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Harrisons Solar Reviews

4.5 Rating 1,014 Reviews
87 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,014 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Peter And Pat Williams
Verified Buyer
“See previous.”
Helpful Report
Posted 2 years ago
Michael Scott
Verified Reviewer
“Simply put, we received advice, information and no nonsense. We received a quote, options and a promise. My wife wanted this, I was sceptical. In honesty I didn't want to borrow money in the short term for the long term benefits. Well, after a covid affected, weather affected and supply affected episode (none of which could be avoided) we are up and running. Without full sun as yet our bill had still tumbled, so much so my wife is expecting we'll sell some back to the grid soon. Very many thanks to Guy, to Nikki and the installation team. To coin one of my favourite sayings, 'it is what it says on the tin'. Regards, Mike and Jo Scott, Havelock.”
Helpful Report
Posted 2 years ago
Cliff
Verified Reviewer
“Great service and clear explanations and expectation setting. Some slow response from the power company (contact) to install the smart meter required, but that is not harrison's fault. All up and running now. we have 16 panels and a 5KWH inverter. On a sunny autumn day we generate ~32KWH in a day and on a grey drizzly day we go 22-24. Given that we are a big house of 5 and run a Spa 24/7 I'm expecting to halve my power bill. Looking hard at a battery as we are still exporting quite a bit and I'd like to see if we cant be fundamentally self sufficient.”
Helpful Report
Posted 2 years ago
Ian Craig
Verified Buyer
“Nice company to deal with. Friendly informative staff.”
Helpful Report
Posted 2 years ago
Bryan And Annette Beeston
Verified Buyer
“We found the service and advice to be extremely good, that after doing one house, we did a second house, has we where confident of the result.”
Helpful Report
Posted 2 years ago
Dale And Barb Shaw
Verified Buyer
“We had 18 solar panels and a Tesla battery solution installed. Our power bill has dropped from about $13 per day to ... $1 ... and summer isn't here yet! More importantly, for us, is that we have a degree of energy independence and can ride out the odd blackout. Great product and great customer service both before and after installation. Very happy.”
Harrisons Solar 5 star review on 4th October 2022 Harrisons Solar 5 star review on 4th October 2022
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“We are pleased with the installation and performance on sunny days.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Well done solar system!”
Helpful Report
Posted 2 years ago
Iben And Nikki Young
Verified Buyer
“Have installed a solar system, it runs our house during the day. We are so stoked. Great advice from the get go followed up with an excellent install.”
Helpful Report
Posted 2 years ago
Vivienne Mourie
Verified Buyer
“Very pleased with service, products and results so far.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Good one on one contact sub contractor gave excellent service minor delays with power company installation”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Your local representative needs to smarten up his act. He is good at selling but his follow-up is very poor. Installation team were very good.”
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us your feedback. I will discuss the after service care with this business owner and look at his processes. I am glad that the install team did a great job. Kind regards, Customer Care
Posted 2 years ago
Anonymous
Verified Reviewer
“Whole approach from start to finish was informative & thoroughly professional. Thank you to the team for its excellent service.”
Helpful Report
Posted 2 years ago
Norelle Coatsworth
Verified Buyer
“My interaction with your representative was successful and very satisfying. He was very efficient and helpful. Many thanks.”
Helpful Report
Posted 2 years ago
Nadine And Stefan
Verified Reviewer
“We used Dave, Laura, Jennifer and Juan from Harrisons in Hawke's Bay. Laura guided us through the process. She was very patient with all our questions and shed light into so many details we had not known about before. The installation took place appr. 6 weeks earlier than initially proposed, which was a nice surprise during these times. I loved their customer service, prompt reply to emails and telephone communication when appointments had to be done. Showing up on time when agreed on. Overall a very pleasant experience and we can highly recommend the team in Hawke's Bay.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“The administration lady who took my call was very rude and unhelpful. It was off putting. The man who rang me back to set up an appointment was nice and helpful but I had already chosen to go elsewhere.”
Helpful Report
Posted 2 years ago
Hi, Thank you for your feedback. I was shocked to hear that you felt someone was rude to you and I apologise for that. We certainly value our customers and try to do our best to accommodate everyone. I wish you well with your Solar adventure. Kind regards, Customer Care
Posted 2 years ago
Selvan Devaroyan
Verified Buyer
“Good communication and feedback to me on the solar options that were available at the begining. Good prompt comms to me during the install. Great end result, which exceeded my expectations.”
Helpful Report
Posted 2 years ago
John Lucas
Verified Reviewer
“We have had Solar panels since May 2018 - love in Taupo,and had been thinking of getting a Tesla Powerwall battery for some time. We arranged a visit from the Waikato installer , David ,in April. He was very, very thorough, making sure we had enough panels to make the installation of a battery appropriate for our circumstances. He explained the workings of the battery in-depth, and we went ahead and paid the deposit. He had told us that due to shipping delays etc., we may not get the battery until late August - early Sept. - but possibly earlier. He kept us updated throughout the waiting time and in early September, he installed it. Due to staffing shortages, he had to work on his own, but he arrived on a Saturday, and stayed until the installation was complete. We could not have wished for a better person., and we have no hesitation in recommending him. Regards John Lucas”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“We selected Harrisons because Carter, their Canterbury solar expert, answered all our questions honestly - even answering my really curly questions with "I'm not sure, but I'll find out" ... which he then did. As a techno-geek I wanted to optimise my solar system to charge my EV and heat my hydronic floor, and Carter patiently helped me through the selection process to get the optimum balance of cost, performance, longevity, and great looks for the panels and the inverter. Even on the night before the install, he called to offer to swap our panels to all black ones, at no extra cost, because he knew my wife would prefer them to better match our black roof. They were both right! Carter and Kate made the whole process not just easy, but efficient and focussed with quick, clear communications and processing. The installation itself went like clockwork and was finished by mid-afternoon on mid-winter's day. The system has performed faultlessly since, with production steadily climbing as the year advances. After wincing at the up-front cost, I cannot express the great joy of dismissing a power bill as "cheap" or watching the EV charging for free. Thanks, Carter and Kate - it's been a real pleasure. Cheers, Stephen”
Helpful Report
Posted 2 years ago
John Anderson
Verified Buyer
“Choosing a solar energy company with an excellent reputation was important to us, which is why we chose Harrisons Solar. Harrisons has a wide range of quality equipment, great after-sales service and excellent warranty backup. We had a pleasant experience with Harrisons Solar Christchurch rep., Chris Dearsley and his wife Billie, in choosing and purchasing our solar installation. Chris is courteous, reliable, very patient and professional. He was punctual for appointments; set an installation date that was adhered to and never forgets to follow up on customer questions or respond to emails. We had 20 Q-Cell solar panels and a Tesla battery installed. We are very impressed with the clean-look installation of the energy processing equipment within our garage. Our new energy system exceeds our expectations. We highly recommend Harrisons to anyone thinking of going solar.”
Helpful Report
Posted 2 years ago
Harrisons Solar is rated 4.5 based on 1,014 reviews
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