Hattons Model Railways Reviews

Name: Hattons Model Railways
Rating: 4.71

4.7 Rating 370 Reviews

92 %

of reviewers recommend Hattons Model Railways

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Metrics

4.7

Based on 370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01517333655

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order on Wednesday night it arrived first thing this morning 15-12-18 have never had a problem with anything I have bought they keep you informed on the state your order is in all the best for the New Year to all of you yours chris”

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Posted 6 years ago

“Hi I have been on the hattons email site for several months and very happy with there site. great info and the stock is vast. last Tuesday I spotted the watneys red barrel pallets on hattons site could not believe my luck as I have several watneys trucks on my layout. went onto the sign up for an account it was so easy bought two sets of pallets. Friday the royal mail delivered my parcel so quick an packed very secure. will be buying again soon.”

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Posted 6 years ago

“Extremely helpful when I had a problem with a locomotive Sorted quickly Great service when ordering stock And competitive prices”

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Posted 6 years ago

“I have purchased several items from Hattons, and would recommend them to all collectors, first class service and delivery was very quick.”

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Posted 6 years ago

“First class goods, backed up by first class service.”

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Posted 6 years ago

“Would recommend Hattons to any model Collector, great service ,well packed,Never had a problem .”

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Posted 6 years ago

“fantastic service again very well packed great model train shop many thanks”

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Posted 6 years ago

“Quick delivery, models in good condition and excellent prices. Shall certainly deal with Hatton's again. Thank you very much.”

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Posted 6 years ago

“fantastic service great value from a great model railway shop many thanks”

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Posted 6 years ago

“Have been dealing with Hattons over many years and have never been disappointed. Latest parcel arrived yesterday on time via the courier service and very satisfied. I even went to the original shop in Smithdown Road, quite an experience, bars on the windows and piles of bits everywhere and Norman Hatton in charge so happy memory!!!”

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Posted 6 years ago

“Excellant service and products, would recommend highly”

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Posted 6 years ago

“best prices for model railway goods and first class services”

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Posted 6 years ago

“Good prices and very quick delivery of order via standard post office service.”

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Posted 6 years ago

“Hartelijk dank Christine voor de snelle en correcte levering. Top !!!”

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Posted 6 years ago

“Superb service, always prompt, thank you”

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Posted 6 years ago

“I have purchased a couple of EFE model buses recently. and - as with previous transactions - I am more than pleased with these transactions. The items were in splendid condition, well packaged and despatched/received in good time. Also postage costs were very fair. Thank you, Hattons!”

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Posted 6 years ago

“They paid fair prices for my models and added a generous extra for part exchange. The communication was quick and efficient and their catalogue is huge.”

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Posted 6 years ago

“Have bought from Hattons on many occasions over that last ten years and have never been disappointed. Prices are good, service is first class and e-mail communication faultless.”

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Posted 6 years ago

“First time dealing with Hattons.Well pleased with the service provided from ordering to delivery.Will be sure to shop again in future. Thanks to all concerned!”

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Posted 6 years ago

“Great service!”

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Posted 6 years ago

Hattons Model Railways is rated 4.7 based on 370 reviews