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healthPiper Reviews

5.0 Rating 295 Reviews
100 %
of reviewers recommend healthPiper
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About healthPiper:

The healthPiper system provides the patient simplicity, control and respect, while at the same time making the advice and guidance of your clinician as instantly and effortlessly available as possible. We did it by carefully harnessing mobile technology to turn an aggravating experience into a satisfying one. Using healthPiper, you sign up, meet with your clinician via video chat, agree on a treatment, and have your medication shipped to your door. We track how you are doing via our mobile app, and your clinician is available throughout the day and most weekends to promptly answer questions via instant message, and adjust treatment as needed, collaboratively. Treatment the way it should be. Simple.

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Phone:

(310) 208-1744

Email:

support@healthpiper.com

healthPiper 5 star review on 29th July 2022
Danielle
healthPiper 5 star review on 7th May 2021
Tania
healthPiper 5 star review on 30th April 2021
John
healthPiper 5 star review on 26th April 2021
Susie
healthPiper 5 star review on 25th April 2021
Evan
healthPiper 5 star review on 24th April 2021
Kirk
Anonymous
Anonymous  // 01/01/2019
Stuck in LA because of COVID-19, I knew I would run out of medication before we could return home. An online search turned up healthPiper and the description sounded way too good to be true. There had to be a catch. Incredibly, the site claimed they didn’t even take your credit card number until after the consultation, diagnosis and suggested prescription. Doubt gave way to a glimmer of hope. And curiosity. Give it a whirl? Why not? At www.healthpiper.com I answered a few basic questions and was soon (within minutes) interacting online with the Doctor’s informative and caring concierge, Emily, who helped me describe my situation in the detail Dr. Freedman would need. I then took a standard survey and we picked a time and date for my online consultation. The secure video software on healthPiper.com worked flawlessly even without using the downloadable app. I talked with Dr. Freedman over the space of perhaps 50 minutes or so. He is thorough, while making me feel comfortable in the virtual space. By “thorough” I mean he never jumps to conclusions. He always asks the questions he needs answered to double check his understanding and seek insights. If you’ve seen more than one doctor in the past, you may be as awed as I was at this man’s medical professionalism. Dr. Freedman displays a demeanor of integrity and compassion together with vast knowledge, and deep insight of a degree I have encountered but rarely over the years. Furthermore, you stay under his round-the-clock care via online chat – you can ask questions and update Dr. Freedman on your condition instantly. He and his assistant are quick to respond to your concerns. Try getting that without being a billionaire celebrity! Through healthPiper.com, Dr. Freedman’s precious – to me priceless – medical expertise and vision are, IMHO, pioneering the healthcare we’ll all need for the 21st Century. Such professional yet personal wellness support recalls the face-to-face family doctor experience you see in old movies, now invisibly amplified by technology to bring effective care that’s more affordable to more people without compromise. I feel as privileged as I am relieved to have seen the future – and in the midst of the new Corona situation, to boot. More than that, I feel part of something exciting.
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Posted 4 years ago
Amazing App and the whole idea about getting a psychiatrist/mental consultation and prescription for medication if needed in so convenient and modern way! Using it for more than 3 months already and completely satisfied! And Dr.Freedman is the best specialist in this field!
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Posted 4 years ago
Health piper is a really unique platform that is good to get answers and address concerns in a much quicker fashion. The staff was great. I like how easy things are as well in terms of payment and access to a he doctor.
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Posted 4 years ago
I decided to go into detail because if you see this and can relate, there is help and you don’t need to suffer. HealthPiper and Dr. Freeman genuinely saved my life a few years ago. 2010 -2017 was a rough time. In 2010, I had just finished aggressive cancer treatment, that left me unable to have children, when my husband of 12 years decided he wanted a divorce, My grandma/best friend had died 3 months earlier, and our dog died 2 weeks later (peacefully, but it was a shock. He was my constant companion) and within a few months, life as I knew it was over. By the end of 2012 I had lost my job, by the end of 2013 I had lost my home. I filed for bankruptcy and then I fell apart. I was in pain every day but I felt like I could treat my symptoms naturally, and tried every supplement, tea and diet there was. I could not function. I felt paralyzed by fear. By 2015 my life was out of control (I didn’t know it was anxiety then). I had to drink a bottle of wine just to pass out for a while because I was so afraid to sleep (my brain went into overdrive as soon as my head hit the pillow, and even when I could sleep I would wake 2 hours later