Login
Start Free Trial Are you a business?? Click Here

Harrisons Solar Reviews

4.5 Rating 1,014 Reviews
87 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,014 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
Visit Website

Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Reviewer
“Carl and the team were great to deal with. We had concerns about our concrete roof tiles being damaged during the process, but they gave us the confidence to go ahead, knowing that in the unlikely event any problems would be fixed. Great communication throughout the process, they turned up when they said they would and installation was super quick. We are delighted with the panels and are already seeing savings - can’t wait until Summer! Wouldn’t hesitate to recommend them to anyone.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Excellent well worth it great team”
Helpful Report
Posted 7 months ago
Paul Housley
Verified Buyer
“Whole experience has been second rate, from errors on the quote and not honouring all the conditions as per NZ consumer law. Damage to my roof, rubbish left on site. Very very slow to rectify problems. Still working through this process. Zero follow up from Auckland franchisee to ensure satisfaction with installation and product.”
Helpful Report
Posted 7 months ago
Hi Paul, Thank you for your review and I apologise that you have not been happy with your experience. I have followed up with the team and see that your TV has been delivered, the panels are being cleaned for you next week and the roof has been repaired. I apologise for the breakdown in communication. Thanks, Customer Care
Posted 7 months ago
Anonymous
Verified Buyer
“Great service and communication. Really happy with how life with solar is working out thanks to the team.”
Helpful Report
Posted 7 months ago
Len Spick
Verified Buyer
“The Team that installed the unit were amazing. Extremely thoughtful very professional and we’re totally committed. Thank You.”
Helpful Report
Posted 7 months ago
Shirleyand John Tailby
Verified Buyer
“We are very happy with Harrisons we have dealt with them before and will again”
Helpful Report
Posted 7 months ago
Kerry Blomquist
Verified Buyer
“The sales pitch was excellent - the installation service was excellent. The after sales service was poor”
Helpful Report
Posted 7 months ago
Hi Kerry, Thanks for your feedback. I have followed up with the business owner to discuss this feedback and asked them to touch base with you. Thanks, Customer Care
Posted 7 months ago
Brianand Carol Shearer
Verified Buyer
“Response to initial enqury was prompt and Sarel was through in his explanation of the system and the pricing was better than we had expected. Only drawback was not having an inverter in stock which delayed the installation by a few weeks. However it worked to our advantage as the new panels were then installed.”
Harrisons Solar 5 star review on 17th April 2024
Helpful Report
Posted 7 months ago
Tonyand Karen Watson
Verified Buyer
“We are very impressed with the power savings”
Helpful Report
Posted 7 months ago
Rebecca Potts
Verified Buyer
“We have recently had installed a solar system on our farmhouse on Waiheke Island. Carl Williams and his team including admin and installers have been fantastic and we are extremely happy with our system.”
Helpful Report
Posted 8 months ago
Aidan Dunn
Verified Buyer
“Doesn't muck around in getting an install date booked in. Decent price compared to competition. Installer was accomedating for our requirements (not having power turned off at certian times of the day).”
Helpful Report
Posted 8 months ago
Kenneth Camp
Verified Buyer
“A clear decription of what was best for my locale and useage.”
Helpful Report
Posted 8 months ago
Katrina Picillo
Verified Buyer
“Extremely reliable service, great product and very happy with our low energy bills.”
Helpful Report
Posted 8 months ago
Kenneth Jones
Verified Buyer
“Good and efficient service providing the results that we were promised.”
Helpful Report
Posted 8 months ago
Richardand Stephanie McCaskill
Verified Buyer
“A great team to work with. Very professional.”
Harrisons Solar 5 star review on 7th April 2024
Helpful Report
Posted 8 months ago
Jason Hayes
Verified Buyer
“Excellent service and more importantly technical knowledge from Julian who is actually an electrician. Julian guided us through the process and was always happy to help. Excellent back up service also which can be hard to find these days.”
Helpful Report
Posted 8 months ago
Graemeand Cherie Skinner
Verified Buyer
“Vert fast, efficient installation”
Helpful Report
Posted 8 months ago
Lou Reid
Verified Buyer
“Very happy with our install. Saved roughly $110 on our 1st power bill so pretty happy with that.”
Helpful Report
Posted 8 months ago
Thomas
Verified Reviewer
“While I am happy with the installation process and the system, even as it took far too long till it got installed. I had to wait 2 months for a simple inverter exchange which then took 30 mins. Unfortunately the salesperson and administration is very unresponsive to my emails and txt, if they would have better customer service, I would be happy to recommend. Now I would like to have more panels and a Powerwall but are really reluctant to go ahead after this experience.”
Helpful Report
Posted 8 months ago
Hi Thomas, I was sorry to hear that you have experienced some communication issues with one of our business owners. We value our customers and like to meet all of their expectations. I am more than happy to put you in contact with one of our other business owners if you would like to purchase more panels and a Powerwall. Thanks, Customer Care
Posted 8 months ago
MurrayHelen Payne
Verified Buyer
“Very good. Know their stuff and provide excellent service”
Helpful Report
Posted 8 months ago
Harrisons Solar is rated 4.5 based on 1,014 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request