healthPiper Reviews

Name: healthPiper
Rating: 4.98

5.0 Rating 295 Reviews

100 %

of reviewers recommend healthPiper

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About healthPiper:

The healthPiper system provides the patient simplicity, control and respect, while at the same time making the advice and guidance of your clinician as instantly and effortlessly available as possible. We did it by carefully harnessing mobile technology to turn an aggravating experience into a satisfying one. Using healthPiper, you sign up, meet with your clinician via video chat, agree on a treatment, and have your medication shipped to your door. We track how you are doing via our mobile app, and your clinician is available throughout the day and most weekends to promptly answer questions via instant message, and adjust treatment as needed, collaboratively. Treatment the way it should be. Simple.

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Phone:

(310) 208-1744

Email:

support@healthpiper.com

Anonymous

Anonymous // 01/01/2019

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“I have been using healthPiper for a year now and I can honestly say I’m so happy I found it! The service is amazing, its so convenient and you can chat with the doctor whenever you need to, instead of having to schedule an appointment, get stuck in traffic, wait in the office, etc,... especially now with this pandemic going on. The staff is very friendly and always willing to listen and answer any questions they can. I really like Dr. Freedman, he will always listen to you and genuinely cares about helping you feel better and finding the treatment that works best for you. I would absolutely recommend healthPiper to anyone.”

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Posted 4 years ago

“I have suffered from depression and anxiety for over 20 years. During the start of the pandemic it was getting worse, and I was unable to get an appointment with any doctors locally. I did a lot of research on line and came across health piper. I was very skeptical at first, what kind of care would I get from an online service and was it legitimate. To my surprise it has been nothing but perfect from start to now. I have been using health piper for 6 months now and I couldn’t be happier. I have access to my dr 24/7. I have medication sent directly to me. In combination with another online therapy I now have a therapist I talk to weekly (more often if I desire) and a dr that can write prescriptions all on my phone or tablet or computer and I have access 24/7. For someone who has “white coat syndrome” and has a difficult time visiting a conventional dr at their office, this works perfect for me. I would 100% recommend health piper and have to several friends and family members. Thank you to the entire health piper team for helping me through a very difficult time and keeping me going. It is very much appreciated. Use with confidence!”

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Posted 4 years ago

“At the beginning of 2020 I had hit rock bottom, but couldn't bring myself to go see a therapist. That's when I found healthPiper, and got to work with Dr. Freedman. Dr. Freedman and the rest of the staff are amazing, great follow thru, regular check-ins and just a text away if you need anything. Since I started using the service, and the help I received, I am a 100 times better and have been able to handle not only the pandemic, but other major life changes beautifully. I can't recommend the service enough.”

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Posted 4 years ago

“I needed help with my alcohol use and didn't want to go to a facility. I tried to stop drinking on my own but just couldn't seem to do it. I searched the web and discovered Healthpiper. After an interview and dicussion, I was prescribed medication to ease my alcohol addiction. The process is easy and understandable. More than anything they DO NOT judge, as I've slipped a few times. They are respectful and compassionate. I really owe them a debt of gratitude for helping to save my life.”

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Posted 4 years ago

“Profession beyond compare.”

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Posted 4 years ago

“I started using healthPiper during a time when I lost my job due to emotional struggles and stress. Traditional psychiatrist visits were inconvenient for me, and finding the right medication with in-person visits was a hassle. I never had health insurance for long because it was difficult for me to hold down a job. Plus, I often lacked the ability to follow-through with appointments or motivate myself to attend. I was relieved to speak with Dr. Freedman to understand the root of my problems and have a streamlined telemedicine visit. The healthPiper app resembles a continuous text conversation, but with doctors that are invested in your care and check to how you’re feeling. Previous in-person treatments were not addressing the cause of my stress, self-doubt, and sensitivity. However, Dr. Freedman was thorough and supportive while adjusting my medications and dosages - all from my cell phone! Messaging was great, as I can easily send notes or symptoms as I feel them. For someone who struggles with mental health and accountability, I highly recommend healthPiper. The talented team goes out of their way to ensure you get cheaper medications, quality care, and accurate diagnoses. I have tried other similarly marketed tele-psychiatristy apps, but HealthPiper was the first to treat me like a real person. I’ve come to understand my patterns in a way I never recognized before, which has allowed me to work on them in a more productive way. The path to self-growth starts here!”

