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Harrisons Solar Reviews

4.5 Rating 1,014 Reviews
87 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,014 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Anonymous
Verified Reviewer
“We have installed a Haier heat pump, with superb service from Nerum and his installers in South Auckland. Nerum took great care to suggest the best place for both the inside and outside units. The Haier brand was recommended by Harrisons as the best to heat our large open plan area, and it does an excellent job. It is quiet, easy to programme once we got the hang of it (we are technically challenged), and heats the space quickly and efficiently. Nerum's sales and after-sales service, and communication have been quick and professional, unlike the salesman who quoted on a competing brand. When he didn't get our order, he derided Harrisons and Haier, rudely hounding me by phone and email for days afterwards. We are so pleased with Harrisons, we had them quote on another heat pump elsewhere in the house, and their other business to lay carpet for us.”
Helpful Report
Posted 5 years ago
Sherilyn
Verified Reviewer
“efficient work done in time frame”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Average service. Good product.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Efficient and friendly”
Helpful Report
Posted 5 years ago
Nigel Soakell
Verified Reviewer
“I dealt with Nerum Bonesetter, for the sales, design and planning of the installation, and cannot fault his attention to detail or customer service. He is extremely responsive at returning phone calls and emails and went beyond what I would have expected as was still responding to emails after hours. I found that he knew the products well and understood the technical aspects as was able to provide good advice why one system or design was better than the other but also back that advice up with solid technical evidence. I found the costs were reasonable and Nerum was transparent in what was being charged, so there were no surprises at the end of it all and he project managed everything. The installation was done through his subcontracted electrician's and I found Siraz and his crew easy to deal with, they were efficient at their job, knew what they were doing and did a tidy job, there was a couple of small issues but Siraz quickly resolved those. Overall it was a very positive and painless experience and I'm very happy with the results and we are now enjoying the benefits of our Solar Panels. We also got a Solar Immersion controller so that excess electricity produced by the panels is used to heat the hot water cylinder and based on my tests of with and without it, it does make a discernible difference, so would recommend that anyone putting in solar ask and read-up about that and self- consumption. Its far better and more economic to utilize the electricity you produce yourself than sell it back to the grid for a small amount of money. I'd highly recommend Nerum and his team for design, planning and installing a Solar installation, they are experience and very professional and good at what they do.”
Helpful Report
Posted 5 years ago
Andrew - Christchurch
Verified Buyer
“We decided to invest in solar and a home battery, and looked online for trusted solar suppliers and installers. We opted for Harrisons and were so glad we did. From comprehensive quote and timely communication to expert installation. We didn't have to lift a finger and couldn't be happier with the end result. We are contemplating an additional battery and wouldn't trust anyone but Harrisons to install it.”
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Posted 5 years ago
Anonymous
Verified Reviewer
“Of all the companies we spoke with around insulation, Harrisons were consistently the best communicators. They were very reliable and delivered on time. Would recommend and use again.”
Helpful Report
Posted 5 years ago
Cee
Verified Reviewer
“Great job and made it all so easy - much appreciation to you all.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Fantastic to deal with.”
Helpful Report
Posted 5 years ago
Ross Dymock
Verified Buyer
“Great service, well priced and good people to deal with..recommended”
Helpful Report
Posted 5 years ago
Gaye McIntyre
Verified Buyer
“Harrisons Energy was great to deal with. Excellent communication, friendly and experienced people. We just love our Solar System. Thanks so much to the Harrisons Energy team, Greg, Julie and Denise.”
Helpful Report
Posted 5 years ago
Jacky
Verified Reviewer
“Great friendly team. Turned up on time to install. Thanks”
Helpful Report
Posted 5 years ago
Rob Kennerley
Verified Buyer
“Very easy team to work with. Kept me updated with progress.”
Helpful Report
Posted 5 years ago
Marie Rogers
Verified Reviewer
“Excellent service from Greg and his team (Denise is a super star), kept me well informed through out the whole process and all really great to deal with. Any questions answered quickly. Very impressed with the system I have received. Thank you very much for the great service and awesome system.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“We really appreciated the excellent professional standard from the team at Harrisons Energy Solutions. Nothing was too much trouble and they took the time to answer questions and listen to our needs. We would highly recommend them for your solar requirements and installation. Thank you Conan, Lisa, Hamish and Fabian Job so very well done!”
Helpful Report
Posted 5 years ago
Erin Riordan
Unverified Reviewer
“Paid deposit 2 months ago still waiting for insullation have tried ringing and emailing no contact very very bad service would not recommend harrisons”
Helpful Report
Posted 5 years ago
Hi, Thank you for your feedback. I am very sorry to hear this. I will contact the Business Owners now and discuss with them. Kind regards, Customer Care
Posted 5 years ago
Nardine
Verified Reviewer
“I had a terrible experience trying to get insulation installed. I chose Harrison’s not because it was the cheapest but because the install duration worked well for me. Then unfortunately the date kept getting moved out without consultation. I called to explain that I travel frequently and I need certainty around dates. We confirmed a date that would mean to had to change travel, I agreed. Then a day before the agreed upon install, I got a call to postpone again. Extremely poor customer service.”
Helpful Report
Posted 5 years ago
Hi, Thank you for your feedback. I was sorry to hear that you have had disruptions to agreed plans. Please contact us if the job has not been completed or you would like to discuss further. customer.care@hah.co.nz or 0800 00 33 55 Kind regards, Customer Care
Posted 5 years ago
Bruce Wigzell
Verified Reviewer
“Great people to deal with. They listen to suggestions and provide good practical advise. Look forward to using their services again in the future”
Helpful Report
Posted 5 years ago
RJBenn. Robert
Verified Reviewer
“Harrison’s Very pleasing and totally efficient would totally recommend”
Harrisons Solar 5 star review on 23rd June 2019 Harrisons Solar 5 star review on 23rd June 2019 Harrisons Solar 5 star review on 23rd June 2019 Harrisons Solar 5 star review on 23rd June 2019 Harrisons Solar 5 star review on 23rd June 2019 Harrisons Solar 5 star review on 23rd June 2019
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“Great service and communication, any delays were not caused by Harrisons but by the energy company. Really happy with the result both in terms of look and function”
Helpful Report
Posted 5 years ago
Harrisons Solar is rated 4.5 based on 1,014 reviews
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