quote...”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“We had great service from Andre and his solar team, from the quote, through to the install and set-up. Really happy - thanks!”
Helpful Report
Posted 3 years ago
Dan And Rebekah Peach
Verified Buyer
“Harrisons were simple to deal with no fuss relating to the installation or getting things running. Anyone seeking a solar solution with the least amount of complications should contact Harrisons.”
Helpful Report
Posted 3 years ago
Jo Hull
Verified Buyer
“this was addition to existing solar. Works well. Great team to work with”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“maintenance concerns”
Helpful Report
Posted 3 years ago
Hi, Thank you for your review. I have contacted the Business Owner who you have dealt with and asked him to contact you. Kind regards, Customer Care
Posted 3 years ago
John And Colleen Court
Verified Buyer
“have received good remediation work through bad workmanship but no help in how to download apps as promised and to go over the system . I don't know if its working or not”
Helpful Report
Posted 3 years ago
Hi, Thank you for your feedback, I have contacted the Business Owner and they are going to touch base with you and go through all of your questions and concerns. Thank you for letting us know. Kind regards, Customer Care
Posted 3 years ago
Jim Costello
Verified Buyer
“I had excellent service. My exhaustive questions were well answered, the solar installation was competed when advised for the quoted price. I am very happy and hope to use again.”
Harrisons Solar 5 star review on 6th February 2022
Helpful Report
Posted 3 years ago
Richard Bentley
Verified Buyer
“A great local team including the installers and electrician. Highly recommended”
Harrisons Solar 5 star review on 4th February 2022
Helpful Report
Posted 3 years ago
Ron Fleming
Verified Buyer
“10 kW sonnen battery solar system installed which seems very good but the a more timely response to questions following the installation would improve the service.”
Helpful Report
Posted 3 years ago
Margaret Wilkinson
Verified Buyer
“Harrisons and their team are very efficient and professional with good products. I am very happy to recommend their services.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service, kept us informed during the process. An efficient installation team and the product is performing exactly as described. Everyone has been excellent to deal with.”
Helpful Report
Posted 3 years ago
Shaughan Anderson
Verified Buyer
“GreT people...excellent service”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The only place you can get LG panels, so if you want LG, you've got to use Harrisons. We got there in the end, but there were a number of serious mishaps during installation. Read your proposal carefully - ours had a different (inferior) inverter in the fine print, and the peak power figure was not actually possible to reach with the inverter we got.”
Helpful Report
Posted 3 years ago
Hi, Thank you for your feedback. I have passed this on to the business owner as important feedback for him going forward. Kind regards, Customer Care
Posted 3 years ago
Harrisons Solar is rated 4.5 based on 1,027 reviews
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