Hawkin's Bazaar Reviews

Name: Hawkin's Bazaar
Address: Yare House,62-64 Thorpe Road, Norwich
Rating: 4.51

4.5 Rating 1,021 Reviews

88 %

of reviewers recommend Hawkin's Bazaar

Company Reviews

Questions

Metrics

4.5

Based on 1,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Email:

help@hawkin.com

Location:

Yare House,62-64 Thorpe Road
Norwich
NR1 1RY

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Hawkin's Bazaar 5 star review on 24th October 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product I bought was lousy and went stight to the garabage bin.”

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Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

We're really sorry to hear your comments. If you contact our customer support team they can assist you further.

Posted 7 years ago

“Good value toys for Father Christmas's sack.”

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Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you so much for leaving us feedback, we really appreciate it! We take pride in serving our customers and positive feedback like yours means so much to us.

Posted 7 years ago

“Ordered 4 kids ready filled stockings. 2 x 8 year+ and 2 x 14+ plus some VR headsets (only bought these as I was onsite buying ready filled stockings). Took delivery - and guess what? - the two x 8 year+ stockings not delivered & marked as out of stock. Appalling service for a Christmas gift company. They have thousands of stocking filler gifts - would not have taken much to make up two alternatives or at least phone to offer. Would not shop here if you want your Christmas presents to arrive.”

Helpful Report

Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

We’re really sorry to hear your comments and this is something we will certainly take on board for future reference. Unfortunately, at our busiest time of year our products from time to time can go out of stock due to such a large volume of orders. With regards to the item in question as there is an age restriction, unfortunately we have no alternative when this goes out of stock. We’re really sorry for any inconvenience caused.

Posted 7 years ago

“Paid extra for next day delivery but two days later the tracking still said 'awaiting shipment'. You can only email their customer service as no phone number. When they finally replied after 2 days I was informed that as one item, out of the 21 item order, was out of stock they were waiting to refund this before dispatching the order!! No notification - nothing. Then cancelled my order without fully responding to me. My children now do not have items for their stocking due to this stupidity! What a useless service.”

Helpful Report

Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

We're really sorry to hear your comments and that we were unable to meet your expectations on this occasion. From time to time some of our items do go out of stock when we are at our busiest which can affect orders being processed. We'll certainly take your comments on board and ensure we provide a better service in future.

Posted 7 years ago

“Absolute rip off for the products (SYMA X8W) I bought the drone from your store thinking it was cheap (£120) and then I went to a drone shop and I told a member of staff I bought the drone he said how much for and I said £120 and he said that it was a absolute rip off I could've bought it there for £90 I'm not impressed at all ????????????”

Helpful Report

Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

We're sorry to hear your comments. We always try to keep our prices competitive with other retailers and we can only apologise that you feel this is the case. We will pass over your comments to our purchasing team to review the price of the item in question.

Posted 7 years ago

“I ordered two items and paid for them on hawkins website and have recieved no e-mail with conformation of my order and have not recieved my goods in the time stated. whats going on? will not use this company again.”

Helpful Report

Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for your comments. I'm really sorry to hear you haven't heard anything about your order. Unfortunately we cannot find an order associated to you, however you can email our customer support team who will be happy to assist you further.

Posted 7 years ago

“Very good service delivered as promised in the time slot ???? .”

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Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for leaving us feedback, we really appreciate it! We take pride in serving our customers and positive feedback like yours means so much to us!

Posted 8 years ago

“Always a good shop, my children are now grown and have children of their own. I am now shopping for my children with the hope that they have as good a time with the toys etc as their dads did.”

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Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for leaving us feedback, we really appreciate it! We take pride in serving our customers and positive feedback like yours means so much to us!

Posted 8 years ago

“Everything as expected, parcel well packaged and arrived exactly when expected.”

Helpful Report

Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for leaving us feedback, we really appreciate it! We take pride in serving our customers and positive feedback like yours means so much to us!

Posted 8 years ago

“I've not received the goods yet, a considerable time past the quoted 10 working days to deliver the product.”

Helpful Report

Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to make us aware of this, please look out for an email from our Customer Support team who'll endeavour to put this right for you.

Posted 8 years ago

“Very lovely staff and the gift i got was great value”

Helpful Report

Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for leaving us feedback, we really appreciate it! We take pride in serving our customers and positive feedback like yours means so much to us!

Posted 8 years ago

“Prompt efficient service delivery excellent - cant comment on products as bought for Xmas presents although purchased the same last (filled stockings for kids) they were a great success and great value for money”

Helpful Report

Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for leaving us feedback, we really appreciate it! We take pride in serving our customers and positive feedback like yours means so much to us!

Posted 8 years ago

“Quick delivery good choice of novelty priced items and very easy to order”

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Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for leaving us feedback, we really appreciate it! We take pride in serving our customers and positive feedback like yours means so much to us!

Posted 8 years ago

“I was very happy with the product I brought and will be buying from you again Thank you xx”

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Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for leaving us feedback, we really appreciate it! We take pride in serving our customers and positive feedback like yours means so much to us!

Posted 8 years ago

“I ordered three items on line on Saturday 5th November to be collected from my local store, but had heard nothing by Friday 11th November so rang the store to be told the order was there, and someone must have overlooked it and not let me know! Not good.”

Helpful Report

Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for leaving us feedback, we really appreciate you taking the time to provide us with your comments, whether it be good or bad and it will help us communicate with the stores and re implement the procedures in place.

Posted 8 years ago

“I knew what I wanted and you satisfied my request”

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Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for leaving us feedback, we really appreciate it! We take pride in serving our customers and positive feedback like yours means so much to us!

Posted 8 years ago

“Good price, quick delivery.”

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Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for leaving us feedback, we really appreciate it! We take pride in serving our customers and positive feedback like yours means so much to us!

Posted 8 years ago

“Motorbike was described as die cast metal but is mostly plastic”

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Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for leaving us feedback, we really appreciate it! We take pride in serving our customers and positive feedback like yours means so much to us!

Posted 8 years ago

“Parcel arrived quickly. Grandson is very chuffed with the drone.”

Helpful Report

Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for leaving us feedback, we really appreciate it! We take pride in serving our customers and positive feedback like yours means so much to us!

Posted 8 years ago

“I like to buy these pre-filled Christmas stockings from Hawkin's Bazaar, saves me the task of wondering what to put in and there's always fun, novelty items in there.”

Helpful Report

Posted 8 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for leaving us feedback, we really appreciate it! We take pride in serving our customers and positive feedback like yours means so much to us!

Posted 8 years ago

Hawkin's Bazaar is rated 4.5 based on 1,021 reviews