Hearing Direct Ltd Reviews

Name: Hearing Direct Ltd
Address: Unit 4 Nine Mile Water Business Park Nether Wallop, Stockbridge, Hampshire
Rating: 4.64

4.6 Rating 1,051 Reviews

91 %

of reviewers recommend Hearing Direct Ltd

Company Reviews

Questions

Metrics

4.6

Based on 1,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

0800 032 1301

Email:

gary@hearingdirect.com

Location:

Unit 4 Nine Mile Water Business Park Nether Wallop
Stockbridge, Hampshire
SO20 8DR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The amplicomms bluetooth neckloop never arrived despite indicating it had been dispatched. Later it came out that Hearing Direct had run out of stock and couldn't get any more. I was offered a so called alternative which was headphones, not a neckloop. The only good bit was I got my money back. The company appears incompetent and does not understand the needs of hearing aid users.”

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Posted 5 years ago

“As I was unable to hear on my old mobile I researched and ordered a new mobile from Hearing Direct Ltd. I requested help before ordering and was impressed with the help and care offered to me. I recommend anyone to buy from Hearing Direct Ltd who offer good customer care.”

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Posted 5 years ago

“Yes I am quite happy with the case for the M9500 mobile the trouble the problem although you'll not be able to help my hearing is so serve I am unable to use it but carry the mobile should I need would have to get someone to phone for I have an NHS hearing aid but find it too much hassle it needs a good service hope that is what you wanted yes the M9500 came from you too”

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Posted 5 years ago

“First class company and service”

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Posted 5 years ago

“Some of the batteries only lasted 3 or 4 days, disappointed with this”

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Posted 5 years ago

“I did not have any satisfaction with your amplifier phones . I have impaired hearing . very disappointed .”

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Posted 5 years ago

“Purchased Mobile phone for my dad who is 85. It was delivered promptly! and my dad now answers It! 😀 This is due to the extra loud ringer especially made for the hard of hearing! 👍😊 Great purchase Thankyou 👍”

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Posted 5 years ago

“Everything arrived on time and was exactly as described. Perfect.”

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Posted 5 years ago

“Speedy service, would say slightly over priced but good quality and fast delivery. Very helpful Webb site”

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Posted 5 years ago

“Great service. 230 not quite a good as the previous 250 that I lost but definintely better than spending £1000 via other routes.”

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Posted 5 years ago

“I have never made a order with you”

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Posted 5 years ago

“This is a great company to deal with. Very satisfied with the hearing aids I bought and the support services received for them when required. Knowledgeable staff and efficient postal service. Very pleased”

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Posted 6 years ago

“I ordered a lifeline phone for my parents 95 and 92, both deaf and paid for next day delivery.. no phone arrived???”

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Posted 6 years ago

“I am very impressed with Hearing Direct Ltd as the service is speedy and efficient. The hearing aids are very competitively priced compared with 'High Street' options, which has always prevented me from purchasing a hearing aid in the past. I completed the simple hearing test online; ordered my HD500 and received it in a matter of days. Hearing Direct also offers excellent after sales assistance with their new hearing aids; fine tuning and reprogramming, which has made me feel confident going forward with this company. Well Done for a great service.”

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Posted 6 years ago

“I was very satisfied with the phone and the quick delivery I bought the phone for my elderly cousin, and he says it's easy to use, and is very pleased with it.”

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Posted 6 years ago

“The staff are extremely helpful. They can't do enough for you. I have no hesitation in recommending them.”

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Posted 6 years ago

“We bought this phone for my mother, aged 92, who really struggles with a 'normal' cell phone. When we phone now she is able to hear everything we say and communication for us all is much better.”

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Posted 6 years ago

“Item dispatched quickly and was well packed”

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Posted 6 years ago

“Good buy with good service.”

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Posted 6 years ago

“No problems at all. Use them regulary”

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Posted 6 years ago

Hearing Direct Ltd is rated 4.6 based on 1,051 reviews