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healthPiper Reviews

5.0 Rating 295 Reviews
100 %
of reviewers recommend healthPiper
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About healthPiper:

The healthPiper system provides the patient simplicity, control and respect, while at the same time making the advice and guidance of your clinician as instantly and effortlessly available as possible. We did it by carefully harnessing mobile technology to turn an aggravating experience into a satisfying one. Using healthPiper, you sign up, meet with your clinician via video chat, agree on a treatment, and have your medication shipped to your door. We track how you are doing via our mobile app, and your clinician is available throughout the day and most weekends to promptly answer questions via instant message, and adjust treatment as needed, collaboratively. Treatment the way it should be. Simple.

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Phone:

(310) 208-1744

Email:

support@healthpiper.com

healthPiper 5 star review on 29th July 2022
Danielle
healthPiper 5 star review on 7th May 2021
Tania
healthPiper 5 star review on 30th April 2021
John
healthPiper 5 star review on 26th April 2021
Susie
healthPiper 5 star review on 25th April 2021
Evan
healthPiper 5 star review on 24th April 2021
Kirk
Anonymous
Anonymous  // 01/01/2019
HealthPiper is a complete life saver. I suffer from extreme ADHD to the point it impacts my ability to parent, work, function. Throw on a pandemic, homeschooling, a career change due to pandemic, new medical insurance due to career change- it’s miserable. I spent 3 days calling every place in my new insurance network (discovering no one is taking new patients or their wait lists are 9-12 months out), then calling every place in the state of Minnesota just to get any care and treatment and swallowing the fact I’ll have to pay $$$’s out of pocket. Then finding out that the wait lists are still insane (6+ months for intake appointments- not even for testing or treatment). It felt hopeless. Absolutely hopeless. Through a lucky Google search I discovered HealthPiper. I reached out on a Friday evening when most clinics are closed. Karina responded immediately and when I explained my situation, she booked me with Kim for that Sunday. Less than a 48hour wait. I was taken care of and met with Kim. She was absolutely amazing. I felt heard, validated, understood, and truly cared for. After our apt she immediately followed up with the plan we had agreed upon at our appointment and I was receiving treatment less than 48hours from when I had originally reached out to HealthPiper. My kids have their mom back. I have my life back. I can not thank HealthPiper and the entire staff enough. You guys are positively changing lives in ways the standard “sick care” system is incapable of due to the numerous hurdles they set up for us all. You have my full support, business, and best believe I will be referring as many people as I can to you as I know so many are in need of care right now and are unable to access it in the current system.
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Posted 2 years ago
It was my first time using the Healthpiper app. At first, I was skeptical, to be honest. I decided to give it a go. The service I found is superb! There was no wait for an appointment. The application was super fast and easy to fill out. These guys are superheroes! They found an appointment with a doctor within 24 hours. My experience with a doctor I was assigned to was phenomenal. Dr. Soh is a very knowledgeable psychiatrist. He was very kind, understanding with a charming personality. I enjoyed our video chat. The information he conveyed I found extremely useful and relevant. Moreover, it was pretty precise to my personal needs. I am impressed with the service I received from their concierge Lauren. I also really appreciate Andrea, whom I enjoyed chatting with last night. She set everything up to get my appointment ready seamlessly. I am delighted with the experience I received from Healthpiper. I would strongly recommend its services with incredibly talented Professionals on staff.
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Posted 2 years ago
I have been using healthPiper for a couple years now, and it is by far the best mental health support I’ve ever had. Dr. Freedman is caring, intuitive, and always responsive. The accuracy of his diagnoses and prescriptions have had such a beneficial impact on my life—I truly couldn’t be more grateful for having found this platform.
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Posted 2 years ago
When going down the traditional route, my physician referred me to an office that wouldn't be able to see me for "quite some time." I figured there were better options today. Found healthPiper via google search and their service and care have been outstanding. healthPiper is the all around better route.
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Posted 2 years ago
HealthPiper is an amazing service. It was a relief to be able to communicate directly with the doctor, when needed. The application was very easy to use and shutting off the service was very easy as well. This is a great way to learn about your mental/emotional state and how to make the most out of any given moment.
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Posted 2 years ago
I strongly believe that healthPiper saved my life. Best decision I’ve ever made in life and I honestly don’t think I can ever back to traditional appointments.
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Posted 3 years ago
