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Harrisons Solar Reviews

4.5 Rating 1,014 Reviews
87 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,014 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Wendy Jackson
Verified Buyer
“I phoned months ago to say the I-vent system we had installed was still leaving condensation on the windows on cold mornings and was told that they would get someone to come and adjust it for us. We even had a small amount of condensation last week. Nobody has ever been or called. We had another company come and tell us it is because we should have two motors and more outlets in the size our house is.”
Helpful Report
Posted 7 years ago
Glenys & Robert Hodgson
Verified Buyer
“We have had no contact from your agent since we paid the deposit on the 03/08/17, we have had the installers come round and install the wiring and inverter 30/09/17 and have had the solar panels brought around when they we suppose to fit they found they had the wrong brackets 04/10/17 and we have had no further contact since. Unsure as to what is supposed to be the normal installation time but I think if memory serves me correct it was suggested 4 - 6 weeks from payment of deposit and now we are sitting around 10 weeks.”
Helpful Report
Posted 7 years ago
Sherie Blank
Verified Buyer
“Very easy to deal with and most of all absolutely no pressure from the sales man.”
Helpful Report
Posted 7 years ago
Mark Davis
Verified Buyer
“Panels not aligned as expected, very poor after sales service, if fact still waiting for it to happen I guess I will have to contact the salesperson again. Not impressed will not be recommending to anyone.”
Helpful Report
Posted 7 years ago
Chris And Donna Gunn
Verified Buyer
“The installation crew were a good bunch of guys. Jacob was very helpful under difficult circumstances with a broken ankle. The price was very competitive.”
Helpful Report
Posted 7 years ago
Jym And Michelle O
Verified Buyer
“Had to continually chase them to get the install done. then chase them some more to get the meter changed. Useless. Have not heard from them since, so much for the follow up we were promised. No such thing as customer service.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Good products”
Helpful Report
Posted 7 years ago
Kelvin And Rebecca Wilson
Verified Buyer
“The team from Harrisons Wellington were the most professional team that I've dealt with in a very long time. Owner & Director Daryl Zuppicich was so helpful to our needs that it made the whole experience a piece of cake. Daryl went over and above to help us with both the install of the I-vent system into our kitchen and then the install of the underfloor insulation. His team are a credit to them self and to Harrisons. They were so friendly and helpful. At the time of the work we had a newborn baby in the house and they worked around her sleeping times and when they couldn't you wouldn't have known they were even there. I would have know hesitation in recommending Daryl and his friendly team to anyone wanting and work done. We would like to say a big thank you again for all the help that you gave us.”
Helpful Report
Posted 7 years ago
Bevan And Dellena Austin
Verified Buyer
“Team made the whole process easy. James Elliot was excellent good product knowledge awesome customer service”
Helpful Report
Posted 7 years ago
Martyn And Linda Cox
Verified Buyer
“Very professional service from first enquiry through to installation of our solar power system. Great service from Bruce Emerson, Franchise owner of Harrisons Energy Solutions Hawke's Bay and Installers Rodger and Carol of CR Electrical Ltd Gisborne.”
Helpful Report
Posted 7 years ago
Sheila Munro
Verified Buyer
“We found Nerum very open and he explained our options fully. From the time we decided to go ahead with the installation, all we had to do was change our power supplier to one who buys back excess solar energy - Nerum did all the rest. We are very happy with the whole transaction and are looking forward to receiving our first (smaller) power bill. Thanks Nerum.”
Helpful Report
Posted 7 years ago
David Coop
Verified Buyer
“my power bill will be small”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Prompt service and both the salesman and installer knew their business. Felt confident with them”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Less condensation in the house”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“It is difficult to give a rating when I believe our review is based on two different aspects. Firstly, the customer service we received from Andy in Nelson was great. We had many issues with the set up of the solar due to different factors, however he was patient and persevered until solutions were found, responding quickly and checking in regularly. Unfortunately one of the issues we have had with the solar, is the actual lack of savings we have made, even though we have a ralatively powerful set-up on our roof. Had we realised that the savings would be as minimal as they are during the winter months, we would have thought twice about it. We are still hoping for signifiicant improvement in Summer. Because of the ongoing issues we were having, we were encouraged to seek a second opinion from another solar provider. We were incredibly disappointed to discover we paid $4000 more for our solar than what another company were offering for the exact same product. Politely put, we paid for a brand. In saying that, it has been a steep learning curve for us, a reminder of how important it is to get more than one quote. Regarding the ventilation system we had installed, we could not be happier. Our home is warmer, dryer, has eliminated all window condensation, and generally feels fresher.”
Helpful Report
Posted 7 years ago
Steve Waters
Verified Buyer
“The salesperson was very helpful but since the installation has been no follow up which is particularly poor seeing as there was quite a large muck up.”
Helpful Report
Posted 7 years ago
Philip Wood
Verified Buyer
“CONSULTATION EXCELLENT, INSTALL TEAM EXCELLENT, RESOLUTION OF PROBLEMS SLOW, HARDWARE PROBLEMS NOW FIXED, SOFTWARE ISSUES STILL NOT COMPLETELY FIXED. HMMM, WONDERING IF YOU ARE EVER GOING TO FINISH THIS PROJECT PROPERLY?”
Helpful Report
Posted 7 years ago
Shirley And Tony Wood-Webb
Verified Buyer
“Installed without to many problems. Tony got a speeding ticket trying to get my wifi number for installers when it was not necessary as already organised! Then waited around for alleged inspector who it appeared was not necessary. Otherwise all going well”
Helpful Report
Posted 7 years ago
Robyn Currey
Verified Buyer
“Because of Trish I went through with Harrison's as a company. She sorted out the problems and lack of communication that I felt with Yonita. I was about to walk and go to a different company. The insulation guys came later than expected on the day but they appeared to do a good job I haven't climbed under the house to check the corners yet. They were pleasant young men. I feel I have noticed a change in the house and it seems to keep its warmth over night better. So thank you for that.”
Helpful Report
Posted 7 years ago
Gil And Carol Dudley
Verified Buyer
“We have found Andrew & Blake at Harrisons to be extremely efficient with quoting (giving us several option) and helpful with completing the paper work. They installed the solar panels and electrical work in a morning and had already organised for the meter to be changed over so this was done within a few days of the job completion also. We would certainly recommend them as they were not pushy and allowed us to make up our own mind. We are looking forward to our reduced power account and may one day go off the grid.”
Helpful Report
Posted 7 years ago
Harrisons Solar is rated 4.5 based on 1,014 reviews
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