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Posted 4 years ago

“Dr. Freedman has been immensely helpful in guiding me back to stability and Ben has been on top of all the things I could’ve dropped the ball on. I credit their support to my current productive and happy mindset. I was pretty wary of telehealth providers after a few appointments with doctors who seemed more interested in writing prescriptions and treating symptoms than working at a core problem. It’s hard to imagine a doctor could get to know you in 15 minutes, right? During our first appointment it was clear that Dr. Freedman is not one of those doctors - he had a surprising amount of insight into my specific flavor of depression and anxiety and after an hour or so I was able to leave the call with actual constructive input and mechanisms to help me help myself. As I continued my correspondence with Dr Freedman, Ben was a constant support making sure I had my medications taken care of and payments issued on-time - all the things that can make it hard to sustain treatment when you’re struggling. HealthPiper is a great program that helped me course correct and maintain. I think today might look different if it weren’t for them.”

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Posted 4 years ago

“After having my first child, I was overwhelmed with feelings of hopelessness, incompetence, and despair. I remember just sitting at home, crying, feeling so terribly alone. I didn’t know what was wrong with me, and why I didn’t bounce back like my friends had, who also had kids. I sought help from both a counselor and a psychiatrist, but no one mentioned the diagnosis “postpartum depression,” and the meds they put me on just made my symptoms worse. I got to the point that I was crippled by my panic attacks and wasn’t sleeping at al. It wasn’t until I found healthPiper that things turned around. The convenient, online format really appealed to me, since I was breastfeeding on demand and had difficulty leaving my infant. I found it to be much cheaper than the psychiatrist that I was currently seeing, not to mention the counselor. And, the care I received was unmatched. I was finally diagnosed correctly with postpartum depression, and was prescribed medications that really helped me. I started sleeping again, and my panic attacks and the severe depression went away. I felt like I could be happy again. It made all the difference in the world to me. I would highly recommend healthPiper for the quality and convenience of care. It made such a huge difference in my life. I have just had my second child, and am absolutely astonished at how different my postpartum experience was with her than with my first. Thanks to healthPiper, I am enjoying these first few months with her without being crippled by panic attacks, debilitating despair, or sleepless nights.”

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Posted 4 years ago

“These guys are very helpful. If you have any questions they get back to you in a good pace. They are here to help you. They helped me a lot figuring out what I need.”

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Posted 4 years ago

“Dr. Freedman & Natalie are both so nice, professional, & respond quickly! He listened to my needs & is helping me enjoy my pregnancy by prescribing me the right medication. I've never experienced such fast & kind psychiatric care. 10/10 recommend.”

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Posted 4 years ago

“Dr.Freedman is a great doctor, and I was in desperate need for help with my anxiety, I highly recommend healthpiper!!”

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Posted 4 years ago

“When I first came across HealthPiper App from Google searches I had been looking for a local doctor I could see. Unfortunately during the pandemic that became basically impossible, I was directed instead to alternative options and HealthPiper stood out among the rest. At first I thought, this has got to be a scam. Or illegal. So being the analytical person I am I did about two days of research on the company, the doctors involved and I came to realize that they were legitimate and perfect for a person like myself. I’ve had several bad; some would say traumatic experiences with doctors and medical professionals so having a reliable service in which I have access to web calls with some amazing UCLA doctors and professionals was great. The first video call with Dr Nik was amazing, he immediately made me feel comfortable because I was very intimidated and became anxious right away. Once he started talking about who he is, what he believes in regarding medicine and how he could help me in my studies. I was experiencing a lack of focus while taking my masters classes in advanced non linear editing and motion graphics. I spoke with the doctor for over an HOUR, I’ve never had a doctor give me more that 8 mins of their time and about 30 mins with a psychiatrist/ psychologist. I was very much amazed at how excellent the doctor was. That extends to the entire staff, Natalie; the person I first made contact with was just as dedicated to helping the patients. She even went as far as calling local pharmacies in my area and getting me a goodrx coupon making my RX $25. That definitely helped me tremendously because I’m focusing on school at the moment and not working as much due to the Covid pandemic. Well; what else can I say to anyone trying out HealthPiper; go with your instincts; do some research; and you’ll see that HealthPiper is a good model for medicine and I think it’s going to make some major positive changes in the near future because it already has for me. It’s been almost a month with them and I can say; I’m kicking butt in school; focused on my work for about 12 hours a day and it’s nice to get messages from the doc asking how I am doing and if I need anything. Knowing they are around all the time is great and helpful for my psyche. They’ve given me peace of mind. How can I put a price on that. If anyone else out there wants to try them out I think you will be pleasantly surprised. I wish they could be my permanent general Doctor too and dentist etc. but for now I’m grateful to be doing excellent in life and triumphing in what I’ve set out to do. Thanks from the bottom of my heart HealthPiper. It’s nice to see medicine and tech advancing with me. Blessings to anyone out their searching def give them a try. This review comes from the heart.”