HealthPiper has set the standard in healthcare - simple interface, highly trained practitioners, real time responses…I can’t say enough good things about my experience. Thank you Dr Rain and Cara! I wish I would have found you all sooner but I’m very glad I have your help now!
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Posted 3 years ago
I really like HealthPiper. It made it so easy for me to get in touch with a doctor, when I really needed, without a long waiting time. Joey and the team were really helpful taking me through the process and also Joey always sends my prescriptions on time. Dr.Kumar is really helpful and I'm very much lucky to have him as my doctor. He helped me find out the correct medication for me. This helped me so much to be my self again and live a normal life.
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Posted 3 years ago
Love this company! I was not sure what to expect when I booked the first consultation but from the start Dr. Kumar put me at ease and really listened to all my concerns before moving forward with treatment. He worked with me on figuring out the dosage that worked best for me and since starting the medication my life has significantly improved for the better. Not having health insurance sucks but this company makes it easy and could be a lifesaver for those seeking to get treatment but get discouraged when worrying about all the expenses that come with it. With Health Piper, It's a flat fee that never changes and they always notify you before the charge. The communication part is also amazing, whenever I have a question or concern, I just text Joey through the app and he always responds in a quick and timely manner (even on the weekends!). I can't recommend this service enough. Thanks for everything!
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Posted 3 years ago
I was so nervous to make an appointment with a psychiatrist to begin with let alone online. It was the best decision I could have made. They were more then helpful, even after a pharmacy gave me such a hard time(in minutes I was able to contact Ben and he resent it to another pharmacy for me). Dr. Kumar was easy to talk to, thorough and made me feel very comfortable. I am amazed at how efficient they are, and to have a doctor's office get in touch with you minutes after leaving a message when it usually takes days is amazing. I would 100% recommend HealthPiper to anyone that is in need. You will not be disappointed.
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Posted 3 years ago
Hands down best service out there and absolutely life changing! I've tried every telehealth service available and healthPiper is the most responsive, reliable and professional one available by far! Great staff and the most kind and knowledgeable providers I have ever worked with! I'm so grateful to have found them!
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Posted 3 years ago
healthPiper has greatly exceeded my expectations of how doctor’s offices normally operate. When I need something, their response time is incredibly quick. Dr. Kumar has been very helpful in prescribing and managing my medications and my concierge, Natalie, goes above and beyond when it comes to client service. She is also very proactive in providing me with useful information that I wouldn’t have thought of otherwise. Overall, healthPiper makes getting my medications and navigating my pharmacy much more effortless.
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Posted 3 years ago
HealthPiper is convenient and the doctors are very accessible. I work long hours and travel often, but I can always get a quick response.
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Posted 3 years ago
I found HealthPiper by doing a Google search several months ago. I had never used an online health service before and didn't know what to expect. The other online medical services were asking between $400 and $500 a month.... and then I came across HealthPiper, thank God! They made it extremely easy to sign up and to get started. I had my hour long session with my doctor, and BOOM, my requested medication was at my pharmacy within hours. The medication I wanted to get back on was not one that HealthPiper could mail from their own pharmacy, but not a problem. They called in a RX to my pharmacy of choice....and not only did they call it in, they did their due diligence and informed me that my insurance may cover the medication (I had no idea that it did) so the doctor submitted a preapproval to my insurance at absolutely no extra cost, and to my surprise, my RX WAS covered...I can't thank them enough! In a very hectic world, HealthPiper make my life so much easier!!
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Posted 3 years ago
HealthPiper is the best service I’ve ever used. It’s truly an on-demand psychiatrist - an excellent doctor(MD, not an NP like other services) is assigned to you, and you meet one on one with them virtually for your first appointment. For as long as you’re a patient with HealthPiper, they’re right at your fingertips. You can contact the doctor anytime 24/7 and receive a swift reply. Additionally, it’s refreshing to finally have found a doctor that treats me like a respectable human being, who listens to me, and always makes sure I’m seeing a reduction in my symptoms and improving my quality of life no matter what. My medications are sent in to my local pharmacy on time every month, just like a local doctor would do. I would recommend this service to anyone in need of high quality mental healthcare!
