Hattons Model Railways Reviews

Name: Hattons Model Railways
Rating: 4.71

4.7 Rating 370 Reviews

92 %

of reviewers recommend Hattons Model Railways

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Metrics

4.7

Based on 370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01517333655

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Hattons Model Railways 5 star review on 1st August 2022

Bill Gillespie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never any problems great service 5 stars .Thanks”

Helpful Report

Posted 6 years ago

“Superb service as always..rarely deal with anyone else now. Absolutely recommend Hattons over anyone else”

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Posted 6 years ago

“Prompt delivery of undamaged goods in Australia ! Sold my Dinky Toys and Hornby Dublo 3 rail Duchess of Atholl and Sir Nigel Gresley to Hattons in 1955 , when the Model Railway was converted to 2 Rail. An Old Customer in more ways than one !!”

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Posted 6 years ago

“Having ordered the items less than 48 hours ago it was brilliant to have the postman ring the doorbell and have the package for me.”

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Posted 6 years ago

“Buy quite a bit of stuff from Hattons, always reliable with excellent stock and fast delivery. Would never consider buying elsewhere as Hattons prices are always competitive, cheaper than the manufacturers and low shipping costs. They always include a hand written thank you note with your product which gives a personal touch to their service. Faultless.”

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Posted 6 years ago

“Always had polite staff, no issues with anything I have purchased. Good value too. Highly satisfied. 😃”

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Posted 6 years ago

“Just bought a couple of Beilhack snowploughs.Fiest class service from the ordering stage right up to delivery. 5 stars.”

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Posted 6 years ago

“Everything ordered always arrives in good condition at my address in Queensland Australia within 12days.”

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Posted 6 years ago

“Have been using Hattons for a number of years and the service has always been excellent. Just purchased a Bus phone on Monday to order item delivered on Tuesday”

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Posted 6 years ago

“Items were very quickley delivered, was very informed about what was going on, and the items were exactly as stated. Excellent, what more could they do.”

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Posted 6 years ago

“I live in Australia and the first time that I bought from Hattons I had a phone call from them on my mobile to ask me if I would like to pay an extra pound for a quicker delivery. I thought that this was awesome service to take the time and trouble to do this. Also it is cheaper to buy direct from Hattons, including delivery, than to buy in Australia.”

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Posted 6 years ago

“Excellent service. Items well priced, with prompt delivery in very well packed boxes. Hattons will be my preferred supplier in future.”

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Posted 6 years ago

“Excellent products and prompt delivery”

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Posted 6 years ago

“AS USUAL HATTONS FIRST CLASS SERVICE WELL PACKED POSTAGE GOOD AND QUICK TO POST ALSO GOOD THEY KEEP IN TOUCH GOLD”

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Posted 6 years ago

“I ordered some items over the weekend of 2nd/3rd of June. Items received on the 6th of June. Items as ordered, well packed and in good condition. A satisfied customer. Well done!”

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Posted 6 years ago

“I found what I required from your e-mail.shopping list, made a phone call, and your assistant was most helpful, and made it easy to place my order, excellent service, thank you.”

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Posted 6 years ago

“By sending my parcel of 10 ICI hopper wagons so promptly and for generally being thoroughly all round good eggs ! Fantastic.”

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Posted 6 years ago

“I have ordered many items from Hattons recent,y and the service is excellent. I get e mails straight away showing the goods ordered and all items are delivered within three days. The range of goods is impressive and it is easy to find what I want on the website.”

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Posted 6 years ago

“I have just received my second Dapol O gauge pannier tank,the locos are of superb quality and put that with outstanding service,in my opinion Hattons cannot be bettered for O gauce models,I would not hesitate to buy again.”

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Posted 6 years ago

“Looking for items in Australia is sometimes hard. I was looking for a Bachmanns toilet block which I had seen on a model box, however, in Australia most hobby shops only stock a couple of houses, nothing else. Looking on the be I found Hatton, they had what I was looking for, so I ordered the item online. With in a couple of weeks the package arrive. So easy, I would certainly recommend them and use them again.”

Helpful Report

Posted 6 years ago

Hattons Model Railways is rated 4.7 based on 370 reviews