with my heart racing) My panic attacks lasted for days. sleeplessness, shaking, crying, heart palpitations. I also wasn’t leaving the house for months at a time. I had a complete breakdown and was about to be evicted. No one understood what was happening, especially me. Naturally my folks were worried. After probably 5 other suggestions, in 2017, my mom sent me the link to HealthPiper. I was desperate but fear kept me from leaving my house. I was able to do a remote visit from home with Dr. Freedman and i realized very quickly that this was much different than talking to my GP. Dr Freedmen understood what was happening and worked with me to find a treatment that worked. It took a while but at each step I felt better. Within 2-4 months of finding the correct medication I began sleeping a little longer. And I began working out in a private Pilates class, I would go for drives, and then I finally went grocery shopping and began doing that every week (supermarkets were my main panic attack trigger). I was eventually able to go back to work, and today I have an amazing job and rent a cute house. I yawn like I used to (if you’ve ever had sleep anxiety you know how good it feels to yawn 🙂). and both my optimism and outgoing nature have returned. I haven’t had a panic attack in 2 1/2 years. I just feel good and I am genuinely content and happy most days. I realize this is a novel but I’m hoping i can help someone. If you are reading this and feeling similar, Please ask for help. If you feel stuck or scared or even too apathetic to care, this app is a lifeline. I wish I hadn’t waited so many years to see a psychiatrist. Thank you Dr. Freedman 🙂 you really changed my life and I appreciate you more than you can ever know.
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Posted 4 years ago
I have been with them for over a year now. The customer service is top notch. I have been nothing but impressed from the beginning. I highly recommend HealthPiper.
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Posted 4 years ago
I love how convenient it is to get my medication shipped directly to me every month. Dr. Cheng has been so helpful and understanding; she even checks in with me periodically to make sure I'm doing okay. Emily also does a great job as the concierge. This is a great service that I would definitely recommend to anyone struggling with mental health issues.
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Posted 4 years ago
I love how convenient it is to get my medication shipped directly to me every month. Dr. Cheng has been so helpful and understanding; she even checks in with me periodically to make sure I'm doing okay. Emily also does a great job as the concierge. This is a great service that I would definitely recommend to anyone struggling with mental health issues.
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Posted 4 years ago
Dr Freedman and his team are kind and compassionate. They work with any schedule and are available all the time. I could not be happier with the help his office has provided me and highly recommend him to anyone looking for this kind of mental care. As a touring professional the mobile app is very easy to use and helpful. I find it great to be able to communicate with my doctor all the time while I am out on tour.
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Posted 4 years ago
I would definitely recommend HealthPiper to anyone seeking a psychiatrist! I think the initial worry is that using the app would seem impersonal but actually, it’s quite the opposite. Instead of waiting to see your doctor once or twice a month, I can message Dr. Freeman on the app and will get a quick response to any concerns or questions I might have. It’s convenient in scheduling and my first video chat was very insightful and personal. I felt more relaxed being in the comfort of my own home for it as well. My experiences with therapists and doctors in the past felt very sterile in comparison. The prescription process is easy and they make sure to get you the best possible price at your local pharmacy.
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Posted 4 years ago
Where do I even begin... I have always struggled with depression as far back as middle school. The run of the mill antidepressants mostly did the trick. However, after the birth of my second child I was “” that close to checking into a psychiatric hospital because I wanted to stop living. I tried to see psychiatrists and all the wait lists went out at minimum 3 months. I would probably be dead by then. Somehow I stumbled across healthPiper and I shed a tear now thinking where I might have been without my doctor. It took months and months and tons of medication changes to be here today. Although, $100 is hard to spend every month I will never regret that coming out of my bill pay. Dr. Cheng replied quickly and honestly. She let me suggest medication and gave me pros and cons. She is wonderful. I don’t think my mental health would have recovered without them. Thank you for reading and things can get better.
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Posted 4 years ago
Dr. Freedman is everything I was looking for. He helped me when I was in need of a prescription ASAP for my anxiety. Dr. Freedman video chats and he is available via text through the app 24/7. I am very thankful for this help. Would definitely recommend his services. I got my prescriptions the same night I met with him after the video chat!
