"I returned a dress I bought from Harvey Nichols nearly 4 months ago what I gave a lot of money for with tracking number they never did return my money or my dress now There saying it\u2019s too late to do anything is there a further complaints team I can go to this is so not expectable I never seen or heard ruder people to deal with also"

"I returned a dress I bought from Harvey Nichols nearly 4 months ago what I gave a lot of money for with tracking number they never did return my money or my dress now There saying it\u2019s too late to do anything is there a further complaints team I can go to this is so not expectable I never seen or heard ruder people to deal with also"

"I returned a dress I bought from Harvey Nichols nearly 4 months ago what I gave a lot of money for with tracking number they never did return my money or my dress now There saying it\u2019s too late to do anything is there a further complaints team I can go to this is so not expectable I never seen or heard ruder people to deal with also"

"Terrible customer care from online order, order various products one ( Yves Saint Laurent Make up gift set Coutures Favourites) the gift box inside the perfectly formed box sent in was in an awful state, out of shape and torn. Photos sent in asking for a free returns label to be told I\u2019d have to return at own cost. No way that it could be given as a gift. Not acceptable, very poor customer care"

"Terrible customer care from online order, order various products one ( Yves Saint Laurent Make up gift set Coutures Favourites) the gift box inside the perfectly formed box sent in was in an awful state, out of shape and torn. Photos sent in asking for a free returns label to be told I\u2019d have to return at own cost. No way that it could be given as a gift. Not acceptable, very poor customer care"

"I just bought a bag of about 2 weeks ago. And they just reduced the price 50% now. Therefore I request them for a price match. But they said that is the nature of business...\r\nThe company never respects the customer\u2019s side. \r\nAwful customer service. I will not go to purchase with Harvey Nichols ever. It was my first time and that will be the LAST time. Bad experiences will never come back. "