Hattons Model Railways Reviews

Name: Hattons Model Railways
Rating: 4.71

4.7 Rating 370 Reviews

92 %

of reviewers recommend Hattons Model Railways

Company Reviews

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Metrics

4.7

Based on 370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01517333655

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Hattons Model Railways 5 star review on 1st August 2022

Bill Gillespie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY FRIENDLY TEAM. GOOD PRICES PAID FOR ITEMS. SUPER QUICK DELIVERY. YOU CAN NOT BEAT THEM. MANY THANKS. MICHAEL HICKS (NORWICH).”

Helpful Report

Posted 6 years ago

“The process of ordering online is very easy and the basic delivery service excellent. I would say however that the 'search' on the web site sometimes comes up with different items when the same search word has been put in. Not sure why. Overall very clear with good pictures of the products.”

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Posted 6 years ago

“Placed my first order with Hattons on a Friday afternoon, Parcel arrived first thing Monday morning, Well packaged and protected, Very quick easy service,”

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Posted 6 years ago

“Very happy with your service. Five star.”

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Posted 6 years ago

“Prompt delivery-well packaged and quality products well priced”

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Posted 6 years ago

“Hi, once again my latest parcel arrived promptly with all items in excellent condition. kind regards and best wishes for now, Don Chisholm-Smith, Tasmania, Australia.”

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Posted 6 years ago

“Christine. Thank you for sending the track and points that I purchased from you. It arrived Tuesday, it was quicker coming from England than it would have been coming from Sydney. I will certainly be ordering many more items. Regards Dennis Turner Lithgow NSW Australia”

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Posted 6 years ago

“Quick service - very pleased all round”

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Posted 6 years ago

“If it’s in stock, which it nearly always is, it’s dispatched and usually delivered within two days. Superb service so I keep coming back!”

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Posted 6 years ago

“I have always been very happy with the products and the service you have provided”

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Posted 6 years ago

“Received quickly and all good Thanks”

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Posted 6 years ago

“I have been buying from Hattons on-and-off for some years now and am totally satisfied with their products, service and very fair postage rates. Hope to continue for years to come.”

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Posted 6 years ago

“Hatton's. Excellent products at a fair price, plus great customer support and backup service. Thank you Hatton's. Cheers. James D Flynn.”

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Posted 6 years ago

“My order was dealt with quickly and delivered via DPD within 24 hours. The model (previously owned) was exactly as described - in as new condition and works perfectly. Excellent.”

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Posted 6 years ago

“Very helpful staff, prompt delivery good selection of stuff”

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Posted 6 years ago

“excellent service easy to talk to great prices”

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Posted 6 years ago

“A very good firm to deal with and reasonable prices.”

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Posted 6 years ago

“Everyone is alway pleasant and helpful. Makes for a pleasurable experience to deal with you. First port of call for me.”

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Posted 6 years ago

“Ordered the new Dapol gwr railcar, very efficient when ordered, postage only £4, very good, item arrived well packed and quick over the Christmas period, and I am well pleased with the service, thank you very much.......Dave brighty......”

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Posted 6 years ago

“Friendly service, followed by prompt delivery of items ordered.”

Helpful Report

Posted 6 years ago

Hattons Model Railways is rated 4.7 based on 370 reviews