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Posted 4 years ago
HealthPiper is a fantastic service having used them for several months to better treat my OCD. The doctor and staff are helpful, quickly responsive, and provide high quality care. I am so grateful to have found this service.
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Posted 4 years ago
One of the best experience I ever had. Very knowledgable ,friendly & professional team. Dr. Joshua Is always available no matter when & Always answer my questions in the shortest time and always check out to see how am I doing. Very blessed to find them.
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Posted 4 years ago
HealthPiper has helped me tremendously in caring for my mental health. There is no waiting or worrying or hidden fees; instead, it’s just you connecting with a real doctor who actually cares about your wellbeing. I’m beyond grateful to have Dr. Freedman and Ben, his assistant, just a message away; my chat box with them is a safe space, and that gives me the peace of mind that everyone deserves to have.
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Posted 4 years ago
I receive treatment from Dr. Freedman, and the experience has been excellent. Scheduling my first visit was easy, and I received a detailed diagnosis with a treatment plan that was implemented right away. His use of technology as a way for me to ask questions, renew prescriptions and get a consult is a big plus. Previously, I was always having to schedule my last doctor in-person and was frequently kept waiting. This has all changed for the better with Dr. Freedman and the exceptional service delivered by his staff, significantly improving my quality of life. I'm much appreciative and wanted to share my experience for others who are looking for help as I was.
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Posted 4 years ago
Convenient. Confidential and always available. HealthPiper has been an awesome experience and always makes me feel like I have access all the time when I have questions or needs.
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Posted 4 years ago
Dr. Freedman has been wonderful. The app and service is very convenient and really helped me through a difficult time. I highly recommend Healthpiper!
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Posted 4 years ago
I've been through several psychiatrists and I can say with 100% certainty that Dr Freedman has changed my life for the best. I was ready to give up entirely with looking for help and ready to accept that life was the way it was and I was beyond help. I found the Healthpiper app and thought I would give it one more shot, and immediately, without hesitation Dr. Freedman was on the other end listening to my story, and offering advice. He was nonjudgmental and most important I could tell he was invested in me and my mental health. Before i paid for any services, and before we met in person, I knew i could trust him, and I knew he would help. When we finally did meet we talked more about my personal struggles and he proceeded to give me advice. No nonsense advice i had gotten before from other psychiatrists who could care less, but actual ways to reprogram myself to deal with my anxiety. Speaking with Dr. Freedman, partnered with the medication he has given me, I am an entirely new person. I am happy. I haven't struggled with my Anxiety or PTSD to the extent that I was before and I really feel like I have been given the life I wanted to have. With the Healthpiper app, I have 24/7 communication with Dr. Freedman and his team, and he always responds in a timely manner. I want to thank Dr. Freedman and his staff for taking such great care of me and my mental health, and changing my life for the best.
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Posted 4 years ago
healthPiper is the model for how health care should work. I was tired of navigating the complicated and time consuming insurance process of going through a therapist to get a recommendation for a psychiatrist (and the cost of it). I found healthPiper on Google and reached out- I received a response from Ben shortly after, and had my first appointment with Dr. Freedman a few days later. Dr. Freedman gave me an incredible framework to explain my brain chemistry, diagnosed me, and helped carefully titrate my medication. Dr. Freedman and Ben have been readily available for any questions or thoughts I have had (which is many, due only to my, and check in regularly to see how you are doing. I cannot express my gratitude enough for the team and how, with healthPiper's help, I have actually been able to manage my anxiety for the first time in my life! I could not be any happier with the service and look forward to continuing my relationship with the team.
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Posted 4 years ago
HealthPiper is a brilliant way to stay in contact with your psych when you need them most. I find regular sessions are often too much time for what I need. It’s nice to be able to spread your session out over the month and really use the time effectively. Responses are very prompt and helpful. This is the future. Highly recommend It. Can’t believe I ever did things differently before. It’s kind of like a current iPhone Vs. a flip phone. No comparison. Try it. You’ll see what I mean.
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Posted 4 years ago
healthPiper is rated 5.0 based on 295 reviews