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Posted 3 years ago
I started using healthPiper about 3 months ago and it's astounding how much my life has changed since then. Firstly, the initial consultation I had with Dr. Kumar was incredibly thorough - he made sure that I felt comfortable and that I was able to share all of the things I was struggling with. He made sure to ask questions and dig deeper to make sure he had a complete understanding of my mental health, my support system, my health history. It was an incredibly enlightening visit and at no point did he seem to indicate that medicine only would solve my problems, especially with anxiety. He really recommended a complete and holistic approach to bettering my mental health. Meeting with him was a great first step in moving towards a healthier lifestyle. He is quick to respond to any questions that I had after our meeting and was very helpful during the time I was getting acclimated to the new medicine and was able to guide me to find the dose that was right for me. I love how easy getting refills is with healthPiper. Haley, the healthPiper concierge, is amazing. She responds very quickly to messages, is always on top of making sure my refills go through on time, and every interaction I have with her has been so pleasant. It is obvious that each person I've talked to through healthPiper really takes pride in their work and does whatever they can for patients. Three months ago, I felt so alone in my struggle with my mental health and things are so different now - I feel like I can finally face day to day tasks with confidence and focus. I know that Haley and Dr. Kumar are just a message away in case I ever have any issues or questions. I am so grateful for all the people at healthPiper.
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Posted 3 years ago
With time constraints for work and availability of providers I tried healthPiper and telehealth for the first time. I have seen providers and worked/dealt with office staff and paperwork in the past but was blown away with how healthPiper works. Efficient! They have a excellent well oiled process with their communication, process, appointments and healthcare approach. They are NOT a “get you in and get you out” setup. They genuinely want to heal/help people and guide them to success. I had the best experience with their provider/doctor vs any provider/md I have in my previous 40 year experience. Since being scene via telehealth and provided a well thought out plan and every question answered I have been more productive, happier and excited to get to my next day of work/social life. I wish other health services could model the way healthPiper works, and I am forever thankful to have used and will always use healthPiper!
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Posted 3 years ago
I have been having an amazing experience with HealthPiper, and I am so glad that I decided to give them a try. Working a full time job, it is tough trying to take time off of work to make appointments to see doctors for diagnosis and treatment options. Healthpiper has been SO convenient for me, and I would recommend them to anyone who is looking for fast, easy, and reliable medical services. Every time that I ask them any questions or advice, they always respond almost instantly and make sure that all my questions are answered, and that I am taken care of. You can tell that they really care about their customers, and that they are very knowledgeable in what they do. Another bonus is that they find the cheapest prices available for any medication(s) that you may be prescribed, and they go above and beyond to find a pharmacy that is nearest to you. This online/mobile service is especially helpful during these difficult times concerning the COVID pandemic. Healthpiper has been a lifesaver for receiving safe, fast, and effective treatment options for various conditons and symptoms. I really have Nothing negative to say about Healthpiper, and if you are hesitant to give them a try, DO IT! I promise that you will not regret it.
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Posted 3 years ago
I reached out to HealthPiper after a Google search for adult ADHD. I was diagnosed in my 20s, but had never sought treatment until my 50th birthday. It had become clear that despite decades of effort and best intentions, the challenges of ADHD could not be overcome by determination alone. The care and attention I received from the Heathpiper team far exceeded my expectations. They worked closely with me to identify the optimal medication and dosage which transformed my life in every aspect. My relationships and self confidence were transformed almost overnight. The ability to match action with intention felt like a superpower after decades of never following through. HP team members are available 24/7 to answer questions and provide support. They are knowledgeable, sincere, and dedicated to helping those like myself. I recommend HP to anyone who knows or suspects that they suffer from ADHD. I only wish I had not waited 30 years to seek help.
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Posted 3 years ago
This service helped me when my mother passed away at a time when I was unable to afford insurance or most medical treatments. This amazing program ensured I was able to afford medicine at a time when I needed it most. I would recommend this program to anyone struggling financially and have in fact recommended this to multiple friends.
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Posted 3 years ago
healthPiper is rated 5.0 based on 295 reviews