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Posted 4 years ago

“I was very nervous about seeing a psychiatrist in general, so seeing someone online seemed easier to me, though I must admit I was skeptical at first. I cannot say enough good things about Health Piper, Dr. Freedman, and Emily! I am so thankful I gave this a try! Everything works on your time line, they are incredibly responsive and genuinely want to help you. Dr. Freedman wants his patients to be happy and in good mental health all the time. If you have not written them in awhile they reach out to check on you, and they are constantly willing to adjust medications based on your current needs. I am so thankful to have such an amazing team behind me, I wish all healthcare could be this easy!”

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Posted 4 years ago

“Amazing services, quality care and dedication. I was skeptical at first, but Dr. Freedman has been exceptional! He spent 2 hours assessing me over FaceTime and spent several meetings figuring out my needs, and diagnosis, finding the right medication, to fit my needs. He carefully managed dosages, and was constantly in touch with me., being super careful to monitor for any side effects, always making sure i was cared for. Whenever I had questions, he answered it in a timely fashion.”

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Posted 4 years ago

“very helpful app and life changing. :) i would recommend, very insightful info from the doctor on how to view/manage my symptoms and medication.”

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Posted 4 years ago

“Dr Freedman and his staff are beyond amazing! My life has been completely different shortly after I started started treatment with him and words just are not enough to express how extremely efficient and knowledgeable he is. After our first consultation I felt better than I have in years because I felt like he truly listened to my concerns and understood without me having to go into dragging details. I have seen several doctors in the past and he has been the only one to properly diagnoSe and treat my Symptoms. I was in a really dark place for years before I met Dr Freedman and in a matter of weeks I was able to get my life back on track, I was happier and I slowly saw the darkness turn to light again. He has not only saved my life but has given me hope again and for that I am eternally grateful and have recommended him to every and anyone I know who can use his help. I really use to hate doctors visits and his online chat system was absolutely perfect, particular in these days with this current pandemic. If ever prescribed any medication It is dosed properly and there is never a wait time to get my prescription. Thank you Dr Freedman and Emily for your help, your professionalism, and your honest feedback!”

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Posted 4 years ago

“Words can’t express how grateful I am for this service. They will always get back to you, they never leave you hanging. The initial meeting is extremely thorough, I never once felt rushed. Dr. Really takes his time to understand your psychiatric history , and listens to your own opinions regarding treatment and takes it into consideration, never once felt like I was being forced to take something. I really love this service and recommend it to anyone who wants compassion, reliability, and convenience.”

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Posted 4 years ago

“Found Dr. Freedman/healthPiper after having kaiser for a few years. I had Anthem/private psychiatrist before that. He started healthpiper which is an inventive way to treat psychiatric disorders. I've been in therapy and had Many MDs since I was a teenager. Had therapists as a child due to life circumstances. Dr. Freedman is the only other doctor I've had in 10 years who was able to help me. He is non-judgmental, kind and for someone who prefers female doctors, I don't care either way with him. I feel safe. As someone who is non-binary and was high functioning in corporate america, he helped me function and find my true passions. He can provide video and phone appointments and is always available. I wish mental health care was like this everywhere. Especially here in California, and the greater US. I often felt like a number or a dollar sign. However, even if I found a good psychiatrist/psychologist it was hard to fit around my work schedule. His model is great for someone like me with complex, life long yet manageable conditions. He has helped me be stable in my career and live a full life. For me, my cats and my husband: thank you healthPiper. It is affordable and while maybe a little more than a co-pay, you have Wraparound care. HealthPiper actually seems to care about me as a person, what my patterns are and help me get the medication I need. Emily his assistant is also lovely, responsive and professional.”

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Posted 4 years ago

“As a traveling RN, I have found it very difficult to find Doctors that will take on a new patient for treatment of ADHD. Luckily, while working in California, I came across Health Piper. Health Piper is specific to helping those with ADHD and can all be done by video session and following up via text message. The staff are very friendly and Dr. Freedman is a superb psychiatrist! He is very quick to respond, highly knowledgeable and actually listens. The app along with the symptom scanner is an easy, and efficient technological instrument that really allows for fast, and direct healthcare at your fingertips. I can’t say enough great things about HealthPiper! I highly recommend them!”

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Posted 4 years ago

“I have been Dr Freedman's patient for 5 months and it is the first time that my meds have worked so well. I have been to several psychiatrists over the years, but none of them were able to get my meds right. Dr Freedman was able to adjust doses and meds within the first three months. The last two months have been the best in my life. He is very intelligent, compassionate and thorough. I love the Healthpiper platform. Messaging works almost better than in-person visits because his response time is so fast. Dr. Freedman always gets back to me within one day, and often times within a few hours. I will stay with Dr Freedman as a patient for as long as he is working. He is a pharmacological genius and an overall great doctor. I highly recommend him.”

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Posted 4 years ago

healthPiper is rated 5.0 based on 295 reviews